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Fred Anderson Kia of Greenville - Service Center
Greenville, SC
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Fred Anderson Kia of Greenville - Service Center
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October 18, 2019
Low tire I went to my local Kia dealer because I had a low tire warning. They took care of everything at no charge I was in and out in time. I didn’t even buy I went to my local Kia dealer because I had a low tire warning. They took care of everything at no charge I was in and out in time. I didn’t even buy my tires there More
by DENNISSANTIAGO
Verified CustomerEmployees Worked With
October 18, 2019
Very Proffesional and courteous staff. I had to bring my Kia Rio in for service. The staff was so helpful and courteous. They took me to work and came to get me when it was finished. I depe I had to bring my Kia Rio in for service. The staff was so helpful and courteous. They took me to work and came to get me when it was finished. I depend on my car, and I know I can depend on KIA of Greenville More
by SPIKEJDM
October 18, 2019
Service Friendly, knowledgeable employees in the service department. Although it took longer then we were told, everything was done in a timely fashion. Will Friendly, knowledgeable employees in the service department. Although it took longer then we were told, everything was done in a timely fashion. Will return for future service. More
by GRIF1911
Employees Worked With
Jason Worley
October 18, 2019
Extended warranty When I called and told the parts department guy what I needed (after speaking to 3 people to find one who could help) I was told that the part would i When I called and told the parts department guy what I needed (after speaking to 3 people to find one who could help) I was told that the part would installed at no charge due to the 10 year/100,000 mile, “bumper to bumper warranty” we purchased when we purchased the car. When we went to our appointment, we were told that there was a $100.00 deductible. Not happy, but maybe I had forgotten about that deductible. Then we were told we would have to pay the entire $135.00 because our warranty didn’t include “trim”. My wife is a lot less excitable than me and didn’t want me to make a scene, so I expressed my displeasure to the service guy who helped us, who actually was a great guy, and we paid and left. Because I was crazy enough to buy the warranty, I will continue to try to use it, but the next time, unless I’m told in advance, there will not be any money paid by me. This does not say anything about the 2 separate times that a screw was found in the sidewall of a tire when the car was being turned over to me. Twice!? More
by Gary
Employees Worked With
October 18, 2019
Great service Jimmy was awesome. I was in and out yin less than an hour and he didn’t try to sell me a new expensive part, he was able to fix my old part!!!! Thank Jimmy was awesome. I was in and out yin less than an hour and he didn’t try to sell me a new expensive part, he was able to fix my old part!!!! Thank you!!!!! More
by MICHELECOLEBANK
Employees Worked With
October 17, 2019
Always Great Consistent, quick, and easy. It’s why I go here every time. Chris was great as always. I’ll be back and I’m happy to tell my friends about my experien Consistent, quick, and easy. It’s why I go here every time. Chris was great as always. I’ll be back and I’m happy to tell my friends about my experience. More
by JCHADWE3
Employees Worked With
October 17, 2019
Excellent customer service Had a recall a coupon for alignment and some minor filters swapped out. Great experience as always and my tech rep Jason Melton is a prime example o Had a recall a coupon for alignment and some minor filters swapped out. Great experience as always and my tech rep Jason Melton is a prime example of why I bought a Kia! More
by WFIS16
Employees Worked With
Jason Melton
October 16, 2019
Waiting for parts. Problem still isn't fixed. Waiting for parts. Problem still isn't fixed. We have a 2015 Sedona that has had problems with both sliding doors not closing all the way. Hope this Waiting for parts. Problem still isn't fixed. We have a 2015 Sedona that has had problems with both sliding doors not closing all the way. Hope this finally fixes it. We're new to the area. First time to use this dealership's service. Chris has been knowledgeable and makes one feel like he really wants to help. More
by CLESFAMILY
Employees Worked With
October 16, 2019
Great customer service Excellent customer service, knowledgeable, great work. As soon as I got there for my appointment, I was serviced right away and out of there on time. Excellent customer service, knowledgeable, great work. As soon as I got there for my appointment, I was serviced right away and out of there on time. More
by Jl_wright86
Employees Worked With
Jason Melton
October 16, 2019
Good experience, though they were really busy. Had to wait about 15 minutes to get checked in, though several people greeted me. Once checked in, service was excellent. In their defense, they were Had to wait about 15 minutes to get checked in, though several people greeted me. Once checked in, service was excellent. In their defense, they were really busy More
by MOMSLOSTX3
Employees Worked With
