Fred Anderson Nissan of Asheville

Went in for a Leaf and Mark and Chuck were fantastic, helpful, and informative. Even after the sale Mark has called to make sure I'm comfortable with everything about the car. Great place to go for a new helpful, and informative. Even after the sale Mark has called to make sure I'm comfortable with everything about the car. Great place to go for a new car. More

Recently I purchased a new 2012 Nissan Frontier from Anderson Nissan. I started my vehicle search several months ago and visited Anderson three times to ask questions about the Frontier. At each visit, Anderson Nissan. I started my vehicle search several months ago and visited Anderson three times to ask questions about the Frontier. At each visit, I was greeted with a friendly welcome, introduction, and handshake. I was never pressured, just given good information that ultimately led me back to Anderson. On my last two visits, Robert Smith took care of me and encouraged me to return to Anderson before making any final purchase, as they would do their best to earn my business. After requesting quotes at three regional Nissan dealerships other than Anderson, I had tentatively decided on pricing from another dealership. However, following Robert's advice, I returned to Anderson with facts in hand. Robert listened to my adventure and then proceeded to coordinate a better purchase price and financing than the other dealers. Bottom line, I purchased the vehicle and am happy with my purchase. During the purchase, Robert was very professional and patient. He was also very meticulous in covering all of the details, ensuring my understanding and agreement. I was treated as a valued customer, with what I believe to a fair and honest transaction. Before leaving, I had a handshake from Robert, the sales manager and general manager. Please convey my thanks and appreciation to Robert Smith and the Anderson Nissan staff. More

We had tried to purchase a Rouge at a nearby Nissan dealership. We felt very pressured and the price was not what we were thinking. That brought us to Anderson Nissan and sales consultant Sean Cash. dealership. We felt very pressured and the price was not what we were thinking. That brought us to Anderson Nissan and sales consultant Sean Cash. From the start Sean was courteous and professional. He explained everything with the car and made our purchase a happy one. Looking forward to future visits to Anderson while getting our Rogur serviced. Thank you Sean and Anderson Nissan. More

The salesmans attitude and friendliness changes if he doesnt think he has a deal..i felt threatened and stressed out. My car was held hostage while a attempt to make a deal. doesnt think he has a deal..i felt threatened and stressed out. My car was held hostage while a attempt to make a deal. More

Mark was extremely helpful and courteous throughout the sales process. No high pressure...just explained features of the vehicle to us. Don McCrory, finance manager, used too much jargon. We had to ask sales process. No high pressure...just explained features of the vehicle to us. Don McCrory, finance manager, used too much jargon. We had to ask to have things clarifieed, as is "3-36". We had no idea what he was talking about and had to ask repeatedly for him to explain it. It referred to 3 years or 36,000 miles on the car, whichever came first. No professional should ever use jargon with a customer...explain what you mean in layman's terms, not insider language. Other than that, we had a good experience and would recommend this dealership in the future. More

Just purchased a 2013 Altima yesterday. Those personnel I encountered were courteous and professional: the sales rep, sales mgr to the finance mgr. I believe I got a good price for a good product. I have dr encountered were courteous and professional: the sales rep, sales mgr to the finance mgr. I believe I got a good price for a good product. I have driven Nissan products for the past nine years. My current vehicle has l63,000 miles and still runs great. I have had no problems with it, so I did not have to be sold on Nissan...I am already a fan. This dealership just happened to have the color I preferred. Since I have not yet had service, I cannot rate the customer service or quality of the work therein. More

Stacey Cowan and Chris Moore were great to deal with. They were extremely knowledgable about the products and provided the highest level of customer service. I will recommend this dealership to everyone They were extremely knowledgable about the products and provided the highest level of customer service. I will recommend this dealership to everyone I know and I plan on using Anderson Nissan to service my vehicles based on the service that Stacey and Chris provided. Thank you for a wonderful experience. More

From the very beginning James Lordman offered professional, helpful assistance. He explained all of the various points of the Nissan Altima that we were looking at...from under the hood, to the i professional, helpful assistance. He explained all of the various points of the Nissan Altima that we were looking at...from under the hood, to the interior and finally to the trunk space. He went with us on the trial drive and gave information along the way. He made everything very understandable. He was courteous and full of more information when it came time to purchase the vehicle. His manner was always respectful. James was a major reason that I decided to buy the Altima. He should be commended for all of his hard work and the time he spent with us. Nissan is fortunate to have him on your sales team. Sincerely, Margaret Normile More

Yes, I would definitely recommend Anderson Nissan. The service I received from Robert Smith was prompt, friendly, knowledgable, and thorough. Communication via email and phone suited my needs being an out service I received from Robert Smith was prompt, friendly, knowledgable, and thorough. Communication via email and phone suited my needs being an out-of-state customer. I would love to purchase my next Nissan from Rob at Anderson Nissan! More

James Lordman helped get into a dependable car. He really went the extra mile to make sure I was satisfied with my purchase. Because of James Lordman I was able to get a fuel efficient vehicle. With my car I went the extra mile to make sure I was satisfied with my purchase. Because of James Lordman I was able to get a fuel efficient vehicle. With my car I was able to get all the features like mp3 player, navigation, and a warranty. The warranty is the most important thing. My last car came without a warranty. I wish that I had with to James Lordman in the first place. I know will be my next car salesman will be, James Lordman. Thank you Chloede Thompson More