Fred Anderson Kia of Greenville - Service Center
Greenville, SC
989 Reviews of Fred Anderson Kia of Greenville - Service Center
Poor service They made me wait 4 hours and tried to sell me other services instead of fixing my problem and caused others instead. They damaged my headliner and di They made me wait 4 hours and tried to sell me other services instead of fixing my problem and caused others instead. They damaged my headliner and didn't tell me until I complained. They tried to charge me for work they didn't complete and then tried to balloon the price on me. More
Had a issue with the smart keys & Jason resolved it AWESOME I was in trouble as none of the smart keys would start the car. I called in on Mon. am then drove down to the dealership. I explained the issue to Jas I was in trouble as none of the smart keys would start the car. I called in on Mon. am then drove down to the dealership. I explained the issue to Jason & him & the service team fixed the issue. I am a believer in Jason & the GREAT service team going forward. More
Screw up was fixed but jimmy So yet again Kia of Greenville screwed me over (I made an appt that conveniently didn’t get put in) and almost cemented my hatred for the place. To be So yet again Kia of Greenville screwed me over (I made an appt that conveniently didn’t get put in) and almost cemented my hatred for the place. To be honest if I didn’t have these coupons I’d never ever go back even if my life depended on it... but I do so I have to. Yesterday, thanks to super kind and helpful Jimmy, I was in and out in less than half an hour even though they were clearly overwhelmed. He went out of his way to find a master mechanic to get me out of there. He is an asset to this business bc the managers and employees that work there are horrible. Give jimmy a raise ASAP More
Service was great! Service was great and speedy. James Keith kept me up-to-date on what needed to be done and if I should wait or not to have it done. The experience was Service was great and speedy. James Keith kept me up-to-date on what needed to be done and if I should wait or not to have it done. The experience was good with no problems and my car is better now than it was when I brought it in! More
So efficiently run!! I made an appointment to bring my car in for service I scheduled the appt with Chris Hall I arrived for my appt and was greeted immediately for m I made an appointment to bring my car in for service I scheduled the appt with Chris Hall I arrived for my appt and was greeted immediately for my scheduled appt. my car was assessed for the issue and I was called promptly to discuss. The issue was covered under my extended warranty and he also informed me that they would be taking care of a recall issue as well. They told me how long the repair would take and they kept to the time frame! Everyone was professional and friendly and they answered all my questions in a timely manner ! They all work well together to make sure the customer is treated well from start to finish! More
Oil change Wonderful service. Clean waiting room and clean restroom. Staff very friendly ask if I needed anything while I was waiting on the oil to be changed in Wonderful service. Clean waiting room and clean restroom. Staff very friendly ask if I needed anything while I was waiting on the oil to be changed in my 2019 KIA Stinger. More
Didn’t complete service when scheduled Took my Kia in to have oil and filter changed and tires rotated and the tires were not done. Now I have to take time off from work and drive an hour t Took my Kia in to have oil and filter changed and tires rotated and the tires were not done. Now I have to take time off from work and drive an hour to have the tires done. Very upsetting More
Overall good The only thing I would say is no one called when my vehicle was finished and received a call 30 minutes prior to closing. And I am having problems get The only thing I would say is no one called when my vehicle was finished and received a call 30 minutes prior to closing. And I am having problems getting my fuel mileage reimbursement completed if you could please remedy that. Thanks More
Always a good experience! They are amazing there! I’ve been taking my car there for a few years, and they are always the best! Jason is a great guy and very helpful. They are amazing there! I’ve been taking my car there for a few years, and they are always the best! Jason is a great guy and very helpful. More
Service Department This is my second experience with the service center and they are always friendly and prompt! Even when I had trouble with the actual dealership, the This is my second experience with the service center and they are always friendly and prompt! Even when I had trouble with the actual dealership, the service center has always been helpful. More