Fred Anderson Nissan of Asheville
Asheville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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2015 Rogue purchase I recently decided to purchase a new mid-sized SUV after 10 years of driving a Nissan Sentra with a 19-year old Pathfinder as my "Lowe's trip" vehicle I recently decided to purchase a new mid-sized SUV after 10 years of driving a Nissan Sentra with a 19-year old Pathfinder as my "Lowe's trip" vehicle. I looked at several options from several dealers in the area. I narrowed my wish list down to my top four vehicles, including a used 2014 Nissan Rogue. I planned to write a check for the car rather than financing and had an exact amount of money to spend. With that in mind, since I had purchased two previous vehicles from Anderson Nissan, I decided to give them the first opportunity to win my business. I also liked the idea of the dealership's "Family Plan" which extends the manufacture's Powertrain warranty to a lifetime warranty. That was important to me because I do keep cars for a long period of time. My salesman, Donald Dobbins, was extremely helpful in exploring all the options, including some that I had not previously considered. He was not high pressure. He did not make a lot of false promises. He was knowledgeable about the vehicle and, when he did not know something, he found out the correct information without just throwing out some answer hoping I wouldn't know the difference. He showed me some newer vehicles that I may not have considered because of the price range and said he'd do his best to get them where I needed to be. I asked Mr. Dobbins to get me a bottom line price on both the used 2014 Rogue with AWD and the new 2015 Rogue with FWD, both with the latest body style. The two vehicles ended up being within about $15.00 of each other in price after trade-ins and I ultimately chose the 2015 FWD Rogue. The entire staff was extremely friendly and professional. Mr. Dobbins went over the paperwork with me and introduced me to the service department and the business department. I was made to feel comfortable and at ease the entire time. I traded in both my 2006 Sentra and my 1997 Pathfinder so there was a bit of paperwork involved. However, I was lead through that as quickly as possible while still being fully informed of what each document entailed. All-in-all, I was in and out of the dealership in right at 3 hours. That included driving three vehicles, making the deal, having the old vehicles appraised, and completing the paperwork. The 2015 Rogue was in pristine condition when I took delivery. The paperwork was presented in a manner which would aid me in having insurance transferred and necessary documents easy to find in the event of a traffic stop, etc. I was extremely pleased with the entire process and the staff. Donald Dobbins oversaw the complete process, made introductions as needed, was helpful, did not rush me into a purchase, did not pressure me into a purchase, and was patient with questions. I would highly recommend Mr. Dobbins and Anderson Nissan for future purchasers. More
Awesome My experience at Fred Anderson Nissan was the best car buying experience I've ever had. My sales associate Michael Green was Willing to do anything th My experience at Fred Anderson Nissan was the best car buying experience I've ever had. My sales associate Michael Green was Willing to do anything that We needed and do anything to get us into a brand-new vehicle. The atmosphere at the Nissan dealership was great everybody was very friendly and did everything in their power to help us. I would recommend this dealership to anyone for the great experience in which I had. Other dealerships was looking for a sale and my sales associate Michael Green trade me just as If I was family. More
Great Sales, Great Service We bought our second Nissan from Fred Anderson based on our first experience. The sales staff is helpful, the sales manager and actual loan process w We bought our second Nissan from Fred Anderson based on our first experience. The sales staff is helpful, the sales manager and actual loan process was quick and informative, and the after sales service has been excellent so far. More
Great sales experience!!! Sam was very helpful and answered all questions. The sales experience did not take all day like I have experienced in the past. We got the car we wa Sam was very helpful and answered all questions. The sales experience did not take all day like I have experienced in the past. We got the car we wanted and the price we wanted. More
Professional, past experiences, excellent care Excellent care to the very end of sale, and after I drove off the lot Scott made sure every thing was right. Excellent care. This is my third Nissan Excellent care to the very end of sale, and after I drove off the lot Scott made sure every thing was right. Excellent care. This is my third Nissan Rogue and each time they are even better than the first one. Thanks Scott Lusby. More
Thoughtful, informative, professional Our experience at Anderson Nissan in Asheville was exceptional. The salesman was informative, courteous, very helpful and never pushy. We were allowed Our experience at Anderson Nissan in Asheville was exceptional. The salesman was informative, courteous, very helpful and never pushy. We were allowed time to test drive as well as time to sit in the car we bought to discuss our options. We found the dealership to be professional and inviting. Although we never felt hurried during the whole process they worked efficiently and quickly to get us on our way once we made our decision. We would recommend this dealership to others. More
a good experience I was making the third new car purchase of my life; I drove my last two cars for over 16 and so far over 15 years respectively. I do a lot of researc I was making the third new car purchase of my life; I drove my last two cars for over 16 and so far over 15 years respectively. I do a lot of research beforehand for vehicles which are reliable. At this late stage in my life, I wanted to be more environmentally conscious and wanted a EV, although I was still a little wary about them since they are relatively new in their stage of development. However, I decided to buy this year since I wasn't sure that the $7500 tax credit would be available next year. The Nissan Leaf was more highly rated than others in my lower budget range, so I decided to look at them and was impressed with the roominess and the ride. I have to say that Nathan Arrowood, who is one of the Leaf specialists, was very helpful and is an exceptionally nice person; I felt very good about working with him. More
Drove home in a NEW Car! Thank you Scott Lusby and Fred Anderson Nissan team, for such a great buying experience! I came in with a trade in that was upside down and you all w Thank you Scott Lusby and Fred Anderson Nissan team, for such a great buying experience! I came in with a trade in that was upside down and you all worked with me to get back on the right track with a new 2015 Nissan Altima! Also, would like to thank the financing team for the hard work getting a great interest rate for me and the extra warranties I needed! (Gap insurance and Zurich) I plan on keeping this car for the long haul, but I will be recommending this dealership to everyone that I see!! Thanks again! More
"Outstanding Customer Service" I just have to say, the exceptional people that work for Fred Anderson Nissan are outstanding...sincerely want to thank Scott Lusby for his exceptiona I just have to say, the exceptional people that work for Fred Anderson Nissan are outstanding...sincerely want to thank Scott Lusby for his exceptional work in getting me my new car, I would definitely recommend this dealership for anyone purchasing a new/used vehicle. sincerely Virginia Chandler More
Car shopping I will have to say everyone at Fred Anderson Nissan was very helpful, courteous and friendly. Thanks so much Nathan Arrowood forall your help. I will I will have to say everyone at Fred Anderson Nissan was very helpful, courteous and friendly. Thanks so much Nathan Arrowood forall your help. I will recommend this dealership to everyone. More