Fred Anderson Nissan of Asheville
Asheville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Zain was a terrific salesperson. Not pushy but extremely helpful. Everyone at the dealership was friendly and helpful. Overall I would say I had a great car buying experience thanks to them. I would definit helpful. Everyone at the dealership was friendly and helpful. Overall I would say I had a great car buying experience thanks to them. I would definitely recommend the dealership and Zain to my family and friends. Ashley More
I purchased a vehicle from Anderson Nissan on Dec. 10, 2013. Nathan was deceptive in this approach and outright lied telling me that the car had been checked out top to bottom. It was a 2004 Nissan Maxima 2013. Nathan was deceptive in this approach and outright lied telling me that the car had been checked out top to bottom. It was a 2004 Nissan Maxima. I have owned the car for less than 3 months with nothing but problems and expensive repairs. I purchased the vehicle on his word and the fact that carfax had all maintenance records. The car looked like it came off the show room floor. For a 2004 this was very appealing. A few days after purchasing I realized it was burning transmission fluid. I asked them to simply provide a little service after the sale and provide the drain and fill service. I even offered to pay for fluid. I was basically told to kiss it. He represented that the vehicle was thoroughly checked out then later after purchase telling me, "oh no, we only do what is required to pass inspection." They had resurfaced brakes, fixed value cover gasket leak, put 500.00 worth of tires on it. They had done all this work, but skipped the transmission, which one of the most important parts. It shocked me that there was simply no service after the sale. They sold me a vehicle they knew had a bad transmission. Not only did they have to know the fluid was burning it in, but also after purchase I realized through research that this car is very inclined to have transmission problems. Nissan was actually sued in a class action lawsuit over the 04-06 models due to transmission issues. They knew all to well it was having problems with the tail tail burning smell. In less than three months the ABT system has went out, a coil and spark plug failed, and now without even making my third payment I have to put a $3000 transmission in the car. On top of this insult and the very poor service I received Anderson wasted my time over the last two days outright lying to me again. They told me they were sympathetic to the situation since I had purchased it from them and offered me almost what I paid in trade. We talked about the trade value over and over. We went through numerous vehicles and nothing made sense on financing. I had approval, but learned why we were having trouble after literally two days wasted. Today when backed against the wall Scott informed me that no they weren't doing that. They were simply adding half my payoff back on top of another vehicle trying to rip me off again. He told me, "Well we have to make money off of it." They sold me a piece of junk for way way too much money and then refuse to fix the situation. I have a car that I have to make payments on for 5 years without being able to drive it. They knew the transmission was due to go out. Its a known problem. I'm sure they saw the problem and left it be until they could find a sucker to purchase the vehicle. They have not tried to help in anyway. They just tried to rip me off again. I've been basically told twice. Your problem buddy. They simply do not want to have good word of mouth. As I read the reviews on these websites I also see a stacking of positive comments that do not back public opinion. I wonder how many employees there are posting these reviews. More
This was my second Nissan purchase...first was an Altima...and now my Maxima. The service from the sales person, Chris Moore was absolutely OUTSTANDING. He understood, very clearly, what I was i Altima...and now my Maxima. The service from the sales person, Chris Moore was absolutely OUTSTANDING. He understood, very clearly, what I was interested in for my new car and he went above and beyond to fulfill my expectations. Each and every time, on previous occasions, everyone has been helpful. Chris is extremely experienced in all features of the cars I have reviewed and does a SUPER job in getting the sale completed....THANK YOU, CHRIS !!!!!! Thank you from Margaret Hodges More
A very positive experience. Mr. Dobbins was honest, straight forward and answered all our questions. He made sure we experienced important features about the car during our test drive. We were never ru straight forward and answered all our questions. He made sure we experienced important features about the car during our test drive. We were never rushed or pressured! More
Mark and Billy were awesome to work with. They listened to what I needed and made it happen at the price and terms I wanted. No hassle, no pressure. A truly great experience. to what I needed and made it happen at the price and terms I wanted. No hassle, no pressure. A truly great experience. More
Best experience I have ever had buying a car. Me and my Best experience I have ever had buying a car. Me and my Fiance went to many dealerships and had been disappointed with not being able to get a car. W Best experience I have ever had buying a car. Me and my Fiance went to many dealerships and had been disappointed with not being able to get a car. We came here and the Sales man Donald didn't give us a run around or anything. He told us what car he can put us in and what deal he can give us, and he did exactly that. We were looking for a used car and ended up walking out the door, or driving out the door with a brand new 2014 Nissan Versa Note SL with great APR and monthly payments. They went above and beyond for us. More
We came in on a rainy day to look, and and we left owning a new Maxima, largely because Zain Rigsby is good at what he does; explaining the options without any cheesy fake-friendliness. His knowledge of the a new Maxima, largely because Zain Rigsby is good at what he does; explaining the options without any cheesy fake-friendliness. His knowledge of the vehicles is impressive, and his willingness to be helpful without any high-pressure gradually caused us to focus on the process instead of being defensive. I do have two minor, less-positive comments that have absolutely nothing to do with Zain. It seemed to take a very long time to get done. [5 hours.] And there was a manager on duty who stepped in several times---it was my impression that he was perhaps not paying close attention to the paperwork or to our questions, and my husband had to "back him up" a couple of times. Those are small details, but fresh in my mind. The car came in from another dealership exactly when promised and was waiting for me in immaculate condition. I am very very happy with the car, and I would recommend the dealership and Zain Rigsby to anyone shopping for a car. More
Herman Morgan Canton NC Let me tell you I had Herman Morgan Canton NC Let me tell you I had greatest experience buying A car at Anderson Nissan. I bought A pre owned and the staff there was Herman Morgan Canton NC Let me tell you I had greatest experience buying A car at Anderson Nissan. I bought A pre owned and the staff there was very helpful. Many thanks to Nathan Ray he was a great help. I would highly recommend them any time. More
Chris Moore was very helpful in locating a vehicle in the price range I was looking for. Sean Cash provided my wife and I with all the information needed to make an informed purchase. I was very pleased with price range I was looking for. Sean Cash provided my wife and I with all the information needed to make an informed purchase. I was very pleased with the overall experience and look forward to dealing with Anderson Nissan in the future. More