Fred Anderson Kia of Greenville - Service Center

Engine light came on 2015 Kia Sorento, car only has 57400 miles. Was bot new at Kia on motor mile. Had to use AAA and have car towed from Sumter SC to Kia on motor mile on last Friday. Chris Hall is my Ser miles. Was bot new at Kia on motor mile. Had to use AAA and have car towed from Sumter SC to Kia on motor mile on last Friday. Chris Hall is my Service Tech, always very helpful, very considerate of my anxiety over my car. More

Great response to request due to family emergency Chris Hall, our always helpful service advisor, was able to accommodate a first thing next day service that was due, including new tires (which I beli Chris Hall, our always helpful service advisor, was able to accommodate a first thing next day service that was due, including new tires (which I believe Anita in parts was able to help Chris with), when I called needing help because I had to have my car for a long trip to be with a severely ill parent. I was able to work with Chris and Ray Geller, our great service tech, to complete all related work and be roadworthy in short order. Thanks! More

Warranty not honored Due to a certain employee being absent, the dealership was unable to honor my tire warranty so I had to pay for a new tire. Due to a certain employee being absent, the dealership was unable to honor my tire warranty so I had to pay for a new tire. More

I called in for an oil change and Chris took great care of me! He called and told me the car was ready, and walked me to my just-washed car! I’ll definitely be back. of me! He called and told me the car was ready, and walked me to my just-washed car! I’ll definitely be back. More

Excellent service Timely and courteous service. They checked me in and went over the service to be performed. Then asked if I would like a free car wash; I said yes to Timely and courteous service. They checked me in and went over the service to be performed. Then asked if I would like a free car wash; I said yes to that! Carl drove me to my work and picked me up when the work was completed. Awesome team and excellent service. More

I needed to take our Kia Optima in to have the antenna replaced. April set up the appointment and was there to greet me and get the needed information. She offered a nice place to wait and offered refresh replaced. April set up the appointment and was there to greet me and get the needed information. She offered a nice place to wait and offered refreshments. But, we decided to leave the car and return in the afternoon. She made me feel like she really cared! Great job, April! There was another gentlemen in the area where you drive the car in, that was very friendly. Diane More

Friendly, fast and courteous My car was taken in right away for an oil change. I also received a free wash and test drove a few cars while I waited. There were no problems at al My car was taken in right away for an oil change. I also received a free wash and test drove a few cars while I waited. There were no problems at all with the service. However, I didn't realize that the price for the oil change and service had increased. More

Always Stellar Service I've been taking my Kia to Kia of Greenville for a few years, now, and I'm always impressed with the level of attention and care that is given to me a I've been taking my Kia to Kia of Greenville for a few years, now, and I'm always impressed with the level of attention and care that is given to me and my vehicle. I primarily work with Chris Hall (advisor), and he consistently explains the services completed and needed. He is patient, thorough, and straight with me. On a side note, after a recent oil change/tire rotation appt, my car was returned to me in sparkling condition - even the floor mats were vacuumed! My day was made! Thank you! More

Our first service on new Sorento purchased in December. Very courteous and efficient. Took only a bit longer than we were told, no problems as the service dept appeared to be very busy. Very courteous and efficient. Took only a bit longer than we were told, no problems as the service dept appeared to be very busy. More

Overall Really good. I had the fuel injector service and oil change done. Car runs smooth and great! Will continue to take my car here. A little reserved on how thorough a diagnosis was done on an issu oil change done. Car runs smooth and great! Will continue to take my car here. A little reserved on how thorough a diagnosis was done on an issue I didnt get fixed yet. More