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Fred Anderson Kia of Greenville - Service Center
Greenville, SC
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Fred Anderson Kia of Greenville - Service Center
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August 06, 2019
Disappointed We dropped off my daughters Kia early morning for a NATIONWIDE RECALL in reference to the Oil Pan leak. My car sat most of the day untouched and when We dropped off my daughters Kia early morning for a NATIONWIDE RECALL in reference to the Oil Pan leak. My car sat most of the day untouched and when they finally got around to it, they called , left me a message that they did not even have the part to do the recall and it had to be ORDERED?? I WOULD HAVE THOUGHT THEY WOULD HAVE BEEN PREPARED. Therefore, I picked up my NON SERVICED VEHICLE that I had waited on all day and was told the part has now been ordered and they will get back to me. The Service rep was very kind and professional but should have known. I was highly disappointed that I have to go back again and wish I would have went to Kia of Greer instead. Kia of Laurens Rd was very unprepared, and not furnished to provide the necessary work needed. Waste of time and parts should have been readily available when I scheduled my appointment. More
by jacquie.duckett
Verified CustomerEmployees Worked With
Jason Worley
August 04, 2019
Service did what they said they'd do-fast! I had an appointment with Chris for an alignment and tire rotation and balancing. He promptly checked me in and gave me a time frame for completion as I had an appointment with Chris for an alignment and tire rotation and balancing. He promptly checked me in and gave me a time frame for completion as I was waiting for the car. Service was done in the time he stated and Chris was very pleasant and helpful. More
by Grace P
Employees Worked With
August 04, 2019
Great Everyone in the service area is very nice. Everyone speaks to you and make you feel welcome. Being able to drop my car off and get a ride to work Everyone in the service area is very nice. Everyone speaks to you and make you feel welcome. Being able to drop my car off and get a ride to work is a great help. More
by RCALLER
August 03, 2019
Service Dept Top Knotch Jason in service department was extremely knowledgeable and help full, he went out of his way to make sure we were satisfied, a true professional. Jason in service department was extremely knowledgeable and help full, he went out of his way to make sure we were satisfied, a true professional. More
by KEVINKRUEGER
Employees Worked With
Jason Melton
August 02, 2019
Quick and courteous Very helpful and very quick service. Employees were very courteous and efficient. I don't believe I was there for more than thirty minutes. Very satis Very helpful and very quick service. Employees were very courteous and efficient. I don't believe I was there for more than thirty minutes. Very satisfied. More
by BEARCATCHERATL
Employees Worked With
James Keith
August 02, 2019
Best Dealer in the upstate Thank you for fixing my car, can’t live without a car! Great customer service and fix on the same day. Mr christ thank you. Thank you for fixing my car, can’t live without a car! Great customer service and fix on the same day. Mr christ thank you. More
by AMANDAGAMA2014
Employees Worked With
August 02, 2019
Excellent Service and Diagnostics James / "Jimmy" was awesome. The tech figured out my issue within 5 minutes of pulling my car back. Who knew a Windshield could make your A/C malfun James / "Jimmy" was awesome. The tech figured out my issue within 5 minutes of pulling my car back. Who knew a Windshield could make your A/C malfunction??? Thanks guys. More
by jon.maney
Employees Worked With
August 02, 2019
SensorfrI'm rear tire Very friendly and thorough. Went in for sound coming from rear tire and tire pressure sensor which would not go off. No breakfast items available as Very friendly and thorough. Went in for sound coming from rear tire and tire pressure sensor which would not go off. No breakfast items available as in past. More
by PHEANIS
Employees Worked With
Jason Melton
August 02, 2019
Faster than promised! I was told my oil change, tire rotation and recall issue would take 90 min. But they were finished in just over an hour! Jason was helpful and friendl I was told my oil change, tire rotation and recall issue would take 90 min. But they were finished in just over an hour! Jason was helpful and friendly! More
by KATHYK359
Employees Worked With
August 02, 2019
Excellent Great customer service! Clean and comfortable waiting area. Warm welcome. Good price with coupon for oil change. Car was ready at the time told to me. Great customer service! Clean and comfortable waiting area. Warm welcome. Good price with coupon for oil change. Car was ready at the time told to me. More
by katga2006
Employees Worked With
