Fred Anderson Toyota

Andre was understanding of our need for social distancing and letting us know we could set up a “redelivery”session with our new Highlander—he was empathetic and conscientious in the midst of the Corona viru and letting us know we could set up a “redelivery”session with our new Highlander—he was empathetic and conscientious in the midst of the Corona virus quarantine. In particular, he was low key, allowing the car to sell itself and keeping us informed about our order and delivery. More

Abuse of customer personal information I recently had Fred Anderson Toyota perform a routine service on my Toyota Camry. It all went smoothly, I was in and out reasonably quickly, and paid I recently had Fred Anderson Toyota perform a routine service on my Toyota Camry. It all went smoothly, I was in and out reasonably quickly, and paid for it all on the spot. I can't comment much on the quality of the work, since it was simple routine maintenance, but at least it looked like it was performed correctly (everything was in order and it was evident that the fluids had been changed). While the service writer was entering my personal information, I told them -- multiple times -- that I did not want any electronic marketing. To stress the point, I refused outright to provide a cell phone number or email address, only reluctantly offering a land line as a contact point other than my physical address. Despite this, Fred Anderson Group distributed my information among their dealerships, and at least their Kia dealership decided to violate my preference, violate my privacy, and dug thought the dark net to find an email address I use exclusively for dealing with the hosting ISP -- nobody else has any legitimate claim to use it for any purpose. In the 20 years I owned an Oldsmobile, GM never spammed me, harassed me, or violated me so. In the 16 years I have owned a Toyota, at least five of them have been spent demanding dealers and groups of dealers and regional groups remove me from their electronic lists. Despite even raising my complaints all the way to Toyota Global in Japan, almost the only thing that gets them to stop harassing me with unwanted electronic marketing is the threat of calling them to court over their abuses. Fred Anderson Group is the latest to join this malevolent bandwagon. Toyota has lost a customer, and since Fred Anderson Group involved their Kia dealership this time, I will not consider a Kia either. It seems clear to me that Toyota dealers in general, and Toyota on the whole, cares nothing about personal preferences or personal privacy of their customers. More

Great experience, Junior is very friendly and knowledgeable of the Highlander. I had bought a 2005 almost fifteen years earlier and my experience then brought me back. Thanks Junior for your help knowledgeable of the Highlander. I had bought a 2005 almost fifteen years earlier and my experience then brought me back. Thanks Junior for your help. Another satisfied customer. More

He was great I was in tough times just totaled my car he made me feel great and worked hard to get me a vehicle made me feel great and worked hard to get me a vehicle More

We had a great experience from start to finish at Fred Anderson Toyota with Justin. The process was easy and enjoyable. We have our price range and all the specs we wanted with our new 4Runner and the tea Anderson Toyota with Justin. The process was easy and enjoyable. We have our price range and all the specs we wanted with our new 4Runner and the team was able to locate it and get it shipped from Japan. All our financing options were made clear to us but not pushed. More

Excellent Purchase Excellent purchase. No issues. Working with Justin was easy, especially communication. When he was not in there, Preston stepped up and helped. All qu Excellent purchase. No issues. Working with Justin was easy, especially communication. When he was not in there, Preston stepped up and helped. All questions answered. More

Great experience! Junior made the process very quick and easy. Very happy with the new 4Runner and thankful for all of his help in the process. easy. Very happy with the new 4Runner and thankful for all of his help in the process. More

Steven is a wonderful sales person and was very helpful with putting us in a vehicle that we wanted I would recommend him to anyone looking for a toyota. with putting us in a vehicle that we wanted I would recommend him to anyone looking for a toyota. More

Beyond exceptional care for their customers! I worked with Devonte on the purchase of my 2017 mustang and not only was he extremely helpful but, he was super patient, laid back, and didn't make m I worked with Devonte on the purchase of my 2017 mustang and not only was he extremely helpful but, he was super patient, laid back, and didn't make me feel pressured by any means during the process. Devonte was able to answer any questions I had about the car with ease which was a great feeling to know I was working with someone who was sure of the product they are selling. He made me feel more like a friend and someone he knew rather than an everyday customer. 110% recommend! More

Loved working with Justin to get the car we wanted at a great price. Justin made sure to answer all of our questions and give us great customer service! great price. Justin made sure to answer all of our questions and give us great customer service! More