Fred Anderson Nissan of Asheville - Service Center

I just went in today Friday Dec. 13th. for my 62,000 mile service. I made my appointment online and didn't include having my tire rotation, due to I purchased my tires from another pl 13th. for my 62,000 mile service. I made my appointment online and didn't include having my tire rotation, due to I purchased my tires from another place w/ free rotations and road side assistance for the tires that I bought. I told the service advisor who greeted me this info. The first words that come out of his mouth were this is going to be a fun conversation. So he continues to check me in, during that time he informs me that I will either pay for an oil change or rotation even though I didn't need one, due to my Fred and Family program that I received when I purchased the my car from them. Oil changes are no longer free if I don't pay for something , because he is not in business to give out free services. So I explained to him again and that I have had my car serviced with them from the beginning. I finally just told him it wasn't up to him what I paid for. I will nolonger be doing business with Fred Anderson Nissian of Asheville. I surely hope this isn't how they or he treats and disrespects their true family members. More

Our family has purchased five vehicles from this dealership and Glenn is a big part of why we keep coming back. Excellent service. Courteous and keeps you informed through the entire process whether dealership and Glenn is a big part of why we keep coming back. Excellent service. Courteous and keeps you informed through the entire process whether you are in for routine maintenance or major repairs. More

This dealership is very helpful and knowledgeable. They treat customers respectfully and compassionately. Would recommend to friends and family.. They treat customers respectfully and compassionately. Would recommend to friends and family.. More

Brian was a pleasure to work with! I got the vehicle I wanted with a great deal! Just came in for service but left with a new vehicle. I got the vehicle I wanted with a great deal! Just came in for service but left with a new vehicle. More

Had a little snafu in the service department. The service manager became aware and resolved the issue. Good job! I was very satisfied. The service manager became aware and resolved the issue. Good job! I was very satisfied. More

Great service department. Awesome sales team. Customer needs are a priority. Friendly and personable staff. Awesome sales team. Customer needs are a priority. Friendly and personable staff. More

I’ve dealt with Mr. Fox for my last two vehicles. Very much pleased with his customer service and professionalism. The people at Fred Anderson Nissan are kind and friend Fox for my last two vehicles. Very much pleased with his customer service and professionalism. The people at Fred Anderson Nissan are kind and friendly and courteous. I highly recommend this dealership. More

Excellent service done in a timely manner. Received the truck back clean and promptly. Definitely will be back Received the truck back clean and promptly. Definitely will be back More

Professional company with professional salesmen. This is the second truck that I have purchased from them. Bryan was courteous, attentive and follows up periodically to see how things are going and This is the second truck that I have purchased from them. Bryan was courteous, attentive and follows up periodically to see how things are going and if I need anything. I would definitely recommend him and Fred Anderson Nissan to all my friends and family! More

Always professional and very friendly. Recommend to all my friends an family. The service department is very thorough and under the time they usually quote!! Recommend to all my friends an family. The service department is very thorough and under the time they usually quote!! More