Fred Anderson Kia of Greenville - Service Center

1.5 to 2 hours for an oil change and I had an appointment? Waiting for up to two hours, or even an hour, like the rep promised she’d try to have it done by, is ridiculous. I’m aware that Saturday is a busy Waiting for up to two hours, or even an hour, like the rep promised she’d try to have it done by, is ridiculous. I’m aware that Saturday is a busy day for them but I made an appointment. What’s the purpose of making an appointment if you still have to wait that long? There were no cars queued in front of mine when I pulled in either. I’m not going to bother to try going there again for that service. Maybe just for something like if there’s a recall and they need to replace a part. More

Super service by professionals! The staff was courteous, friendly, and knowledgeable. They responded to my questions and need for additional information. They kept me updated on th The staff was courteous, friendly, and knowledgeable. They responded to my questions and need for additional information. They kept me updated on the progress of my repairs and the additional work that might be necessary, which included costs. More

Kia always provides an excellent customer experience. Kia always provides an excellent customer experience by being truthful and transparent. The service advisors are there to help and recommended service Kia always provides an excellent customer experience by being truthful and transparent. The service advisors are there to help and recommended services be performed at regular intervals. More

Oil change and Tire rotation Chris Hall did a fantastic job as usual reviewing my KIAs service record and recommending scheduled service and maintenance to keep everything in tip Chris Hall did a fantastic job as usual reviewing my KIAs service record and recommending scheduled service and maintenance to keep everything in tip top shape! More

Excellent services The waiting area is comfortable. Nice bug television. A courtious staff that Prince Harry would expect. The service departments staffs uniforms were The waiting area is comfortable. Nice bug television. A courtious staff that Prince Harry would expect. The service departments staffs uniforms were spotlessly clean. A feat I cant understand that could possibly happen. I personally appreciated the coffee dispensary. More

Oil change Staff is so professional & courteous. It is always a pleasure to do business with them. All of them are so friendly . Outstanding group of people. Staff is so professional & courteous. It is always a pleasure to do business with them. All of them are so friendly . Outstanding group of people. More

Oil change It’s always great to call n set an appointment for an oil change because they get you in and out . You don’t have to wait long. It’s always great to call n set an appointment for an oil change because they get you in and out . You don’t have to wait long. More

Experience with Kia of Greenville The reason for the visit was discussed ( recent safety recall and oil change) Time frame for completion explained. When service was complete a thoro The reason for the visit was discussed ( recent safety recall and oil change) Time frame for completion explained. When service was complete a thorough explanation was again given and the overall time was less than had been estimated. The refreshments were appreciated also. Customer Lounge is very comfortable with lots of magazines, tv and the never ending coffee. Would not hesitate to recommend Kia Service Dept. Mr. Keith was friendly but professional and knowledgable in the service requested. More

Service advisors were very friendly and helpful. Very please Service advisors always friendly and helpful. Waiting area clean and comfortable with great coffee.Never met any maintenance workers so cannot comment Service advisors always friendly and helpful. Waiting area clean and comfortable with great coffee.Never met any maintenance workers so cannot comment on them. Their work so far has been good. More

Quick, Thorough, and Friendly Service! The service dept at Kia of Greenville is absolutely top notch! Chris and Sean are very professional and friendly and have always gone above and beyond The service dept at Kia of Greenville is absolutely top notch! Chris and Sean are very professional and friendly and have always gone above and beyond. I couldn't be more pleased with how quick and thorough they are! I will continue taking my car there for any issues or recalls that need to be done. More