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Fred Anderson Kia of Greenville - Service Center
Greenville, SC
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Fred Anderson Kia of Greenville - Service Center
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August 01, 2019
Great service I always ask for Chris Hall. He's honest and fair. Keeps me up to date on things and gives good suggestions and advice. Very pleased with the service I always ask for Chris Hall. He's honest and fair. Keeps me up to date on things and gives good suggestions and advice. Very pleased with the service he and Kia of Greenville provided me. More
by racheltouchet
Verified CustomerEmployees Worked With
July 31, 2019
Kia Service Dept They did a poor job of fixing cosmetic scratches and dents on the car we purchased. I will not use them again. Never again will I use the service dept They did a poor job of fixing cosmetic scratches and dents on the car we purchased. I will not use them again. Never again will I use the service dept. More
by Thoward4589
Employees Worked With
Johnathan Green
July 31, 2019
Great Customer Service Great customer service, unfortunately, I do not remember the name of the service intake man but he was friendly and helpful. Everyone was nice and sp Great customer service, unfortunately, I do not remember the name of the service intake man but he was friendly and helpful. Everyone was nice and spoke in passing. More
by mpKia
Employees Worked With
July 30, 2019
Service The service techs tried their best for several hours to solve the problem of our phones not connecting to carplay. they were unable to do so after thr The service techs tried their best for several hours to solve the problem of our phones not connecting to carplay. they were unable to do so after three hours. We had to take our car home since we were leaving for vacation the next day. We plan to return next week so they can finish and fix the problem. They were very kind and even shuttled us home while they worked on the car. More
by DOCBAC85
Employees Worked With
Jason, Amanda, Pete Cummings. Three were a few more but I don't remember their names.
July 29, 2019
Great Customer Service Everyone is always very nice and very honest when telling me what needs to be fixed. The service is quick and they are quick to correct any mistake th Everyone is always very nice and very honest when telling me what needs to be fixed. The service is quick and they are quick to correct any mistake they may have made and will never charge you for their mistake. More
by ASHLEYNARCHIBALD
Employees Worked With
July 29, 2019
Noise from left front whell Analysed and repaired quickly .and also the prices are reasonable . Also the snacks and coffee were also good and fresh . The showroom is so very clea Analysed and repaired quickly .and also the prices are reasonable . Also the snacks and coffee were also good and fresh . The showroom is so very clean and the workers are always asking questions .. More
by MRGRIER
Employees Worked With
James Keith
July 29, 2019
Routine Service Visit James Keith was the service advisor for this visit. He was very professional, and provided a good, detailed understanding on the work completed at th James Keith was the service advisor for this visit. He was very professional, and provided a good, detailed understanding on the work completed at this visit. More
by KECLYMER57
Employees Worked With
James Keith
July 28, 2019
Outstanding customer experience! James Keith, Service Advisor; took very good care of my service request need. James was professional, courteous, and detailed. My car was taken in James Keith, Service Advisor; took very good care of my service request need. James was professional, courteous, and detailed. My car was taken in at the time of appointment and completed in a timely manner. More
by jacqueberry9
Employees Worked With
July 26, 2019
GREAT SERVICE BUT COULDN'T FIX CAR! HAD TO ORDER PART! KIA OF GREENVILLE SERVICE ADVISOR, JAMES KEITH WAS VERY COURTEOUS AND GOT MY CAR INTO THE SHOP QUICK, BUT THEY DIDN'T HAVE THE PART IN STOCK TO FIX IT KIA OF GREENVILLE SERVICE ADVISOR, JAMES KEITH WAS VERY COURTEOUS AND GOT MY CAR INTO THE SHOP QUICK, BUT THEY DIDN'T HAVE THE PART IN STOCK TO FIX IT. MR. KEITH TOLD ME THEY TRIED SEVERAL OTHER DEALERSHIPS TO LOCATE PART. NOBODY HAD IT, SO HE ORDERED IT FOR ME! IT WAS A PART THAT ALMOST NEVER NEEDS SERVICING! {TRUNK LATCH!} THEY ARE A VERY NICE DEALERSHIP TO DEAL WITH! THANKS MUCH! More
by darylpainter
Employees Worked With
JAMES,KEITH
July 25, 2019
My review Jason is awesome. But I will have to bring my car again for the third time because of an unhealthy sound that can’t be identified. But Jason explains Jason is awesome. But I will have to bring my car again for the third time because of an unhealthy sound that can’t be identified. But Jason explains everything thoroughly and is very good at his job. Every one at the service desk is but Jason I’ve been working with more. More
by BAIN820
Employees Worked With
Jason, can’t remember last name
