Fred Anderson Toyota of Asheville

Worked with Bryan Cooper salesman who couldn't have been more professional and helpful. We had ordered a new Highlander Platinum which had just come in and he copied all our paperwork and made sure all our more professional and helpful. We had ordered a new Highlander Platinum which had just come in and he copied all our paperwork and made sure all our documents were in order and sat in the new vehicle with us and answered all our questions. Then the wait began --We had to wait over an hour for a business? manager to sign the title work and accept our check (no financing). This whole hour we waited he spent with one other customer while we sat waiting. Supposedly there were two other business managers in the new cars section. Why not have the next available business manager take the party who has been waiting the longest?? When we finally got into his office, it took us a matter of maybe 10 minutes to finish even though our title was going into a Trust which meant we had to sign another few documents. However our salesman (5*) stayed with us the whole time and tried to "hurry things up". We had arrived at the dealership about 12:40 pm and finally were able to leave a little after 3:30. (Our last Toyota purchase (different dealer) was completed in one hour. Very unhappy with the way this was handled by this Toyota dealer. More

Very professional, courteous and attentive crew. Trey Very professional, courteous and attentive crew. Trey was very helpful every step of the way! Very professional, courteous and attentive crew. Trey was very helpful every step of the way! More

Very knowledgeable and professional. Response to our interests was helpful and informative . Salesperson was excellent interests was helpful and informative . Salesperson was excellent More

Thank you so much josh (sales manager) and Steve my sales associate! They put me in a car WITH a warranty in my budget! This is the only place for the last 7 years I have ever went! Thank you again! associate! They put me in a car WITH a warranty in my budget! This is the only place for the last 7 years I have ever went! Thank you again! More

My 2nd car purchase with this dealership. My first purchase was in 2020 with my new Tacoma. Came in this time for my wife to drive the RAV4 and stumbled across a deal on a Subaru she really liked. Ou purchase was in 2020 with my new Tacoma. Came in this time for my wife to drive the RAV4 and stumbled across a deal on a Subaru she really liked. Our salesman Matt was easy to work with and handled our on the spot decision making process very well. Finance w as very quick and made the process simple. Thank you More

Do not believe what you are told about the service plan when purchasing a vehicle. I was told multiple things that turned out to be false. I will never purchase a vehicle from here again. when purchasing a vehicle. I was told multiple things that turned out to be false. I will never purchase a vehicle from here again. More

My sales person was amazing and got me in a ride . More

Competent, professional, friendly. Kept us informed. Listened to our requests. Meghan Disney provided top notch service Listened to our requests. Meghan Disney provided top notch service More

I would recommend this Dealership highly to anyone interested in purchasing a new vehicle. We were pleasantly surprised at the professional service we received from Mr. Johnny Hunt. We had been to se interested in purchasing a new vehicle. We were pleasantly surprised at the professional service we received from Mr. Johnny Hunt. We had been to several Dealerships and this was by far the best. Needless to say we purchased a new Avalon and all involved at Fred Anderson made it a wonderful experience.. Thank You Again, Fred Anderson Toyato and Mr. Hunt More

Scott Gray is the best. I will always use him. More