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Fred Anderson Toyota of Asheville
Asheville, NC
336 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 336 reviews
July 08, 2021
I am beyond disappointed in what was told to me when purchasing the maintenance plan and what it actually covers. I was told that it would cover 4 years of services and included 30/60/90/etc. NOPE, on purchasing the maintenance plan and what it actually covers. I was told that it would cover 4 years of services and included 30/60/90/etc. NOPE, only a tire rotation! Are you kidding me?? I was told the family plan covers oil change and tire rotation but not now?? Something needs to be done about the finance manager selling plans and lying to you so you will buy it. More
by CeCe
Employees Worked With
Gabe Offermann
July 06, 2021
Overall the dealership was fine. The finance manager was quick and polite. I had several things to consider prior to making this purchase and did not care for the tactics and push of the salesman to buy im quick and polite. I had several things to consider prior to making this purchase and did not care for the tactics and push of the salesman to buy immediately. The statements of “if we get the numbers right will you buy it now”,let’s do the contract and if all the numbers are all right will you sign today, etc. really almost made me walk out. The back and forth constant trips to the finance manager really got old. He was a. Ice guy but his push just about sent us out the door. The dealerships. Unwillingness to even throw in an oil change was also a possible deal breaker when I agreed to pay cash for the vehicle. No concession on the part of the dealership at all. Not a way to get repeat business at all. More
by llallance
Employees Worked With
Ben
July 04, 2021
I had a very helpful and well informed young man to work with. His patience made the process much easier. We went over the lot completely before I made a choice without any pressure from the salesman. with. His patience made the process much easier. We went over the lot completely before I made a choice without any pressure from the salesman. More
by DSchillo
Employees Worked With
Joshua Adams, Gabe Offermann
July 03, 2021
Good price, good trade In valuations.. friendly and knowledgeable sales Matt Simpkins and Finance Josh…a very large selection of cars to choose from… and all at a convenient location knowledgeable sales Matt Simpkins and Finance Josh…a very large selection of cars to choose from… and all at a convenient location More
by slouisb
Employees Worked With
Matt Simpkins, Josh in Finance
July 02, 2021
Nick Yianopilous was great to work with. He had to place a custom order for us because we were specific about what we wanted & didn’t want to compromise. a custom order for us because we were specific about what we wanted & didn’t want to compromise. More
by David Tan
Employees Worked With
Nick Yianopolous
June 30, 2021
Dealership was clean, easy to find and had exactly what we wanted. The salesman, Zach was great, I have learned to abhor car shopping and smooth talking sales people however Zach has changed my opinion. He we wanted. The salesman, Zach was great, I have learned to abhor car shopping and smooth talking sales people however Zach has changed my opinion. He was honest, upfront, and actually listened to our needs. Thanks Zach. Finance manager was also beyond my expectations. Good experience. The reason for my low score was I fell when going to our new truck. Walkway markings were so faded as to not be visible. Shame on the dealership for allowing this to happen. I’m still in a lot of pain, have an appointment Thursday with doctor to be examined. More
by Donna
Employees Worked With
Zach
June 27, 2021
Outstanding sales person (Meghan Disney) who communicated well and provided thorough fill up throughout the buying process. Was very impressed with others at the dealership I interacted with. well and provided thorough fill up throughout the buying process. Was very impressed with others at the dealership I interacted with. More
by Jtaylor
Employees Worked With
Meghan Disney
June 25, 2021
We just purchased a 2015 Toyota Highlander from the used lot at Fred Anderson Toyota. The building was a Saturn dealership at one time. I purchased 3 vehicles from that Saturn dealership. This would be the lot at Fred Anderson Toyota. The building was a Saturn dealership at one time. I purchased 3 vehicles from that Saturn dealership. This would be the fourth car from that building. I must say that it was the easiest and best car purchase process that my wife and I have ever had. If you need a person to see, go in and ask for Ethan. He was very knowledgeable and answered all questions we had. The first time we met him several months before purchasing, he came out, introduced himself and asked if we had any questions. He answered them and told us, he would give us time to look. He never pressured or pushed us at all. He gave us his number when we left that day and said if he could ever help, to let him know. I called him late on a Thursday evening after my wife's car had a major issue, he came in on his day off on Friday and helped us get into the car we found online. Feed Anderson Toyota, you have a great salesperson in Ethan, hang onto him! More
by tonyr617
Employees Worked With
Ethan Shook
June 22, 2021
Been putting stickers to change my oil at 5k intervals and charging me for synthetic changes, which is 10k change intervals. Tried to charge for a tire rotation even though I had a free one available. Ne and charging me for synthetic changes, which is 10k change intervals. Tried to charge for a tire rotation even though I had a free one available. Never contacted about Fuel Pump recall until today at service , even though I made multiple inquiries. Had to contact Toyota headquarters today and will contact DOT NC as well. Don't change me oil Fred Anderson if it's not due for 5k more miles. More
by Anthony Gonzales
Employees Worked With
Service, sales dept.
June 20, 2021
I purchased my 4runner from out of state, the process was painless and very easy, excellent service & communication, very friendly people, just an awesome place painless and very easy, excellent service & communication, very friendly people, just an awesome place More
by pcibellisjr
Employees Worked With
Meghan Disney and Kim
