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Fred Anderson Toyota of Asheville

Asheville, NC

2.7
336 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details). Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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777 Brevard Rd

Asheville, NC

28806

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Showing 336 reviews

August 09, 2021

Great dealership and place to buy a car or get service! Everyone is awesome! More

by KingQueen16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick , Gabe Offermann
Aug 14, 2021 -

Fred Anderson Toyota of Asheville responded

Kingqueen16, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Asheville. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 05, 2021

I had a great first time experience at Fred Andersen Toyota with Laura Young. I wouldn’t be driving my 4Runner TRD PRO in Lunar Rock without her help. More

by KD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 18, 2021 -

Fred Anderson Toyota of Asheville responded

Hi Kd, we here at Fred Anderson Toyota of Asheville are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

August 04, 2021

My car was stolen in Charlotte NC and they were very helpful in getting me a good price on a new 2022 Toyota the sales person even took me to return my renta. More

by jallen6463
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Offermann
Aug 04, 2021 -

Fred Anderson Toyota of Asheville responded

We're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Asheville. We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

August 03, 2021

I got such great service. I’d use Fred Anderson again to buy another car! Brandon Davis was the kindest and friendliest person! He helped me easily navigate the first car buying experience by myself. So muc More

by lmj336
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
Aug 07, 2021 -

Fred Anderson Toyota of Asheville responded

Lmj336, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

August 01, 2021

We’ve gone to Fred Anderson for several used vehicles In recent years, which says a lot about the quality of the company and their customer service. Excellent across the board More

by Phil P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Simpkins
Aug 18, 2021 -

Fred Anderson Toyota of Asheville responded

Phil P, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Asheville. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 31, 2021

What a pleasant experience. Nick our salesman was professional, friendly, communicative, and efficient. Alex also made the paperwork quick, understandable, & pleasant. I highly recommend them More

by bugge.holland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Alex
Aug 18, 2021 -

Fred Anderson Toyota of Asheville responded

Hi Bugge.holland, we here at Fred Anderson Toyota of Asheville are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2021

Great - they helped out so much and were great to work with. Would definitely purchase from them again. Thank you so much great experience with y’all. More

by Michellebures
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve toia
Aug 18, 2021 -

Fred Anderson Toyota of Asheville responded

Hi Michellebures, we here at Fred Anderson Toyota of Asheville are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 29, 2021

Sales department kept hounding me that I could order a Rav 4 prime, so I asked for a quote and if there were any current incentives. They said there was not, so I ended up calling them to place a deposit More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Jul 30, 2021 -

Fred Anderson Toyota of Asheville responded

Keith, Unfortunately the order process from Toyota Motor has changed and we can no longer guarantee delivery times, but we can still place orders. If you would like to speak with our GM James Farrell about this process, he can be reached at jfarrell@anderson-auto.net.

Jul 30, 2021 -

Keith responded

You keep sending this response, but multiple sales agents at your dealership said they can no longer place orders. This was after they already contacted me to place the order and said they delivered vehicles to multiple customers. When I went to put the deposit on it, they retracted a month ago. I have the emails to prove it. This is the first time I've had a dealership hound me to place an order, and then when I go do it, they said they can't. Also the GM James Farrell, has neglected to contact me or respond to my emails.

July 27, 2021

Scott and staff were proficient, professional and willing to meet me in the middle. Thank you guys for the great experience! I had been dreading the entire process. Lol 😆 More

by aaronhunter2878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott??? , Gabe Offermann
July 23, 2021

Matt has been most patient with all my queries. Has been very helpful and kind. Kudos to his excellent customer service. Look for Matt when you need help. More

by Tacomanikiko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rheo
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