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Fred Anderson Kia of Greenville - Service Center

Greenville, SC

4.5
989 Reviews

989 Reviews of Fred Anderson Kia of Greenville - Service Center

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January 01, 2019

Feel like I am advised knowledgeably and treated fairly. Staff always address issue that vehicle is brought in for and advise of recommendation and cost of repair prior to any work being done. I feel no pre More

by EWEBB6099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Melton
January 01, 2019

Oil change in saab. Unsure would previous to this experience Terrible job??I am to come to dis uss it does not take whole 7 qt and they put it in ran it over my husband had to spen 2 hours siphoning some off More

by karon.caudell
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Love lady does breakfast. Don’t remember others names.
Jan 04, 2019 -

Fred Anderson Kia of Greenville responded

Hi Karon, we would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 864-516-2700 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.

January 01, 2019

Rude customer service Was rude when asked to check out something on my car that was covered by warranty she was not friendly when I walked in to get my car serviced More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monique Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Fred Anderson Kia of Greenville responded

Bob, thank you for bringing this to our attention. We apologize that you didn’t receive the great customer service that you deserve and that we are known for. We would like to talk to you and work on a solution. Please give us a call at 864-516-2700. Our General Manager, Chris Miller, is expecting your call. Thanks again!

November 24, 2017

oil change gone wrong went in for an oil change. my car has been driving bad since then. talked to kamil. problem still not solved. I had a problem with kamil when I had More

by nisha921
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cheyenne Jones, kamil burdzy
November 15, 2017

Kia soul ran better before going to shop Recently went to kia of greenvile. Had car serviced with the following; Oil change, update chips turn of engine light and regular routine maintance. More

by Shawn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
July 05, 2017

Improving every day! The service department is improving every day. I thank them for a job well done. I appreciate their patience, quick response professionalism and humor More

by Greenvillecustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2017

Excellent Dealt with Dominic Gibbs, very professional, pleasant. Dominic gave me superior service, told him what I wanted and how much I woulD spend. He deliver More

by Veronica Kawski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2016

Never thought I'd get such a great deal! I brought my 05 Sedona in for yet another repair the other day. It's become quite the money pit. While I was waiting a man named Dominic Gibbs set dow More

by Jeremy Lee Little
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Fred Anderson Kia of Greenville responded

Thank you so much for taking the time to leave us a review, Jeremy!

August 02, 2016

Service for Hazard Light flashing. Very dissapointed! I brought our 2011 KIA Sorento in for service on June 15 with an appointment time for 8 am. This was for an intermittent hazard light flashing issue. More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris, not sure of his last name; Tom Lapointe
Sep 22, 2016 -

Fred Anderson Kia of Greenville responded

Hi Joy, Let me apologize if you were disappointed in us- we strive to take great care of our customers, and we didn't achieve this with you. Would you consider sending me your direct contact information to jilly.lang@gmail.com? Then I can pass it along to our GM and platform director, who can reach out and begin resolving your issues. Thanks in advance, Jilly Lang, RM for Kia of Greenville

June 09, 2016

Wonderful experience John Tripp, Chris Hall and Tom Lapointe went above and beyond to assist my fiancé and me with our car EVEN though I hadn't bought my Kia from their de More

by Koneko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tripp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lapointe
Jun 10, 2016 -

Fred Anderson Kia of Greenville responded

A great staff makes for a quick and easy service experience. We are happy that John, Chris, Tom and the rest of the Kia of Greenville team could help you find everything you were searching for. Thank you for taking the time to leave this review and share your experience at our dealership. We truly appreciate your business!