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Fred Anderson Kia of Greenville - Service Center

Greenville, SC

4.5
989 Reviews

989 Reviews of Fred Anderson Kia of Greenville - Service Center

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September 18, 2019

Poor service They made me wait 4 hours and tried to sell me other services instead of fixing my problem and caused others instead. They damaged my headliner and di More

by BRAKANUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Metcalf
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Had a issue with the smart keys & Jason resolved it AWESOME I was in trouble as none of the smart keys would start the car. I called in on Mon. am then drove down to the dealership. I explained the issue to Jas More

by dianpiazza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Melton
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

dianpiazza - Thank you for sharing! We are pleased that you received such excellent service experience at our dealership with Jason. We appreciate your business.

September 18, 2019

Screw up was fixed but jimmy So yet again Kia of Greenville screwed me over (I made an appt that conveniently didn’t get put in) and almost cemented my hatred for the place. To be More

by fireflyink
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know his last name and don’t see a jimmy but he wrote that on a card for me
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

fireflyink - Thank you for sharing! We are pleased that you received such tremendous service experience at our dealership with Jimmy. We appreciate your business.

September 18, 2019

Service was great! Service was great and speedy. James Keith kept me up-to-date on what needed to be done and if I should wait or not to have it done. The experience was More

by Shirleyjncoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

Shirleyjncoj - Thank you for sharing! We are excited that you received such magnificent service experience at our dealership with James Keith. We appreciate your business.

September 18, 2019

So efficiently run!! I made an appointment to bring my car in for service I scheduled the appt with Chris Hall I arrived for my appt and was greeted immediately for m More

by rdhbryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

rdhbryn - Thank you for sharing! We are pleased that you received such a superb service experience at our dealership with Chris Hall. We appreciate your business.

September 17, 2019

Oil change Wonderful service. Clean waiting room and clean restroom. Staff very friendly ask if I needed anything while I was waiting on the oil to be changed in More

by Loglesby1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not remember service guys name.
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

Loglesby1961 - Thank you for sharing! We are pleased that you received such a wonderful service at our dealership. We appreciate your business.

September 17, 2019

Didn’t complete service when scheduled Took my Kia in to have oil and filter changed and tires rotated and the tires were not done. Now I have to take time off from work and drive an hour t More

by kbrade23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 17, 2019

Overall good The only thing I would say is no one called when my vehicle was finished and received a call 30 minutes prior to closing. And I am having problems get More

by LESLIES217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 16, 2019

Always a good experience! They are amazing there! I’ve been taking my car there for a few years, and they are always the best! Jason is a great guy and very helpful. More

by tracileigh01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Worley
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

tracileigh01 - Thank you for sharing! We are glad that you received such awesome service at our dealership. We appreciate your business.

September 13, 2019

Service Department This is my second experience with the service center and they are always friendly and prompt! Even when I had trouble with the actual dealership, the More

by brittanybaldwin80
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Melton
Sep 23, 2019 -

Fred Anderson Kia of Greenville responded

brittanybaldwin80 - Thank you for sharing! We are glad that you received such friendly and prompt service at our dealership. We appreciate your business.

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