Fred Anderson Toyota of Asheville

Outstanding sales person (Meghan Disney) who communicated well and provided thorough fill up throughout the buying process. Was very impressed with others at the dealership I interacted with. well and provided thorough fill up throughout the buying process. Was very impressed with others at the dealership I interacted with. More

We just purchased a 2015 Toyota Highlander from the used lot at Fred Anderson Toyota. The building was a Saturn dealership at one time. I purchased 3 vehicles from that Saturn dealership. This would be the lot at Fred Anderson Toyota. The building was a Saturn dealership at one time. I purchased 3 vehicles from that Saturn dealership. This would be the fourth car from that building. I must say that it was the easiest and best car purchase process that my wife and I have ever had. If you need a person to see, go in and ask for Ethan. He was very knowledgeable and answered all questions we had. The first time we met him several months before purchasing, he came out, introduced himself and asked if we had any questions. He answered them and told us, he would give us time to look. He never pressured or pushed us at all. He gave us his number when we left that day and said if he could ever help, to let him know. I called him late on a Thursday evening after my wife's car had a major issue, he came in on his day off on Friday and helped us get into the car we found online. Feed Anderson Toyota, you have a great salesperson in Ethan, hang onto him! More

Been putting stickers to change my oil at 5k intervals and charging me for synthetic changes, which is 10k change intervals. Tried to charge for a tire rotation even though I had a free one available. Ne and charging me for synthetic changes, which is 10k change intervals. Tried to charge for a tire rotation even though I had a free one available. Never contacted about Fuel Pump recall until today at service , even though I made multiple inquiries. Had to contact Toyota headquarters today and will contact DOT NC as well. Don't change me oil Fred Anderson if it's not due for 5k more miles. More

I purchased my 4runner from out of state, the process was painless and very easy, excellent service & communication, very friendly people, just an awesome place painless and very easy, excellent service & communication, very friendly people, just an awesome place More

The used car manager Shea, and the salesman, Brandon were very friendly and professional. Also, the finance manager Josh, explained the purchase options and protection plans in easy to understand language. F very friendly and professional. Also, the finance manager Josh, explained the purchase options and protection plans in easy to understand language. Fred Anderson should be proud of these employees. More

Zack was the best sales person ever! Very professional, efficient, thorough & sweet as heck. & he wasn’t pushy. Great service. He had me out the door in about 1 hour. 🌞 efficient, thorough & sweet as heck. & he wasn’t pushy. Great service. He had me out the door in about 1 hour. 🌞 More

Yesterday, we purchased a vey nice 2019 Highlander from Brandon Lance. Over the past few weeks he has been very good and professional to work with. His coworker, Mattt Simkins I like, also. A very posi Brandon Lance. Over the past few weeks he has been very good and professional to work with. His coworker, Mattt Simkins I like, also. A very positive experience. Have a GOOD day. Rick Ferguson 828 467-1980 More

I have never understood the point of making an appointment for Express service, arriving on time, then waiting another 35 minutes for work to even begin. Further, the email coupon I received, spe appointment for Express service, arriving on time, then waiting another 35 minutes for work to even begin. Further, the email coupon I received, specific to my Tundra, was not honored at the price shown. "Up to 5 quarts" of oil was not mentioned in the web coupon, but was mentioned at the time of service. The email coupon was not for my Corolla, but did say "your Tundra." Fred Anderson should know how much oil will be needed, and should show the complete price on the coupon. More

Some of the worst customer service I've ever experienced. They use an answering service for basic customer service and all the people I interacted with in the service department had horrible attitudes. They use an answering service for basic customer service and all the people I interacted with in the service department had horrible attitudes. More