Fred Anderson Kia of Greenville - Service Center

Focused on customer Any time I have come in Chris Hall and before him Sean Shirley have been very helpful and accommodating. They have always explained what was needed o Any time I have come in Chris Hall and before him Sean Shirley have been very helpful and accommodating. They have always explained what was needed on the car and tried to help get the lowest cost possible. All of the people in the service area are very friendly and customer focused. More

Oil change Great experience Really quick Eveyone was friendly and helpful The facilities were clean and eye appeasing The service was completed very timely I wou Great experience Really quick Eveyone was friendly and helpful The facilities were clean and eye appeasing The service was completed very timely I would recommend to everyone and will return More

New Tires I was originally told that my wait would be an hour and a half to have new tires put on my vehicle, Chris Hall took care of me as he knew I had my son I was originally told that my wait would be an hour and a half to have new tires put on my vehicle, Chris Hall took care of me as he knew I had my son with me, he has autism. My car was ready in an hour. Thank you Chris n crew! More

Great I love coming to Kia they do excellent work. They service my car very well. They are very honest and friendly. I value their opinion and I would not t I love coming to Kia they do excellent work. They service my car very well. They are very honest and friendly. I value their opinion and I would not take my Kia any where else. I like the team that Kia has and all the people that work there. They always get my business. I am glad that I got my Kia. More

Excellent Customer Service Always greeted with smiles and hugs and excellent service. They always explain the process and keep me posted. If there's anything that needs to be ad Always greeted with smiles and hugs and excellent service. They always explain the process and keep me posted. If there's anything that needs to be addressed they make me aware. More

Good service Had an 8 o'clock appointment. They always get me in and out on time. waiting room is clean and the service team always keeps me updated. No issues. Had an 8 o'clock appointment. They always get me in and out on time. waiting room is clean and the service team always keeps me updated. No issues. More

Helpful team Of course my car trouble happened on a rainy Sunday afternoon. Yet from the moment my Sorento was delivered to the dealership by the AAA tow guy, the Of course my car trouble happened on a rainy Sunday afternoon. Yet from the moment my Sorento was delivered to the dealership by the AAA tow guy, the team was responsive and helpful. They gave me a car to drive until the Service team could review and diagnose the issues on Monday. The Service team did everything possible to identify the issues and then fixed everything under warrantee. I am happy to use them. More

Met my needs at a very special needing time. I had my car in for a problem with fuel injector and they said first would clean and see if this would work. Worked 2 days then same problem started I had my car in for a problem with fuel injector and they said first would clean and see if this would work. Worked 2 days then same problem started again. Took it back but now would be without a car for it to be ordered and fixed and was having the problem taken care of because having to drive from South Carolina to Ohio for a relative funeral. Asked if they would provide a loaner or rental car and this was accomplished. This was very kind and helpful and definitely met my needs. More

Oil Change took way too long I have 7am appointment, I was first in line but there were about 8 people called to take their cars before I received mine. "When I asked why I was t I have 7am appointment, I was first in line but there were about 8 people called to take their cars before I received mine. "When I asked why I was told, I don't know what happen" When I did finally get called, it was around 9:30, (2 1/2 hours for a first in line oil change is not acceptable) I went to get in my car and it would not start, I have had Zero issue in the past with this vehicle starting but now all of a sudden they tell me my battery is bad, really? I have been to this dealer in the past and everything was good but if I base going back again on this trip I would say no way. Very unhappy with how long this took and that they wanted me to buy a battery just to leave the dealer. I did not purchase the battery, I asked to be jumped, when I did get home the car started just fine and has been fine every time I start it. More

Satisfied Always happy with service and work.. No waiting greated quickly and work done in timely manner. Nice waiting area as I always wait for my vehicl Always happy with service and work.. No waiting greated quickly and work done in timely manner. Nice waiting area as I always wait for my vehicle. More