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Fred Anderson Kia - Service Center

Raleigh, NC

2.6
77 Reviews

77 Reviews of Fred Anderson Kia - Service Center

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October 12, 2018

Best Service Dept Hands Down I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest gu More

by CassHasAKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Oct 22, 2018 -

Fred Anderson Kia responded

Thanks for the review! Our team works very hard to make sure our customers are well cared for. We'll make sure to pass your feedback along to our team.

October 06, 2018

A good Soul Fred Anderson Kia always goes the extra mile. They are honest, helpful and friendly. They give great service and seem to genuinely care about the peop More

by Hats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Oct 08, 2018 -

Fred Anderson Kia responded

Thanks for the great review! We're glad our team made your experience an enjoyable one and that you received the service you deserved. We look forward to seeing you again soon.

September 28, 2018

Donata Proud owner of a 2011 Black Cherry Kia Optima.. and I wouldn’t trade in my car for another.. I Purchased my car with 37 miles on it April 2011. I mus More

by Sarahleepoundcake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carole Henderson
Oct 02, 2018 -

Fred Anderson Kia responded

Sarah, thank you so much for the great review. We're very happy to hear you've enjoyed your Optima and the service you receive here. We look forward to seeing you again soon.

September 26, 2018

So glad I chose to be a family plan member. The service team is A+ in my book. I can always count on them the service my Optima in a timely manner. I enjoy the courtesy ride to work when neces More

by Moore62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Rountree, Chris in service dept
Oct 02, 2018 -

Fred Anderson Kia responded

Thank you so much! We're honored to have you as a customer. Our team is always here ready to help you!

September 22, 2018

Great service I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sale More

by Carlover2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name, but he was the gentleman in the service department.
Oct 08, 2018 -

Fred Anderson Kia responded

Thanks for taking the time to write us a review! We're very happy to hear our team got you in and out fast, like always. Enjoy your newly serviced vehicle!

September 22, 2018

Service department is great Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unn More

by Crd0103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Oct 02, 2018 -

Fred Anderson Kia responded

Thank you for choosing us for your service needs. Our staff is always eager to help our customers and get them back on the road fast. We look forward to seeing you again.

September 09, 2018

Good experience . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowl More

by Test
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
Sep 16, 2018 -

Fred Anderson Kia responded

.

September 07, 2018

Power steering Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle More

by CamKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Malone
August 28, 2018

Too Many Problems/Issues I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that More

by Kia Owner
Recommend Dealer
No
Employees Worked With
Don't recall employee names
Oct 02, 2018 -

Fred Anderson Kia responded

We're sorry to hear about your recent experience with our Service Department. Please get in touch with our Service Manager directly so we can better address this issue. Call Ben Sampson at (919) 571-5119

August 27, 2018

Great Service every time! I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a lo More

by Kiaamia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee McKoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Malone
Sep 09, 2018 -

Fred Anderson Kia responded

We're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

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