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Fred Anderson Nissan of Raleigh
Raleigh, NC
645 Reviews
With every new or certified pre-owned Nissan we sell, we provide the Fred Anderson Family Plan. This includes free lifetime oil changes, 3 day peace of mind exchange, free car washes when you visit for service and much, much more. We are the only Nissan dealer in Wake County to offer this package!
We are a family friendly dealer with a reputation for taking care of our customers both before and after the purchase. Visit us on
Glenwood Avenue in Raleigh and meet our friendly staff. You're sure to be greeted with a smile.
We take pride in offering you a great selection, experienced sales professionals and a wide variety of financing options. Feel free to request more information or call (877) 420-9462. We look forward to being your Nissan dealer for life...because you deserve it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 645 reviews
January 09, 2016
My car buying experience!!!!!! I give them all 15s!!! I was in a car accident which lead me to new a new car. My sales associated was Jamon Allens××××,he was more than a sales associated he treated me lik I was in a car accident which lead me to new a new car. My sales associated was Jamon Allens××××,he was more than a sales associated he treated me like a family member, which I needed it at that time he explained each car to me and compare my wants to my needs ....and for that Iam greatful that he was honest he took his time with not only me my family as well, so as i am still recovering I am very appreciative to have a Brand new Beatufil car sitting in my yard...Ps the whole team was awesome even down to the finance managers.....Thank You Guys......Alicia R... More
by Pepper35
Employees Worked With
Jamon Allensworth and Eric Williams Finance manager
October 04, 2015
Very professional staff in service department I brought a Pathfinder due to problems with battery..They were very professional and explained that last batttery installed (at a different dealer) wa I brought a Pathfinder due to problems with battery..They were very professional and explained that last batttery installed (at a different dealer) was not installed properly..They cleaned my battery terminals in detail.They gave me a courtesy ride home because it was too late to diagnose and fix that day..Even though I purchased vehicle from a competitor, i would feel confident in purchasing from Fred Anderson In the future. One can rest assured that I will use their service department in the future..I can tell that this is a very honest dealership..They rendered the best service I have ever had with a dealer's auto maintenance department.. More
by happycustomer123
Employees Worked With
Colby Carden
September 08, 2015
Fabulous service working with Jamon We purchased a 2015 Pathfinder and were completely satisfied with our customer experience. Jamon was very informative and friendly. We will definite We purchased a 2015 Pathfinder and were completely satisfied with our customer experience. Jamon was very informative and friendly. We will definitely recommend to others. More
by princess
Employees Worked With
Jamon Allenworth
July 23, 2015
the worst experience dealing with Scott Mell My experience with Scott Mele ... It started out ok, but by the time I walked away, it was the absolute worst experience. To be honest, I've never fel My experience with Scott Mele ... It started out ok, but by the time I walked away, it was the absolute worst experience. To be honest, I've never felt so degrading. The vibe I felt from him was "If you don't understand me, then you're stupid". I told him on numerous times, "your profession is in sales/numbers". "You can't expect person you come in contact with at this dealership to understand numbers like you, so you have to treat every customer as if they don't know what you know". He gave me a look/stare that was so belittling. It had gotten so bad, I had to ask to speak to someone else. In my opinion, being able to work numbers is wonderful, but being able to work numbers with a terrible personality like Mr. Mele can really hurt a business. If it wasn't for Mr. Jamon, and Mr. James, I would've taken my business elsewhere. More
by sbake
Employees Worked With
This is only about Scott Mele!!
July 17, 2015
I drove home in my new Nissan Altima!!! Again I am in awe of the beauty and performance of the Nissan Altima. This is the 4th that I have leased and they are becoming more beautiful every y Again I am in awe of the beauty and performance of the Nissan Altima. This is the 4th that I have leased and they are becoming more beautiful every year. The comfort is unbelievable - imagine a seat that conforms to me! My salesman was the best I ever had - extremely knowledgeable of the vehicle and he made me feel so welcome to the Fred Anderson Family. Upon leaving the dealership, I reflected on how pleasant he was along with his kindness and caring of my wants and needs. Cheers go out to "Chicago Joe"!!!! More
by cherylc
Employees Worked With
Chicago Joe
July 14, 2015
Excellent service from Brandon Kirby My wife and I came to Raleigh a few days ago to look for a newer compact car to replace my beloved but aging 2001 VW Golf. We first went to another de My wife and I came to Raleigh a few days ago to look for a newer compact car to replace my beloved but aging 2001 VW Golf. We first went to another dealer to look at a Toyota Yaris, but received poor service and decided to look elsewhere. We did not have far to go to find Fred Anderson Nissan, and were greeted warmly and courteously as we walked through the door by Sales Associate Brandon Kirby. He soon set us at ease and listened to our needs, and soon had two different models of the Nissan Versa Note (pre-owned) ready for us to test drive. Both cars were lovely, smooth and comfortable. I felt right at home in them, as if I had been driving them for years. We had our price point for what we could pay, and the car we wanted was somewhat more, but Brandon gave us a discount on the car because it had been on the lot unsold for a long time. He also gave me a generous trade-in on my old vehicle. he was as courteous and helpful as could be. Now I have the newest and finest car I have ever owned, just one year old! Not only was Brandon's service exceptional, but the entire Fred Anderson Nisssan Dealership gave an impression of courtesy, professionalism and true customer service. My wife and I recently bought a camper and we need a vehicle to tow it. We will come straight back to Brandon to find one for us! More
