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Fred Anderson Nissan of Asheville - Service Center
Asheville, NC
95 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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95 Reviews of Fred Anderson Nissan of Asheville - Service Center
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September 12, 2022
Bought my car 2010 have had brakes at least 2 times ( 190K miles) never heard a noise. April 2022 paid $1000. For break job, now have noise every morning. Complained and took it in Sept., was told noth 190K miles) never heard a noise. April 2022 paid $1000. For break job, now have noise every morning. Complained and took it in Sept., was told nothing wrong, common for rust to occur overnight and make noise. I find this unacceptable as this has never happened before. Probably aftermarket parts or poor workmanship. More
by bjsfb1959
Employees Worked With
Do not remember
September 03, 2022
Glen is the man, Tyler Nichols, gote fix up thanks for nissan, ans there people nissan, ans there people More
by Jmtwd
Employees Worked With
Other Employees :
Tyler Nichols , Jon Jansnosko
May 29, 2022
May 25 100,000 mile service, oil change. I was confused about the invoice details but recd a call from their service manager that explained it perfectly. I appreciated the call greatly. I was confused about the invoice details but recd a call from their service manager that explained it perfectly. I appreciated the call greatly. More
by harolddwebb
Employees Worked With
Traci Massie
May 26, 2022
The worst car service experience Ive ever had. I was insulted and nearly ripped off I brought my Infinity 2011 G37X in for service, experiencing a rough idle. Invoice 3148824. I was quoted over I was insulted and nearly ripped off I brought my Infinity 2011 G37X in for service, experiencing a rough idle. Invoice 3148824. I was quoted over 2,500.00 for cylinder #4 misfire. The diagnostic was 165.85, which was ok, however, the coil assembly part was 155.42 for one side of the engine. I asked if they wanted to buy my 1 owner infinity with new Michelin tires and 272,000 miles. I had recently purchased a new QX60 from Bradshaw Infinity. They offered 500.00 !!! I was insulted and furious. I paid the diagnostic fee and bought the coil , having picked up my car and serviced elsewhere for 500.00 The service advisor, Traci, was professional and was embarrassed by the offer of 500.00 The car was otherwise in great mechanical condition and had no interior or exterior damages. I expected Kelly Blue Book minus 2,500.00. Instead of being insulted by their offer. I would not recommend Fred Nissan ever. More
by pcswilliams
Employees Worked With
Traci Massie
January 28, 2022
I set up an online appointment with service using the website and got a conformation email/text and when I got there they did not know why I was there. I bought the truck last Friday and the sales perso website and got a conformation email/text and when I got there they did not know why I was there. I bought the truck last Friday and the sales person I worked with told me remote start could be added to my truck and the service dept could do it. I wasted my day going up there to them know knowing why I was there and then tell me they could not do the add on! Why did they not reach out to me as I set this up 5 days ago. I am not a fan of being deceived. I like the truck, but service and sales team get an “F” and I will not take my car there for any service! I will go where I always go with my past cars/trucks where I am respected and treated fairly! More
by MsplcdYkee69
Employees Worked With
Unknown
November 23, 2021
Glenn Graves in service is the best!! Mr. Graves is the best service person I have seen. best service person I have seen. More
by Blane Morehouse
Employees Worked With
November 23, 2021
Quick and easy service. Got me in a nice new Altima. Loved my frontier but it was time to change, they made it happen quickly. Loved my frontier but it was time to change, they made it happen quickly. More
by setser.jake
November 09, 2021
Great place went in for an oil change and left with a new car very unexpected car very unexpected More
by Deanna
October 22, 2021
Anderson Nissan is an excellent place. The staff are great and so is the service. I would recommend them to anyone looking for a vehicle. great and so is the service. I would recommend them to anyone looking for a vehicle. More
by Dcon03
Employees Worked With
May 09, 2021
Fast service, nice people to deal with. Had a problem with vehicle but fixed it without any issues, was very responsive and great to deal with with vehicle but fixed it without any issues, was very responsive and great to deal with More
by jh1956
Employees Worked With
