Fred Anderson Toyota

Bad experience.. I went in Fred Anderson Toyota to get some information about Toyota Rav4 and got in touch with Carlos [referred by my friend who recently purchased us I went in Fred Anderson Toyota to get some information about Toyota Rav4 and got in touch with Carlos [referred by my friend who recently purchased used car]. Carlos managed to give good deal and offered good trade-in price for my old car, So I finalized and booked the vehicle pending loan approval with bank. But on the day of vehicle delivery, due to miss-communication between Carlos and sales team I did not get the vehicle [to which the sales representative said ok to come and pickup the vehicle earlier in day]. I was ok with late delivery on next day , JR Hayes gave me a loaner car to drive by till Rav4 is delivered. He even offered to drop by my vehicle next day and collect loaner car. But I had really bad experience with Business manager ‘Rashanda’ who signed the sales contract and other documents. On the sales contract she mentioned the “MFG REBATE” of remaining balance apart from loan amount. I was happy to see that for a mistake made from service end they tried to provide some form of added bonus. But my happiness did not last long, within 4 days of my purchase Rashanda called me to say it is a typo-mistake and we cannot provide you that [“MFG REBATE” ] discount. How can you sign the sales contract and take 4 days to realize you made typo-mistake? Totally disappointed and felt cheated…. More

Recommend Fred Anderson and John LaFabregue I recently bought Toyota Camry at Fred Anderson. Like others, I did my homework before go to the dealership and didn't always have a satisfactory expe I recently bought Toyota Camry at Fred Anderson. Like others, I did my homework before go to the dealership and didn't always have a satisfactory experience with sales representative with other Toyota dealership. But, John LaFabregue who helped me through the process has been persistent, patient, and honest with me. I thank his direct approach and will refer him to those in the market. More

Painless I recently purchased a Toyota Highlander from Fred Anderson. Our Sales Representative, Andre Robinson, was a pleasure to work with. He was professiona I recently purchased a Toyota Highlander from Fred Anderson. Our Sales Representative, Andre Robinson, was a pleasure to work with. He was professional, knowledgeable, and most of all respectful of our time. More

Purchased a 2016 Corolla LE We have purchased nine vehicles from Fred Anderson, with seven of those from Carl Anderson. He has been wonderful to work with throughout the years. We have purchased nine vehicles from Fred Anderson, with seven of those from Carl Anderson. He has been wonderful to work with throughout the years. He is very honest and upfront about all of the options out there. We will continue to work with Carl for all of our vehicle needs in the future. More

Excellent car buying experience After going to several other dealers we found a car that suited our purpose at your dealership. Nader Bazooband was very helpful. He explained every f After going to several other dealers we found a car that suited our purpose at your dealership. Nader Bazooband was very helpful. He explained every feature in the Prius and helped get the best price for it. We had a very good experience and will recommend Nader Bazooband to our friends. More

Great experience We're new in town and I didn't have enough time in US so sales man Riz was very helpful looking for an option I felt confortable with. Thanks! We're new in town and I didn't have enough time in US so sales man Riz was very helpful looking for an option I felt confortable with. Thanks! More

excellent sevice Riz was very helpful in assisting me with my purchase of a new Corolla, answering all questions, and getting me the best deal on my 2016 Corolla Riz was very helpful in assisting me with my purchase of a new Corolla, answering all questions, and getting me the best deal on my 2016 Corolla More

Great Car Buying Experience I purchased my 2015 Toyota Highlander from Fred Anderson in September. Punit Chhabra was my sales associate and was absolutely the best. He had to s I purchased my 2015 Toyota Highlander from Fred Anderson in September. Punit Chhabra was my sales associate and was absolutely the best. He had to search for the XLE model and color I wanted, and personally handled installation of the dealer options we chose. He also coordinated holding the car while we went on vacation. For a variety of reasons, we ended up buying from Fred Anderson while passing through Raleigh, despite the fact that we live 180 miles away in Charlotte! They were that good (much better than our local dealers)....and insured that everything was perfect and ready for us the day we picked it up. I'll make that 360 mile round trip again to purchase my next Toyota from this dealer and this salesman. Thanks! More

Best buying experience. Ever. I ordered my 2015 Highlander XLE from Fred Anderson in August. My sales person, Carl Anderson, was communicative, thorough, personable, providing regu I ordered my 2015 Highlander XLE from Fred Anderson in August. My sales person, Carl Anderson, was communicative, thorough, personable, providing regular updates. My car arrived earlier than expected, he held it for me till after returning from vacation. I then had a foul experience using Toyota Roadside service. Carl and Jeremy, his boss were both instrumental in providing a quick, fair resolution, attenuating to every detail. I've never been more impressed with any dealership or sales person, especially making things right after the sale when another entity had caused the problem. Carl is, hands down, the most professional, courteous, knowledgeable and genuine person a buyer can ever hope to meet. I've told all my friends they're crazy to buy anywhere else, Fred Anderson does it right! More

so Very Happy! I worked with Robert Lee to purchase a beautiful 2003 Mercedes-Benz SL 500 convertible. He is a great sales person -- knowledgeable, service oriented I worked with Robert Lee to purchase a beautiful 2003 Mercedes-Benz SL 500 convertible. He is a great sales person -- knowledgeable, service oriented, and low pressure. I enjoyed the entire experience from test drive through sale. Thanks for your help in getting me into a beautiful car within my budget. So very happy! More