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Fred Anderson Toyota of Asheville
Asheville, NC
336 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 336 reviews
March 10, 2021
I have always brought my car here to get serviced and they always give me a hard time about the oil that I want them to use even though they have used it so many times over the years that I have brought they always give me a hard time about the oil that I want them to use even though they have used it so many times over the years that I have brought my car to them and they never go by the price they tell you over the phone it's always more expensive when you get there and I'm just disgusted by how I was recently treated as a loyal customer this past time I went on 3/09/2021 and I called to speak with the manager about it but never got a call back some service lol More
by Tgurley8757
Employees Worked With
Brandon Sisk
March 07, 2021
No haggling deal and got exactly what we wanted and more for the our price range. Will be doing business with them again. Thank you Johnny!!! for the our price range. Will be doing business with them again. Thank you Johnny!!! More
by tracyanneschuller
Employees Worked With
Johnny sales
March 06, 2021
I just purchased a 2016 f-250 and my salesman was very professional and knowledgeable Ethan Shook and the finance guy met all of my needs to make it a smooth transition my only complaint is with the detai professional and knowledgeable Ethan Shook and the finance guy met all of my needs to make it a smooth transition my only complaint is with the detail shop my truck was not cleaned up but my salesman said he would have it redone More
by Jimmy526769
Employees Worked With
Ethan Shook
March 02, 2021
Great experience purchasing a new Rav 4. Very professional and transparent. No smoke and mirrors, just honest negotiation. Conner was a pleasure to work with as was the finance fellow whose name professional and transparent. No smoke and mirrors, just honest negotiation. Conner was a pleasure to work with as was the finance fellow whose name I forget. Highly recommend this dealership. More
by preacher john
Employees Worked With
Conner
March 01, 2021
My husband and I had a fabulous experience . Our sales representative Austin Wood was very professional, knowledgeable and committed to doing what it took to meet our needs. His manager , Robert was also representative Austin Wood was very professional, knowledgeable and committed to doing what it took to meet our needs. His manager , Robert was also top notch. We would highly recommend . More
by Tracislp
Employees Worked With
Austin Wood , Gabe Offermann
February 27, 2021
Perfect experience! I'd done my homework and found a car that is beautiful and great value. Zack the salesman was lovely and helpful as was Josh the finance man. Very happy! that is beautiful and great value. Zack the salesman was lovely and helpful as was Josh the finance man. Very happy! More
by Sophie
Employees Worked With
Zack and Josh
February 11, 2021
I bought a new Highlander Platinum after quite a bit of back and forth deciding against a Honda. They were very patient with me. Let me go for two test drives over 3 days of back and forth. My salesman was back and forth deciding against a Honda. They were very patient with me. Let me go for two test drives over 3 days of back and forth. My salesman was Holden and he was great. Robert one of the managers was also great and considered all my negotiations. Matt in finance was super. I’m very pleased with the process and the beauty and comfort of the Highlander Platinum. Very laid back dealership compared to Raleigh so I’m overall extremely pleased. More
by Kerry M
Employees Worked With
Robert a sales manager, Holden a salesperson and Alex in finance , Gabe Offermann
February 01, 2021
I went in for a 50k mile maintenance service appt. Was told I was under the "family plan" and my oil change, tire rotation was covered. I told the service center rep that if ANY charges or service was to told I was under the "family plan" and my oil change, tire rotation was covered. I told the service center rep that if ANY charges or service was to be done, to contact me first before doing anything. I was contacted about wipers and a battery replacement, which I declined at this time. I went to pick up my car and Ta Da! I had to pay $29.95 for the tire rotation, which they led me to believe was at no charge! I am so fed up and tired of their shady practices that I am ready to trade my car, so I don't have to deal with them. The tire shop that I purchased by tires from would do a FREE tire rotation, but Fred Anderson Service makes you think it is free and it's NOT!!!! I am disgusted with their service and this is the 2nd time I have been hit with costs when I have been led to believe it's free. Beware!!!!!!! The rep was very nice and I don't have a problem with her. It is the dealership and service department's untrustworthy practices that I have a BIG problem with. More
by TL WOODY
Employees Worked With
Gabe Offermann
January 30, 2021
Took my 2018 Tundra in for 25,000 service. Was there by appointment time, was immediately welcomed and checked in. Job was finished in about 30 minutes, and I was quickly checked out and on my way. This appointment time, was immediately welcomed and checked in. Job was finished in about 30 minutes, and I was quickly checked out and on my way. This is how car service should be done! More
by lawcox
Employees Worked With
Gabe Offermann
January 29, 2021
I bought my first car from here about a week ago and Brandon made the process very simple and easy for me. I bought a Hyundai Veloster and it was very good on price and miles. Very happy with my choice Brandon made the process very simple and easy for me. I bought a Hyundai Veloster and it was very good on price and miles. Very happy with my choice of dealership. More
by Mullkatelyn
Employees Worked With
Brandon Davis
