Fred Anderson Nissan of Asheville

Helpful and Sincere Sam Hartman was a wonderful sales associate. He was not "pushy" and went out of his way to make sure I was happy with the car. He was sincere in his p Sam Hartman was a wonderful sales associate. He was not "pushy" and went out of his way to make sure I was happy with the car. He was sincere in his presentation of the car and knowledgeable when I asked him questions. He made me feel valued. I can tell that he enjoys his job and truly believes in Nissan's products. More

Wonderful. This dealership and all of the wonderful employees who work there made my car buying experience easy and enjoyable. I'd certainly recommend Fred Ander This dealership and all of the wonderful employees who work there made my car buying experience easy and enjoyable. I'd certainly recommend Fred Anderson Nissan of Asheville to anyone looking for a great car buying experience. More

Wonderful experience buying a new truck We really didn't know what vehicle we needed. We had a list of what we wanted to do : camping kayaking, biking, shopping,. At Fred Anderson Nissan th We really didn't know what vehicle we needed. We had a list of what we wanted to do : camping kayaking, biking, shopping,. At Fred Anderson Nissan they listened to us! They took our needs and most important our budget and gave us options. We came home with our dream truck- a beautiful Nissan Frontier with crew cab. Thank you Sam Hartman and all the folks for working with and for us. More

Great Service Dennis Met us on the sidewalk,very helpful,knew his product, NO PRESSURE. We own Toyota now but we will now only buy from Anderson Nissan. Zain was a Dennis Met us on the sidewalk,very helpful,knew his product, NO PRESSURE. We own Toyota now but we will now only buy from Anderson Nissan. Zain was also very helpful and pleasant. More

Don't take your car here for maintenance! As soon as I can find someone at a higher level, I will complain to them. What a poor experience! Never again. Appointments mean nothing. Had an ap As soon as I can find someone at a higher level, I will complain to them. What a poor experience! Never again. Appointments mean nothing. Had an appointment and waited nearly an hour and a half before being told it would take 2 and a half hours to fix. Was charged twice what another dealer would have done the work for (I checked). No offer of a rental car. I was charged for the diagnostic ($125) - most dealers will void that charge if you agree to have the work done there. Not Anderson Nissan! What a rip off! My daughter just had new brakes put on her car and Toyota gave her a loaner to drive for the afternoon. Clearly, Toyota provides better customer service than this dealership. I can't wait for the survey...it will be a pleasure to give the rating you deserve. More

Outstanding! This dealer has knowledgeable and nice staff. Nick Lindsay was particularly familiar with the Quest I bought. He answered all my questions with aut This dealer has knowledgeable and nice staff. Nick Lindsay was particularly familiar with the Quest I bought. He answered all my questions with authority and without the games other sales people seem trained to play. The rest of the staff were equally friendly and professional. I understand the dealership must make a profit. However, it seemed to me everyone I saw was also genuinely interested in treating me as well as they could. The dealership was spotless. Although the paperwork was never-ending, the professionalism and good humor made that particular ordeal tolerable. I have a hard time imagining a better car buying experience. More

ANDERSON NISSAN OF ASHEVILLE I HAVE BOUGHT SEVERAL CARS HERE, DUE IN PART TO THE EASE OF THE BUYING EXPERIENCE, AS WELL AS THE COMPETITIVE PRICING. CHANCES ARE YOU WONT FIND A BET I HAVE BOUGHT SEVERAL CARS HERE, DUE IN PART TO THE EASE OF THE BUYING EXPERIENCE, AS WELL AS THE COMPETITIVE PRICING. CHANCES ARE YOU WONT FIND A BETTER DEAL More

3 times & still charmed! I'm on my 3d Nissan with this dealer & salesperson. I love my Nissans & I know I am in good hands. I've owned a lot of different cars, but never had I'm on my 3d Nissan with this dealer & salesperson. I love my Nissans & I know I am in good hands. I've owned a lot of different cars, but never had a relationship or trust in a dealer as Fred Anderson Nissan, Asheville, NC. More

Not a good experiance I bought a certified used Nissan Altima vehicle here and just over a year later, I noticed some sputtering on acceleration. So I bought the extended w I bought a certified used Nissan Altima vehicle here and just over a year later, I noticed some sputtering on acceleration. So I bought the extended warranty that covered everything except tires and brake pads… Then I took my car into a dealership where I moved to and found some serious issues… After a week of waiting while renting a car, they then told me that my car was not covered by the warranty because it had been less than 30 days. When I bought the warranty from Michael Duncan at Fred Anderson Nissan of Asheville. I asked when it went into effect. He said immediately! So I took my car right in to see what was wrong with it. Now that the assessment has come back that my car needs a transmission replacement, an expensive repair, they tell me it’s not covered. When I specifically, bought a warranty that covers exactly that. The estimated price for this repair is $3,600 which now I have to come up with out of my pocket.. I have just spent $650 this week waiting around. Car rental $300, cost of testing the car $150 and the down payment on the warranty $200 which is a worthless piece of paper from Fidelity Warranty Services, Inc. out of Deerfield Beach FL, and yet, I am still sitting here stranded with no transportation. I’m a self-employed business man who works from Asheville to Raleigh and now, I’m going to be out of business. I spent everything I had to try to get this resolved quickly so I can get back to work… To make matters worse, I experienced a level of unprofessionalism and finger pointing and a lack of dedication to resolve this issue that I have not experienced a long time. I’ve called in about 50 times, left messages with everyone from Michael Duncan to the General Manager Don Woodruff and no call backs…. I have to get lucky and catch them answering their phone when they aren’t looking at caller ID#. Just ridiculous. I’m just trying to save my business and need answers. More

One of the best buying experiences I have ever had! My Wife and I went to the dealership on Friday June 3rd and were met by the most wonderful and welcoming staff. The environment was comfortable and in My Wife and I went to the dealership on Friday June 3rd and were met by the most wonderful and welcoming staff. The environment was comfortable and inviting. Our Sales representative was Nick Lindsay and he was amazing. I would highly recommend this dealership to anyone looking for a new or used vehicle. More