by Jim Hynes
Employees Worked With
Brandon Kirby
June 11, 2015
Watch The Numbers, It'll Cost You. Better yet go elsewhere. Yes, I got worn down by the sales pitch from what I consider a not so honest sales manager about not having sold many vehicles this month and how he w Yes, I got worn down by the sales pitch from what I consider a not so honest sales manager about not having sold many vehicles this month and how he will give me the best deal ever. Looking back on it should have walked away, but seeing the shiny new car made me blink,and I dropped my guard. It wasn't a great a deal when I looked at their website then next day only to see the discount given on my new car was half what was advertised. That's okay. Spend the money ($2500) wisely boys. I've bought a number of cars from Fred Anderson dealerships, but this will be the last one. In my world honesty is the only policy, and when your not honest I'll go somewhere else and look at a different brand next time. More
by Sam H
Employees Worked With
John Jones
February 25, 2015
Great Experiene-I love my new ride!! I visited Fred Anderson Nissan on 2/7/2015 with the intent of making a new car purchase due to my prior vehicle failing on me after 8 years. A friend I visited Fred Anderson Nissan on 2/7/2015 with the intent of making a new car purchase due to my prior vehicle failing on me after 8 years. A friend of mines referred me to see Raphael Garcia at Fred Anderson, after my many visits to different dealerships that were so unsuccessful. Raphael assisted her with her Nissan purchase at the end of February last year, and all I can say is she referred me to one of Fred Anderson Nissan’s best. He was so knowledgeable and not once did he pressure me into making a purchase that I wasn’t comfortable with. He allowed me to test drive several cars until I made my selection that day. Although I had the intend of finding transportation that day, Raphael allowed me time to think about my purchase. He had the most friendliest, patient and most welcoming personality to me, as well as other customers that came to see him that day. Making a new car purchase is a big investment, if you take care of you vehicles like I do. Fred Anderson Nissan was a success for me and I m grateful and thankful to Raphael for his hard work and diligence to achieve the best customer satisfaction. He is a part of my family now and I will definitely refer anyone who seeks new car ownership to go visit him immediately, for the best results. I picked up my new Nissan Altima on 2/9/2015 and I am loooovviinngg my new ride ?.. Thanks Ralph and the Fred Anderson team!!! More
by T Bodley
Employees Worked With
Raphael Garcia
January 30, 2015
Bad Experience Due to Poor Customer Service I visited Fred Anderson Nissan of Raleigh earlier today in order to purchase a 2015 Nissan Frontier pickup truck. Upon my arrival I was greeted by the I visited Fred Anderson Nissan of Raleigh earlier today in order to purchase a 2015 Nissan Frontier pickup truck. Upon my arrival I was greeted by the very personable Raphael Garcia. He proceeded to ask me some very important discovery questions in order to tailor a truck to my quirky specifications. With his help, I found exactly what I was looking for in a Frontier SV with a 4x4 drive train and manual transmission. After the test drive, Raphael invited me back into the dealership so that we could begin negotiating. Let me be absolutely clear: the trouble that I had with this dealership was due in no part to Raphael. He maintained the utmost professionalism throughout the entire transaction and I applaud him for his knowledge of the industry. The trouble came with Hisham Hamzeh, the sales manager who was on duty. After several trips back and forth talking with Hisham, Raphael laid down a final quote in front of me to review. I politely declined the quote, as they were offering me considerably lower of a trade-in value for my car than both other dealers in the area that I visited and the Kelly Blue Book. As I was thanking Raphael for his time and getting ready to leave, he asked me to stay for a couple minutes longer while he brought over Hisham. Hisham arrived, shook my hand, and immediately started berating me on not accepting the quote. He acted as if I was a complete idiot for expecting to receive the Kelly Blue Book trade in value for my car. His exact words were "What, is Kelly Blue Book going to write you a check?" When I told him about the other quotes I was given to trade in my car to other dealers, he dismissed it and told me that if I wanted to get anywhere close to those values, that I should just go back to those dealers to trade in my car and then come back to buy the truck. I promptly declined the offer again and left. I work in sales and customer service. If I had given one of my customers the experience that Hisham gave to me, I would be called into the back office and then let go. A customer should not have to feel embarrassed for asking for the Kelly Blue Book trade in value for their car. In fact, that should be expected. Moreover, if a customer is about to leave after having declined a quote, the course of action should not be to try and make that customer feel shameful for their decision. Being a recent graduate, I was very enthusiastic about taking advantage of the Nissan Recent Grad program; which promises a "no hassle" buying experience. I am sorry to say that Fred Anderson did not live up to this promise. More
by TucciRW
Employees Worked With
Hisham Hamzeh, Raphael Garcia
January 15, 2015
I have a brand NEW car!! After a month of car gazing at different dealers and leaving disappointed, I was referred to Raphael Garcia with great hopes that he could help me. H After a month of car gazing at different dealers and leaving disappointed, I was referred to Raphael Garcia with great hopes that he could help me. Having no credit, it's a real struggle to get approved for the right car. Raphael explained all my options to me, had the cars lined up out front for me to look at and test drive. He was very understanding and professional as we negotiated the price that was the most reasonable for me to actually afford. When I was signing the paper work in the office, I saw Raphael out the window wiping down my new car himself! How sweet! I'm very happy with my new Nissan Versa Note SR! Thank you so much Raphael Garica and Fred Anderson Nissan More
by Amber D
Employees Worked With
Raphael Garcia
