Fred Anderson Toyota

My husband and I wanted a new Prius III model with a navigation system in white; we knew the specific model we wanted would have to be ordered so we were willing to put $500 down to secure one. Another navigation system in white; we knew the specific model we wanted would have to be ordered so we were willing to put $500 down to secure one. Another dealer in the area just turned their nose up at our offer but it was a completely different experience with Anita. Warm, personable, understanding, and exceptionally welcoming, she understood what we needed to do and explained everything to us in full accurate detail. We were waiting on a settlement to finalize so we could pay for the car completely; as Murphy's Law would have it, there were delays and we kept in touch with Anita whose friendly nature was constant, her understanding never wavered and we were able to complete our purchase on Friday. We have never dealt with such a smooth transaction ever when purchasing a vehicle. Anita took excellent care of us, even offering to go down the road herself to get something for my husband to eat so his blood sugar wouldn't get too low. That is caring and empathetic customer service which is hard to experience these days. She brought our new car around to the front, had it cooling so we wouldn't cook during the heat and humidity, and made sure we understood the features on our Prius. Any questions we had she answered and explained them plainly without a lot of technical over-your-head jargon. Anita is an absolute gem and takes her role as a customer representative SERIOUSLY. There is no double talk, no false presentations, absolutely nothing of the sort with her. Without a doubt, the next Toyota we buy will be from Anita... we recommend her without a moment's hesitation. More

My experience with this dealership was positive and rewarding. I went in and was approached by Wahid. He gave us the time we needed and did not make us feel like we were being followed. He gave me h rewarding. I went in and was approached by Wahid. He gave us the time we needed and did not make us feel like we were being followed. He gave me his card and said to call him if I needed anything. After that, he came back to check on us. Wahid was supportive and he made the car buying experience fun while giving me a decent deal. More

I emailed an inquiry regarding the new vehicle I was searching for. Mark emailed me back promptly, and helped me through a thorough search for my new FJ Cruiser. I was very happy with the simplicity a searching for. Mark emailed me back promptly, and helped me through a thorough search for my new FJ Cruiser. I was very happy with the simplicity and speed of the process. Couldn't have been easier, and I am very happy with my FJ! More

I inadvertently entered the dealership 5 minutes before closing. Mr. Lee was gracious enough to serve me. He was straightforward and honest. Worked with me, as I was not satisfied with the options offer closing. Mr. Lee was gracious enough to serve me. He was straightforward and honest. Worked with me, as I was not satisfied with the options offered initially. Did so in a way that was fairly efficient, and sensitive to my needs. Ultimately, I was very satisfied with the lease that I was able to work out- fit in my budget- and, provided many extras. This contrasted strongly with my experience of the Toyota Dealership in Durham, in which I found them disingenuous and exasperating. Mr. Lee provided outstanding service. The dealership itself seems equipped and willing to offer extraordinary support for my new car- of which I am quite enamored. I was able to purchase my car within 3 hours total- quite painlessly, at very good terms. Highly recommended. More

Great friendly Sales and back office staff pre and post sales. I bought a Prius and have many questions on driving a hybrid. All questions have been answered with complete satisfaction and I've learned s sales. I bought a Prius and have many questions on driving a hybrid. All questions have been answered with complete satisfaction and I've learned so much about hybrids/Prius performance by talking with Mike. More

I have purchased 3 vehicles from this dealership, with 2 of the last 3 coming from salesman John LaFabregue. I even helped my sister-in-law buy a vehicle from John. John has always been very friendly to d of the last 3 coming from salesman John LaFabregue. I even helped my sister-in-law buy a vehicle from John. John has always been very friendly to deal with and shoots it straight with me. The prices are great! The dealership has a wide variety of cars and is extremely nice and clean inside. John keeps in continual contact with me via phone, text, or email. If I have a question, John is prompt in responding with an answer. I travel almost 50 miles and pass 2 other Toyota dealerships just to get to Fred Anderson and John. I highly recommend John as a salesman for your next car deal. More

I bought a new car here this spring (my second from them). Within a few weeks they advertised "free oil changes for life." I called to ask if I would qualify for this and was told "if you went to a g them). Within a few weeks they advertised "free oil changes for life." I called to ask if I would qualify for this and was told "if you went to a grocery store this week and something was 99 cents and you found out that it was two for 99 cents last week you certainly wouldn't expect to get the same deal this week and you're not going to get our current 'free oil changes for life' either!" Very rude, and I will not go back for my next new car. Plus, I found out that Mark Jacobson would have given me a better deal without all of the "negotiation." More

After visiting several Toyota dealerships looking for a new camry and being very dissatisfided, I drove to Fred Anderson Toyota in Raleigh. I was met outside by Winford Hill. I expained to him my previou new camry and being very dissatisfided, I drove to Fred Anderson Toyota in Raleigh. I was met outside by Winford Hill. I expained to him my previous experiences, my desire to buy a specific car, and requested availability and a price quote. Mr. Hill located a car, provided me with a price that I was was willing to pay and my car was purchased. He answered all of my questions, kept in contact with me until my car was received at the dealership and even delivered it to my home with a smile. I have bought several new cars in the past but never have I had a salesperson to do everything that they said they would do. Mr. Hill was very kind, geniune and true to his word. I appreciate everything that he did to keep me informed and was very pleased that he made my experience a great one. When I get ready to buy another new car, I am sure that the first and only place that I will visit is Fred Anderson Toyota. More

Larry was great! He emailed me within minutes of my email to Fred Anderson. He worked hard to get a deal for me that was very fair, but he was not a high pressure sales person. We made a deal within 3 email to Fred Anderson. He worked hard to get a deal for me that was very fair, but he was not a high pressure sales person. We made a deal within 30 minutes of me walking into the dealership. Very enjoyable car buying experience! More

I would have to say that I had a great experience at Fred Anderson with Mr.Larry Wall. He answered all my questions and showed me all the awesome options that are available on my new car.I have given the rev Anderson with Mr.Larry Wall. He answered all my questions and showed me all the awesome options that are available on my new car.I have given the review of all "5" because this is one of my best experience. I have bought other cars and the customer service was ok. I will recommend Fred Anderson to anyone looking for a Toyota. More