Fred Anderson Nissan of Raleigh

Great Experiene-I love my new ride!! I visited Fred Anderson Nissan on 2/7/2015 with the intent of making a new car purchase due to my prior vehicle failing on me after 8 years. A friend I visited Fred Anderson Nissan on 2/7/2015 with the intent of making a new car purchase due to my prior vehicle failing on me after 8 years. A friend of mines referred me to see Raphael Garcia at Fred Anderson, after my many visits to different dealerships that were so unsuccessful. Raphael assisted her with her Nissan purchase at the end of February last year, and all I can say is she referred me to one of Fred Anderson Nissan’s best. He was so knowledgeable and not once did he pressure me into making a purchase that I wasn’t comfortable with. He allowed me to test drive several cars until I made my selection that day. Although I had the intend of finding transportation that day, Raphael allowed me time to think about my purchase. He had the most friendliest, patient and most welcoming personality to me, as well as other customers that came to see him that day. Making a new car purchase is a big investment, if you take care of you vehicles like I do. Fred Anderson Nissan was a success for me and I m grateful and thankful to Raphael for his hard work and diligence to achieve the best customer satisfaction. He is a part of my family now and I will definitely refer anyone who seeks new car ownership to go visit him immediately, for the best results. I picked up my new Nissan Altima on 2/9/2015 and I am loooovviinngg my new ride ?.. Thanks Ralph and the Fred Anderson team!!! More

I have a brand NEW car!! After a month of car gazing at different dealers and leaving disappointed, I was referred to Raphael Garcia with great hopes that he could help me. H After a month of car gazing at different dealers and leaving disappointed, I was referred to Raphael Garcia with great hopes that he could help me. Having no credit, it's a real struggle to get approved for the right car. Raphael explained all my options to me, had the cars lined up out front for me to look at and test drive. He was very understanding and professional as we negotiated the price that was the most reasonable for me to actually afford. When I was signing the paper work in the office, I saw Raphael out the window wiping down my new car himself! How sweet! I'm very happy with my new Nissan Versa Note SR! Thank you so much Raphael Garica and Fred Anderson Nissan More

Amazed by your Service Department This past summer I noticed that the airbag light was on continually and another airbag light on the panel behind the steering wheel was also on. I m This past summer I noticed that the airbag light was on continually and another airbag light on the panel behind the steering wheel was also on. I made an appointment with your auto service department to see what was wrong. The diagnosis was airbag sensor failure. The repair would cost approximately $1500. Since I live on a limited income, your Assistant Service Manager, Ben, suggested I call Nissan to see if I could receive some assistance with the repair expenses. I was treated After contacting Nissan I was awarded assistance covering all expenses. Though my whole experience, which took approximately 3 months, I was treated kindly and all my questions were answered. Never have I had such a wonderful experience. Your staff has restored my faith in car maintenance people. I believe your service department made sure that I had safe transportation by giving me a vehicle to drive that had functioning airbags. I would not hesitate to recommend Fred Anderson Nissan to anyone. I cannot thank you enough for your kindness. Sincerely, Janice Nelson More

Tire puncture - Donnie in Service Dept is great! Last week I got a low pressure warning on one of my tires as I was heading home from work. I was going to pass near Fred Anderson and thought I would Last week I got a low pressure warning on one of my tires as I was heading home from work. I was going to pass near Fred Anderson and thought I would try to swing by to have them take a quick look since I have nitrogen in my tires. Called Service Dept and spoke with Donnie and he said shop closed at 5:00 (in 15 min!!) - I hustled to get over there and made it to dealership just before 5. Bad news - there was a screw in my tire. Donnie said he would quickly have one of the service guys take a quick look and see if it could be plugged (he was as good as his word as I watched him drive my car into the service area and corral one of the service techs). I stopped to chat with my Salesman and Donnie came by after 15 min with my keys and said I was good to go - Car parked out front and no charge. Frankly speaking I hadn't been much impressed with Anderson Nissan as I had hit some 'bumps' during the purchase of 2014 Altima in July 2014 but Donnie's attentive service is winning me over to Anderson Nissan. More

Rebecca is the best salesperson! This surpassed any car buying experience I have ever had. Rebecca was genuine and sincere about my needs and wants. I would recommend her to everyone! This surpassed any car buying experience I have ever had. Rebecca was genuine and sincere about my needs and wants. I would recommend her to everyone! More

Easy journey towards the Nissan Quest We were expecting the usual heavy-handed struggle that you have to wage with car salespeople at dealerships when trying to checkout new cars. Oddly e We were expecting the usual heavy-handed struggle that you have to wage with car salespeople at dealerships when trying to checkout new cars. Oddly enough, we did not experience that a Fred Anderson Nissan. Raphael Garcia made our experience easy and unpressured. I already knew what I wanted to accomplish that day and he made it easy to review our vehicle choice and provided us with all the needed information to help us make an appropriate choice among the other dealerships we had visited earlier. We purchased our new vehicle in a relaxed environment knowing that our choice was our own with assurance that the dealership would be a great support in our future. More

Great car buying experience! I had such a good car buying experience with Noel Rodriguez today. He very thoroughly and patiently took me through test driving a number of vehicles I had such a good car buying experience with Noel Rodriguez today. He very thoroughly and patiently took me through test driving a number of vehicles and found the best car for me. I have never had such a pleasant time at a car dealership. Everything was taken car of and I feel like I got the best car at the best price. More