Fred Anderson Nissan of Asheville - Service Center

Glenn Graves in the Service department at Fred Anderson Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave with a smile on your face because Glenn had handled everything so well. For my most recent visit, he not only ensured that the service that my vehicle needed was performed with precision in a timely manner but he noticed that I would have been due for an oil change in only a week's time. He saved me from making another appointment and a trip to and from the dealership while helping me take advantage of some great specials that were going on so I saved a bundle! While my car was getting washed (a wonderful perk of being a Fred Anderson Nissan customer), Glenn took the time to answer some questions for me about staying safe when out and about and he even showed me the super portable jump starter/battery booster kit that he keeps in his own vehicle. It never hurts to be prepared and I trust Glenn's advice and recommendations. He is a superstar at the dealership who is truly focused on delivering the best customer experience to everyone who works with him. He is the gold standard when it comes to service advisors! More

Everyone was very kind and professional from the time I called to make an appointment until I pulled out of the service department. I have always been very pleased with this dealership since the purchase called to make an appointment until I pulled out of the service department. I have always been very pleased with this dealership since the purchase of my vehicle. More

Noah Braley was far most the best sales rep I have ever deal with buying a vehicle, didn’t pressure me in anyway just let me take my time in making my decision, was very knowledgeable about the vehicles wh deal with buying a vehicle, didn’t pressure me in anyway just let me take my time in making my decision, was very knowledgeable about the vehicles when I asked him questions,he was just a pleasure sales rep too work with and also all the other employees made my experience great. Thanks a lot More

As soon as I pulled into the building I was welcomed by Andrea Sechrist. She was both friendly and professional. She made sure the correct service was done to my Nissan Altima. I was very pleased with t Andrea Sechrist. She was both friendly and professional. She made sure the correct service was done to my Nissan Altima. I was very pleased with the entire experience. The waiting room was excellent along with a very clean restroom. I am pleased with the service done to my car. I will be back. The prices are normal dealership pricing. More

I really appreciated the attention to detail of my car and personal service provided by Jon. He kept me informed along the way and represents Nissan well. and personal service provided by Jon. He kept me informed along the way and represents Nissan well. More

Purchased my 2020 Altman six months ago. Today was my first service for my new auto. My appointment was for 900am on 1-4-21...upon arrival at the Service Dept I was greeted by Service Advisor Matt Friedm first service for my new auto. My appointment was for 900am on 1-4-21...upon arrival at the Service Dept I was greeted by Service Advisor Matt Friedman. He was excellent in handling my first service visit since my purchase...he has outstanding customer service skills and my entire time this morning was less then an hour... More

We have been taking our care to Fred Anderson Nissan since we purchased it and have always had an amazing experience. Our service advisor Jon is professional, knowledgeable and always on top of everyth since we purchased it and have always had an amazing experience. Our service advisor Jon is professional, knowledgeable and always on top of everything. More

This dealer has been great to work with since day one. Alway friendly and their shop has to be the cleanest shop I’ve ever seen. And being a former auto parts manager I’ve seen dozens of repair shops. Alway friendly and their shop has to be the cleanest shop I’ve ever seen. And being a former auto parts manager I’ve seen dozens of repair shops. More

Got done almost 45 mins earlier than expected. They told me 2 hours, but it was closer to 1 hour. Better to get there first thing in the morning me 2 hours, but it was closer to 1 hour. Better to get there first thing in the morning More