Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
82 Reviews of Fred Anderson Kia - Service Center
Sort by
June 27, 2018
Great People The dealership has some wonderful employees who do a great job. The service advisors, the mechanics,the person answering the phone,even the cleaning p The dealership has some wonderful employees who do a great job. The service advisors, the mechanics,the person answering the phone,even the cleaning people do a fantastic job. More
by jrunner56
Employees Worked With
Chris Toth, Rod Davis
June 13, 2018
30,000 mi service Had complete service performed. Took approx. 3 hrs. Car is performing better. Price for MUCH higher than shown on list in office area. Appreciate the Had complete service performed. Took approx. 3 hrs. Car is performing better. Price for MUCH higher than shown on list in office area. Appreciate the wash and vacuum. More
by Sorentoguy
Employees Worked With
Mike Malone
May 11, 2018
Oil change on family plan Always quick Staff helpful and nice I usually walk in and get served right away Lounge comfortable and staff communicates well I recommend to all Always quick Staff helpful and nice I usually walk in and get served right away Lounge comfortable and staff communicates well I recommend to all More
by Hudson
Employees Worked With
Jake Alwran
April 30, 2018
A good experience I enjoyed the coffee and the and snacks.Nice waiting area I use the new guy , but next time I will be using Mike again. Mike is a good guy ! I enjoyed the coffee and the and snacks.Nice waiting area I use the new guy , but next time I will be using Mike again. Mike is a good guy ! More
by Alibaba55
Employees Worked With
Mike
April 10, 2018
Routine service The service was quick and easy. Nice waiting area with comfy couch, coffee and tea and pastries - the car wash included. Service personnel friendly a The service was quick and easy. Nice waiting area with comfy couch, coffee and tea and pastries - the car wash included. Service personnel friendly and informative. More
by Maryellen
Employees Worked With
Chris Toth
March 24, 2018
Kia Sorento Service Today I dropped off my car to get it serviced. The service is awesome and, fast. The staff were very friendly and very polite. They went above and bey Today I dropped off my car to get it serviced. The service is awesome and, fast. The staff were very friendly and very polite. They went above and beyond to make me feel special. More
by Ps2017
Employees Worked With
Ben
March 08, 2018
Trash my car and wouldn't put it back together called over 10 times, New people called they wouldn't return their calls either. poor customer service and wouldn't put it back together called over 10 times, New people called they wouldn't return their calls either. poor customer service More
by Liz_59
Employees Worked With
Chris Toth
March 02, 2018
Oil change Everyone was friendly, professional, and had me out of there in the time promised. Great job and service as always. Thank you for my speedy oil change Everyone was friendly, professional, and had me out of there in the time promised. Great job and service as always. Thank you for my speedy oil change. More
by Bella1
Employees Worked With
Steve Morgan
November 17, 2017
No Service I had called twice and talked to Chris in the service department never communicated with me what was wrong I called several times, When I called and s I had called twice and talked to Chris in the service department never communicated with me what was wrong I called several times, When I called and said I was towing the car he inofmred me I had to pay a fee for diagnostics testing of $ 154.00 . This place sucks They had the car for 2 weeks More
by liz
Employees Worked With
Chris in the service department
October 10, 2017
Air Bag light Took my Kia in for service to get an Air Bag light checked. I was told it was caused by the Driver side seat when you move the seat it sets off the A Took my Kia in for service to get an Air Bag light checked. I was told it was caused by the Driver side seat when you move the seat it sets off the Air Bag light. Told just don't move the seat and charged for resetting the light and this great advice. Didn't fix the problem just told me not to move the seat and when that light is on your air bag is disabled. I will never go back there. More
by bob27613
Employees Worked With
Steve Morgan
