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Fred Anderson Nissan of Asheville - Service Center

Asheville, NC

4.5
95 Reviews

95 Reviews of Fred Anderson Nissan of Asheville - Service Center

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May 08, 2021

I got same day appointment, service guy was professional, upfront, sent me a video of my car regarding how it was doing as a safety inspection and work done, fast and clean. Matt went above and beyond. More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Paula, thank you for your kind review; we are happy to pass along your comments to Matt here at Fred Anderson Nissan of Asheville Service! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2021

Great experience. Been my dealer and service provider for many years. Jon is great and I never have to worry about a thing. Thanks Jon More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Jansnosko
May 05, 2021 -

Fred Anderson Nissan of Asheville responded

Hello Matthew, we're happy to hear you had such a positive experience with Jon here at Fred Anderson Nissan of Asheville! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2021

The service dept was exceptional for my 5000 mile service. They are always a pleasure when I bring my car in for service. This is my 4th car from your dealership and the device is great! More

by Tina Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Jansnosko
May 05, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Tina, it's experiences like yours that really keep the team here at Fred Anderson Nissan of Asheville motivated! We hope you have a great day!

May 03, 2021

Glen fixed an oil leak in our Infinity Q 45 on our way to Michigan from Fl with our stop in Asheville to visit grandchildren. Solved the problem and fixed in less then hour. Very professional and pleasant More

by rickmorris1646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Glen here at Fred Anderson Nissan of Asheville! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 28, 2021

Service is excellent. The service adviser, Matt, is professional and friendly. He explained the 15k service and quickly got my vehicle processed and taken to a technician. Was done in much less time t More

by Hartsam44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, thank you so much for your positive comments about Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

Apr 29, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville Service! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

April 18, 2021

Everything, from the selling of the vehicle, to the maintenance of the vehicle, has been right on the spot. These people, truly know the vehicles they sell,as well as the upkeeping. Thank you Fred And More

by davisonm67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Nissan of Asheville. If you have any further questions, please don't hesitate to reach out! Take care!

Apr 20, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

January 29, 2021

Yesterday I heard a strange noise and my dash said there was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly chec More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Sechrist
Jan 31, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Joan, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville Service! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 26, 2021

Always great service AND they are dog friendly, which matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here! More

by afoster119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Nissan of Asheville Service! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jan 28, 2021 -

Fred Anderson Nissan of Asheville responded

Hello, we appreciate your positive review about your recent experience with Fred Anderson Nissan of Asheville! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

I had an EXCELLENT experience at this dealer when I took my Murano in for service. Glenn communicated with me and was wonderful. Highly recommend! More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Lynn, we are so happy to read such a great review about Fred Anderson Nissan of Asheville! Your recommendation means so much to us, and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 24, 2021

Terrible experience! I will be taking my business elsewhere! Very poor communicaton. Been using this department since 2016 but after yesterday will not be back. More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Jansnosko