Fred Anderson Toyota of Asheville

I bought a new Highlander Platinum after quite a bit of back and forth deciding against a Honda. They were very patient with me. Let me go for two test drives over 3 days of back and forth. My salesman was back and forth deciding against a Honda. They were very patient with me. Let me go for two test drives over 3 days of back and forth. My salesman was Holden and he was great. Robert one of the managers was also great and considered all my negotiations. Matt in finance was super. I’m very pleased with the process and the beauty and comfort of the Highlander Platinum. Very laid back dealership compared to Raleigh so I’m overall extremely pleased. More

I went in for a 50k mile maintenance service appt. Was told I was under the "family plan" and my oil change, tire rotation was covered. I told the service center rep that if ANY charges or service was to told I was under the "family plan" and my oil change, tire rotation was covered. I told the service center rep that if ANY charges or service was to be done, to contact me first before doing anything. I was contacted about wipers and a battery replacement, which I declined at this time. I went to pick up my car and Ta Da! I had to pay $29.95 for the tire rotation, which they led me to believe was at no charge! I am so fed up and tired of their shady practices that I am ready to trade my car, so I don't have to deal with them. The tire shop that I purchased by tires from would do a FREE tire rotation, but Fred Anderson Service makes you think it is free and it's NOT!!!! I am disgusted with their service and this is the 2nd time I have been hit with costs when I have been led to believe it's free. Beware!!!!!!! The rep was very nice and I don't have a problem with her. It is the dealership and service department's untrustworthy practices that I have a BIG problem with. More

Took my 2018 Tundra in for 25,000 service. Was there by appointment time, was immediately welcomed and checked in. Job was finished in about 30 minutes, and I was quickly checked out and on my way. This appointment time, was immediately welcomed and checked in. Job was finished in about 30 minutes, and I was quickly checked out and on my way. This is how car service should be done! More

I bought my first car from here about a week ago and Brandon made the process very simple and easy for me. I bought a Hyundai Veloster and it was very good on price and miles. Very happy with my choice Brandon made the process very simple and easy for me. I bought a Hyundai Veloster and it was very good on price and miles. Very happy with my choice of dealership. More

I bought a highlander recently from Toyota of Asheville. We were in the area not even looking to buy a car but found one I just had to have. Everyone was super nice and helpful. Brandon Davis was a great We were in the area not even looking to buy a car but found one I just had to have. Everyone was super nice and helpful. Brandon Davis was a great salesman to work with. And Matt in finance was amazing. Even found a mistake in paperwork in my favor and fixed it. Just shows their work integrity and ethics. Thank you both so much. More

(May be duplicate rating) My wife and I had an (May be duplicate rating) My wife and I had an excellent experience with the staff at Anderson. Johnny Hunt was especially helpful, courtesy and p (May be duplicate rating) My wife and I had an excellent experience with the staff at Anderson. Johnny Hunt was especially helpful, courtesy and professional. More

Worked with Sparrow to buy a new Camry. She was a great communicator, easy to work with and listened very well. Would highly recommend her. communicator, easy to work with and listened very well. Would highly recommend her. More

Knowledgeable and nice staff - nick is a great salesman and went out of his way to accommodate our needs/ will highly recommend to all buyers and went out of his way to accommodate our needs/ will highly recommend to all buyers More