Fred Anderson Kia - Service Center

My experience with Anderson Kia was pleasant. Mr. T.J one of the representatives, handled my concerns with professionalism and respect for my concerns. Mr. T.J one of the representatives, handled my concerns with professionalism and respect for my concerns. More

It was enjoyable experience. I was giving a time my vehicle would be ready and it was I was giving a time my vehicle would be ready and it was More

Joseph was great! The service excellent!! Would recommend your company to anyone!! Thank you for being so nice. The service excellent!! Would recommend your company to anyone!! Thank you for being so nice. More

We purchased a new KIA Telluride in October, 2023 and love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replace love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replacement trim and when we call told parts haven't arrived yet. Now the remainder of the trim in two other locations is falling off. We have made multiple calls only to be told you can't fix until parts come in. I called KIA customer service (corporation not you) and they said they couldn't help me without parts numbers. Referred them to you for that and never heard back. Called Raleigh several times again and again. You haven't been an advocate for us and we feel we need to go to NC State Consumer affairs for assistance. We would be happy to speak with Anderson management that has authority to help us but haven't been able to get passed the pretorian guard by phone. Nancy & Gordon Wallace More

Scammers 100%. STAY AWAY!!!!!! They sold me a Seltos with Aftermarket service plan and didn't tell me. Aftermarket service plan only allowed me to service at the An STAY AWAY!!!!!! They sold me a Seltos with Aftermarket service plan and didn't tell me. Aftermarket service plan only allowed me to service at the Anderson Kia in Raleigh and no other. Next, I called them, and they agreed that after I cancelled the plan they would give me a check for the difference between what I paid and the refund which was 282 dollars. I lost so much money because of this what I spent and what I was refunded after a year of ownership. Jermaine white told me the check was mailed Dec 5th and guess what, he lied because I still don't have it. He also told me they are a billion dollar company with other things to do. They don't care about the customer just the dollar. Find another dealer and buy and not this one. I have called numerous times to speak with General Manger and nobody returns my calls.. So, I will continue to write bad reviews on this dealer to help other people be aware of scams Twice reported to the BBB but that doesn't help either. The only way is to let others know. And, yea, they hide a 5K markup because they say it's due to not having cars on the lot. Another scam. More

We called and made an appointment for a Check Engine light being on. We have a 2022 Kia Seltos that we bought from Hendrick Barbour in Greenville NC. Vehicle only has like 45000 miles on it and is still light being on. We have a 2022 Kia Seltos that we bought from Hendrick Barbour in Greenville NC. Vehicle only has like 45000 miles on it and is still covered by factory warranty. We took it in June 27 and were told: This dealership could not work on Hendrick warrantied vehicle. I don’t know why but very annoying and irritating. I give one star for this inconvenience but 5 stars for the service department help. I would like to see this inconvenience corrected in the future. More

Horrible. .. They have consistently mislead us when we've brought the car in for service that was supposed to have been covered under their "Family Plan" dealer .. They have consistently mislead us when we've brought the car in for service that was supposed to have been covered under their "Family Plan" dealer warranty but ended up costing us hundreds of dollars. More

Spent $600 on a sunroof repair that’s know. To break on this car and it’s still not working. They claim that was the first step to fixing it. This was never presented to me as a possible fix. I To break on this car and it’s still not working. They claim that was the first step to fixing it. This was never presented to me as a possible fix. I waited 3 weeks for the appointment and was told to use a trash bag when it rains until they can see the car. Unreal. Also, I had to call 3 times to finally demand a manager to speak with me. Do not buy a car from here. They don’t have time for you nor do they care. More

Great service from Fred Anderson Kia! My car was serviced quickly and is running great! My car was serviced quickly and is running great! More

We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful done correctly sales side of the house is not great service side of the house however was wonderful More