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Fred Anderson Kia of Greenville - Service Center
Greenville, SC
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Fred Anderson Kia of Greenville - Service Center
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September 04, 2019
very smooth The service department did an excellent job keeping me informed about the progress of the repairs needed to my vehicle. Yes I like the service center The service department did an excellent job keeping me informed about the progress of the repairs needed to my vehicle. Yes I like the service center. More
by RDMEEK
Verified CustomerEmployees Worked With
Jason Melton
September 03, 2019
Recall Service Came in for a series of factory recalls on my 2010 Kia Forte. Called with a week's notice with specific details of what needed to be done and made th Came in for a series of factory recalls on my 2010 Kia Forte. Called with a week's notice with specific details of what needed to be done and made the appointment. Also had a SRSCM Problem light to look into as well. At the time of the service, they did not have the parts needed for the recall repairs and had to order them for me to come back to install again. This is unacceptable given the amount of notice prior to my arrival. Service center claimed that the SRSCM repair would cost $700 to resolve, quoting me $500 just for the part. Quick research found the same OEM part, new-in-box, for $100. Service center promised to call me when the car was available to pick up, but did not. The next day, I called back myself and was finally told it had been ready. When I retrieved my car, I noticed that my personal belongings had clearly been messed with and were noticeably out of place. I just hope nothing was stolen. Will not be revisiting this service center again More
by 12345
Employees Worked With
n/a
September 03, 2019
Jason Melton did a great job Jason Melton was the service advisor for my car when I had to get the engine replaced. He went above and beyond when it came to making sure that ever Jason Melton was the service advisor for my car when I had to get the engine replaced. He went above and beyond when it came to making sure that everything was fixed and that I was completely satisfied with the work. I cannot recommend him enough. I plan on always returning here for my vehicle maintenance needs because of his exceptional work More
by tonyotiger
Employees Worked With
Jason Melton
September 02, 2019
Replacement tire I purchased new tires from Kia of Greenville. A few months later I had a slow leak in one of my tires. I received a replacement tire at no charge. I o I purchased new tires from Kia of Greenville. A few months later I had a slow leak in one of my tires. I received a replacement tire at no charge. I only had to pay for the balance. More
by TAYLORJE112
Employees Worked With
September 02, 2019
Tire service The staff is always friendly and and helpful. The waiting area is also very nice and convenient with the wifi service. Prices were not too bad eithe The staff is always friendly and and helpful. The waiting area is also very nice and convenient with the wifi service. Prices were not too bad either. More
by Dpkeese
August 31, 2019
Effortless, efficient service The staff here is always pleasant, offering assistance if needed. I take advantage of the delicious coffee and browse through the showroom while I wai The staff here is always pleasant, offering assistance if needed. I take advantage of the delicious coffee and browse through the showroom while I wait, too. More
by golfnartist
Employees Worked With
Austin Newman, Jason Melton
August 30, 2019
Great service from James Keith He communicated what they found and let us decide what needed to be serviced at this time with no pressure. Very professional, kind and great communi He communicated what they found and let us decide what needed to be serviced at this time with no pressure. Very professional, kind and great communication. More
by Molly j Towe Vincent
Employees Worked With
James Keith
August 29, 2019
Great place great staff I have been here a couple years and I have never had a bad service. Now if Chris hall ever leaves, I am following him. I have been here a couple years and I have never had a bad service. Now if Chris hall ever leaves, I am following him. More
by tracy.bryant42
Employees Worked With
August 28, 2019
Chris Hall is Awesome I only bring my car to this dealerships maintenance shop. Chris Hall has been extremely helpful and friendly each time I go in there, he is a shining I only bring my car to this dealerships maintenance shop. Chris Hall has been extremely helpful and friendly each time I go in there, he is a shining example of how customer service and customer care is done. More
by tendo360
Employees Worked With
August 28, 2019
Warranty covered service Online appoint easy to make, service rep efficient and professional, prompt completion of diagnosis and required service. Customer wait room facility Online appoint easy to make, service rep efficient and professional, prompt completion of diagnosis and required service. Customer wait room facility clean, comfortable, nice amenities. More
by Gpc
