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Fred Anderson Kia of Greenville - Service Center

Greenville, SC

4.5
989 Reviews

989 Reviews of Fred Anderson Kia of Greenville - Service Center

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June 18, 2019

Good Experience Associates are always courteous and thorough. The wait was excessive this time compared to prior visits. It was two hours. I never came there on a Fri More

by KBZZYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

So sorry to hear about the wait. We always make every effort to get you in and out as quickly as possible without sacrificing the quality of the service being performed. We hope to do better for you next time. Thanks so much for your patience!

June 18, 2019

Amazing Everyone was welcoming and very helpful. I was able to walk around while getting my car serviced and I was not hassled while doing so. More

by WHITEANNGELICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

Thank you for choosing Kia of Greenville for your car service needs! We are so pleased to hear that you had a positive experience with us. We hope to see you again for your next regularly scheduled maintenance.

June 15, 2019

Oil change Matt Hall has been my advisor for years. Treats me like a friend or family. Always willing to go the extra mile. Keeps me informed. More

by Rcgraichen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

Yes, Matt is definitely a keeper! We're glad to hear it, and we'll be sure to let him know he has a fan in you! Thank you for your continued business over the years.

June 13, 2019

They do an amazing job every time! Every time I have to get my car serviced, they always do a great job letting me know what needs to be done! They all are very friendly and thorough! I More

by KELSEYAMACKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

That's the goal, Kelsey! So glad to hear that you've been pleased with your experiences here. We appreciate your business!

June 13, 2019

As always, very positive. Not a lot to add. As always, Mr. Hall was very positive and pleasant. Work was done timely and car returned when promised. Driver transporting me More

by NIKKIGTESNAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the driver's name.
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

That is great to hear, Nikki! Thanks so much for sharing your experience with us!

June 13, 2019

Easy car service experience I had a 9:00 appointment. And unfortunately Jason was the only one that was accepting cars to be serviced, and he was working very hard to take care o More

by KAREN.BLAKELY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Melton
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

Thank you for letting us know about your recent experience, Karen. So sorry for the delay! We appreciate your patience and your kindness in return. We are very glad to hear that it ended up being a positive experience for you, and we hope to see you again - for your regularly scheduled maintenance, that is!

June 13, 2019

very well received and serviced will be back The service was excellent and very pleasant to deal with. Would send friends and family there also. Had Kia's before and I like the cars and the warra More

by donaldduck50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember their names
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

Thank you for the recommendation and the feedback, Gary! We very much appreciate your business and we're so glad to hear how pleased you have been with our service department.

June 12, 2019

Kia Forte oil change The last minute service request exceeded my expectations for the amount of time it took to receive my car and to return my car to me. More

by pwb1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keith
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

Abracadabra, haha! Thank you for taking the time to tell us about your recent visit with us, pwb1966. So glad we could help!

June 12, 2019

Very good!! James Keith was very knowledgeable and a tremendous help. Would definitely recommend him to others who need service done at the dealership. Top notch More

by plumus01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keith 859
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

Our sincere thanks for the recommendation, plumus01! We'll be sure to let James know he has a fan in you!

June 12, 2019

Tire check I had a light come on for tire sensors. Sean was excellent in helping me troubleshoot what was going on, get my car checked by the service team and he More

by ALISONUSA2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Fred Anderson Kia of Greenville responded

So glad we could help, Alison! Thanks so much for your business and your feedback.

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