Fred Anderson Kia of Greenville - Service Center

Amazing! I would give them 6 stars if I could. Super helpful! Great attitude! Highly accommodating! I can't recommend them highly enough. Kia Corporate w I would give them 6 stars if I could. Super helpful! Great attitude! Highly accommodating! I can't recommend them highly enough. Kia Corporate was SUPER helpful too! More

Long wait no communication I was told it would take 2 hours to do the service. 2 hours and 45 minutes later they told me they were just starting and it would be another hour. Re I was told it would take 2 hours to do the service. 2 hours and 45 minutes later they told me they were just starting and it would be another hour. Reason being, several mechanics were out sick supposedly. Wish I would have known sooner. Ended up waiting 4 hours. More

Be Careful I purchased my car at Kia and had issues with service!! but after a while all was taken care of thanks to Jason! Now I bring my car back for a simple I purchased my car at Kia and had issues with service!! but after a while all was taken care of thanks to Jason! Now I bring my car back for a simple oil change and the price quoted to me was $24.99 before tax...and i ended up paying $42 plus this was not cool at all. Luckily I had a little extra but I was prepared to pay what i was quoted by 2 different service reps. However, Jason gave me some kind of discount to bring it down a little but still not to what was quoted for the oil change. I just wonder what would have happened if I didn't have the extra money...would my car still be there held hostage. I think this was very unprofessional and uncaring. I will not be bringing my car back there and will definitely not refer anyone and I'm sure Kia of Greenville will continue to advise their customers falsely!!! Unbelievable!! More

Very good service I was taken promptly, given delishious coffee and a beagle to die for. This is a quality dealership that seems to bend over backwards to please. I was taken promptly, given delishious coffee and a beagle to die for. This is a quality dealership that seems to bend over backwards to please. More

Was great till they didn't have the part You have polite and friendly staff, clean comfy lounge and the coffee pot was great! Everything was great till I was informed the part needed to fix t You have polite and friendly staff, clean comfy lounge and the coffee pot was great! Everything was great till I was informed the part needed to fix the shifter recall wasn't available and I have to come back at a later date. I was told it would be about an hour for each recall (2) so why was I waiting over 2 hours when only one recal was fixed? More

Oil change and routine inspection The service center at Kia of Greenville provided me with excellent service that was above and beyond my expectations. From the very first words of my The service center at Kia of Greenville provided me with excellent service that was above and beyond my expectations. From the very first words of my interaction to the moment that I drove off, my experience was exceptional. I was very impressed with the level of service, the professionalism, and the friendliness of the staff... particularly John C. It's been a long time since I was so impressed with the quality of service from this representative. More

Continuously failed to tune my engine. Go somewhere else. Tech never fixed my engine. It smokes and has trouble excellerating on interstate. Repeatedly told service advisor of the problem b Go somewhere else. Tech never fixed my engine. It smokes and has trouble excellerating on interstate. Repeatedly told service advisor of the problem bu tech never fixed it. More

Kia service recall The service personnel were professional and efficient. I loved that the service hours were available so early. My car was ready earlier than they thou The service personnel were professional and efficient. I loved that the service hours were available so early. My car was ready earlier than they thought it would be. Overall experience was wonderful. More

Oil change They did a good job and was very polite and helpful. The waiting area was clean and supplied with food and drinks and TV. Clean restroom. They did a good job and was very polite and helpful. The waiting area was clean and supplied with food and drinks and TV. Clean restroom. More

Recall and oil change Came in for 1 of 2 recalls to be completed and to have oil changed. The recall could not be completed because "they just used the last part needed". T Came in for 1 of 2 recalls to be completed and to have oil changed. The recall could not be completed because "they just used the last part needed". That is understandable. But when I picked up the vehicle there was a stain that appeared to be oil in the headliner. I talked to the service advisor and had to make another appointment to have it cleaned. I should not have to take time out of my day and possibly work to get something cleaned that should have never happened. This is the second time this has happened. There is no excuse for this to happen. Not sure who the technicians or the service advisors names. More