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Fred Anderson Kia of Greenville - Service Center
Greenville, SC
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Fred Anderson Kia of Greenville - Service Center
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July 02, 2019
Wasted of Time So I scheduled to have an oil change on July 1, 2009 by phone. The oil change, a recall and to have a tire checked out. I get to the counter and told So I scheduled to have an oil change on July 1, 2009 by phone. The oil change, a recall and to have a tire checked out. I get to the counter and told the salesperson I needed all 3 things I just mentioned. He says okay and it will be an hour and a half before everything gets done. He also mentions that he didn't see a recall order for my car but I insisted that I received a letter. So what ends up happening is that no recall was checked, they looked at my tire and said it couldn't be repaired and try to sell me a way overpriced tire and on top of all that...NO OIL CHANGE. The salesperson says that I didn't tell him. REALLY, all he had to do was look at their own inspection sticker for the last oil change that they performed. Or it should have been noted by the receptionist that made my appointment. To sit there for an hour and a half to only get air put in my tire was A TOTAL WASTE OF MY TIME! I won't recommend or use this place ever again! More
by JKTHEDJ963
Verified CustomerEmployees Worked With
July 01, 2019
Recall Jason was super nice Explained what was going to be checked on my car in a way where I understood it- since I know nothing about cars. He was awes Jason was super nice Explained what was going to be checked on my car in a way where I understood it- since I know nothing about cars. He was awesome to work with More
by grace
Employees Worked With
Jason Worley
June 29, 2019
Well Satisfied My current vehicle is my second Soul. Both have been serviced exclusively at KIA of Greenville. I have never had a disappointing service issue with ei My current vehicle is my second Soul. Both have been serviced exclusively at KIA of Greenville. I have never had a disappointing service issue with either vehicle. All work has been done correctly and in a reasonable amount of time. I am 75 yrs old so I have had my share of automobiles. The folks at KIA of Greenville service are as good as and better than most of the dealerships I have dealt with in the past. Very professional. More
by shandasim
Employees Worked With
June 28, 2019
Recall repair and Oil change They were very accommodating. I had a doctors appointment and they offered to have me drop my car off before and they would take me to the appointment They were very accommodating. I had a doctors appointment and they offered to have me drop my car off before and they would take me to the appointment and pick me up. Really enjoyed working with them. More
by K.WALTERS1209
Employees Worked With
Jason M
June 28, 2019
Very Good Service As always, our service technician was helpful, pleasant and informative. He was attentive and kept us informed during the whole process Great job! Th As always, our service technician was helpful, pleasant and informative. He was attentive and kept us informed during the whole process Great job! Thank you! More
by SHERRI4
Employees Worked With
June 28, 2019
Service review Jason was awesome. Super nice. Makes it not such a burden to have to get your car serviced. Bringing the Rio back in Monday to get some kind of nois Jason was awesome. Super nice. Makes it not such a burden to have to get your car serviced. Bringing the Rio back in Monday to get some kind of noise I detected after my Monday visit.. however that has nothing to do with Jason or the great job he did. Just wanna check it out that’s all More
by BAIN820
Employees Worked With
Jason Melton
June 27, 2019
It was great! Just like every visit! Jason was great! Great and friendly staff!!!Jason told me about the new tires and I went back to purchase them! Love them! Don't know all the names of staff that I int Great and friendly staff!!!Jason told me about the new tires and I went back to purchase them! Love them! Don't know all the names of staff that I interacted with. They were all helpful and friendly! Time for all of them to get a raise! More
by PBOLTZ109
Employees Worked With
Jason Melton, and others but don't recall all their names.
June 27, 2019
Extremely pleasant experience yesterday at KIA of Greenville Chris took care of me (I'm not sure which Chris so I checked both), it was a 7:30a, on Jun 26, 2019, appointment for anti-knock software recall (or no Chris took care of me (I'm not sure which Chris so I checked both), it was a 7:30a, on Jun 26, 2019, appointment for anti-knock software recall (or not quite recall, but something like that). More
by JED.R.SEAY
June 27, 2019
Always a pleasure I can never say enough nice things about Kia. Everyone is always so friendly, and I love that they take the time to make sure I understand everything I can never say enough nice things about Kia. Everyone is always so friendly, and I love that they take the time to make sure I understand everything that has been done or needs to be done for my car. The person who helped me even made it a point to walk me to the customer lounge. Kia goes above and beyond every time. More
by TheWriteStuff
Employees Worked With
James Keith
June 26, 2019
Awesome I was not there long. Customer Service was great, thanks..I appreciate them taking care of my wheel problem. I bought a new car and it didn't have the I was not there long. Customer Service was great, thanks..I appreciate them taking care of my wheel problem. I bought a new car and it didn't have the wheel lock key in it. I always take my car to Kia for tire rotation. Friday, I got a flat tire and didn't have a key for my wheels. The manager Sean, told me to tow it over there and he would replace the locks and give me the key. And he did,thanks. More
by VALARIE_CANADA
Employees Worked With
