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Fred Anderson Toyota of Asheville

Asheville, NC

2.7
341 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details). Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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777 Brevard Rd

Asheville, NC

28806

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Showing 341 reviews

July 31, 2021

What a pleasant experience. Nick our salesman was professional, friendly, communicative, and efficient. Alex also made the paperwork quick, understandable, & pleasant. I highly recommend them More

by bugge.holland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Alex
Aug 18, 2021 -

Fred Anderson Toyota of Asheville responded

Hi Bugge.holland, we here at Fred Anderson Toyota of Asheville are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2021

Great - they helped out so much and were great to work with. Would definitely purchase from them again. Thank you so much great experience with y’all. More

by Michellebures
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve toia
Aug 18, 2021 -

Fred Anderson Toyota of Asheville responded

Hi Michellebures, we here at Fred Anderson Toyota of Asheville are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 29, 2021

Sales department kept hounding me that I could order a Rav 4 prime, so I asked for a quote and if there were any current incentives. They said there was not, so I ended up calling them to place a deposit More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Jul 30, 2021 -

Fred Anderson Toyota of Asheville responded

Keith, Unfortunately the order process from Toyota Motor has changed and we can no longer guarantee delivery times, but we can still place orders. If you would like to speak with our GM James Farrell about this process, he can be reached at jfarrell@anderson-auto.net.

Jul 30, 2021 -

Keith responded

You keep sending this response, but multiple sales agents at your dealership said they can no longer place orders. This was after they already contacted me to place the order and said they delivered vehicles to multiple customers. When I went to put the deposit on it, they retracted a month ago. I have the emails to prove it. This is the first time I've had a dealership hound me to place an order, and then when I go do it, they said they can't. Also the GM James Farrell, has neglected to contact me or respond to my emails.

July 27, 2021

Scott and staff were proficient, professional and willing to meet me in the middle. Thank you guys for the great experience! I had been dreading the entire process. Lol 😆 More

by aaronhunter2878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott??? , Gabe Offermann
July 23, 2021

Matt has been most patient with all my queries. Has been very helpful and kind. Kudos to his excellent customer service. Look for Matt when you need help. More

by Tacomanikiko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rheo
July 23, 2021

After purchase, cosmetic and audio problems were found.. Dealership said they will not fix the problems because I bought the truck 2 days ago. Check your vehicles closely be cause they could care less, just More

by penlandda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabe Offermann
July 14, 2021

Michael owenby and Aaron sumner was excellent to work with. Got us in and out very quick car was ready once we arrived. Would buy off of these 2 anyday More

by Banjo2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael owenby
Jul 16, 2021 -

Fred Anderson Toyota of Asheville responded

Banjo2008, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Asheville! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2021

I have been dealing with Fred Anderson’s Toyato of Asheville since 2015 that was my first Toyato truck and I was very happy with the truck all so bought a 2019and just bought a 2021 More

by dcarver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Offermann
Jul 14, 2021 -

Fred Anderson Toyota of Asheville responded

Thank you so much for sharing about your experiences with us over the years! We appreciate your business and look forward to serving you again in the future.

July 11, 2021

Purchased a beautiful Camry. The whole process was so easy and smooth. A great experience. I really appreciated the way I was taken care of by the staff. More

by Kapettengill53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Offermann
Jul 14, 2021 -

Fred Anderson Toyota of Asheville responded

Hello Kapettengill53, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Asheville. Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2021

Great experience. We worked with Laura as our salesperson and she listened to us and was so patient with us figuring out exactly what we wanted. Nobody was pushy, Robert was easy to deal with when it came to More

by First Toyota Ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura five Stars! Robert five stars , Gabe Offermann
Jul 12, 2021 -

Fred Anderson Toyota of Asheville responded

We are so happy to hear you enjoyed your purchase experience with us. We appreciate you choosing us and look forward to assisting you again in the future. We hope you have a great day!

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