Fred Anderson Kia of Greenville - Service Center

In for Soul recall. No problem getting a appointment. The service was performed timely. Very satisfied. service was performed timely. Very satisfied. More

They were honest. Got us a great deal. And took care of us with service. We will be back us with service. We will be back More

It was a nice establishment . The people were speedy and welcoming. The service was done in time I was told it would. welcoming. The service was done in time I was told it would. More

Jordan was very thorough and did a great job with the general maintenance on my Sorento! general maintenance on my Sorento! More

Poor business practice. 11/16/21 Unfortunately I must bring problems to light regarding the mechanical service that failed me as a consumer. When I had my car serviced and had the valve cover gaskets rep bring problems to light regarding the mechanical service that failed me as a consumer. When I had my car serviced and had the valve cover gaskets replaced. Oil was leaking into my alternator. Greenville KIA only changed one gasket. After driving I began to have the same problems where my car was cutting out with no explanation. Occasionally I could get started and keep going to get home. It broke down in the middle of the road and I had it towed to Greer KIA. It is there when it was explained to me. Your alternator and car will continue to break down until you have Greenville fix what they did not do properly. The Greer mechanic sent me pictures of the old oil leaks and the new leaks once again on the alternator. He explained that when you change gaskets and lift the engine you change all gaskets. The valve cover gasket was not the source of the problem. It is a timing gasket that is leaking oil dripping into the alternator. This can cause the car to ignite into flames. 7/10/21 The Greer mechanic replaced the alternator and I already replaced the battery AGAIN. The mechanic told me that the car will break down until Greenville fixes it. I honestly don't know why Greer couldn't fix it right. He said that its a 17 hour job which is why once you have the engine up you change all gaskets. My car has been sitting since September. HERE'S WHERE IT GETS RIDICILOUS. I have made over 10 calls to KIA of Greenville. (Go ahead and call KIA & ask for @Dennishenry) I have asked for @Dennis Henry I get the EXACT same response. He's in a meeting. I've had others call in and they here the same. "He's in a meeting". My daughter took me to see Dennis Henry and he had left for the day. "Rick: offers his assistance on Saturday October 30, 2021. I go over the information with him and he states the mechanic is no longer working there. He promised he would get with @Dennishenry and call me on Monday. I waited until Wednesday & called him back. Rick too has disappeared. It gets better. I called the owner of several dealerships including Greer & Greenville KIA's @Bobhogan and he says he will call me back. He never called me back. Now I've moved on with SC Automotive Dealers Association. Even if these business professionals wanted to decline any service to me at least they'd still have their integrity. Shame on you guys. I'm sure you've heard of the cancel culture. This is why people protest, this is why people what expose others, businesses. Poor business practices will ruin a good thing. Dennis Henry, Bob Hogan and Rick. I have no problem providing positive support to people that do well at their job. More

I highly recommend Kia of Greenville. The service department was excellent. Everything was explained thoroughly. department was excellent. Everything was explained thoroughly. More

I received outstanding service. The staff was friendly and helpful. They completed service on my Kia quickly. and helpful. They completed service on my Kia quickly. More

The service was great! Mr. Jimmy Keith was very professional, friendly and courteous! The waiting area was very neat and cozy. professional, friendly and courteous! The waiting area was very neat and cozy. More

It was so easy to book the appointment online. I was greeted the second I arrived. Fast friendly service. I recommended Kia to all my friends and family for good cars and great service. greeted the second I arrived. Fast friendly service. I recommended Kia to all my friends and family for good cars and great service. More

Service was a lot quicker than I anticipated. The Customer Service rep Jordan is spectacular & expeditious! Customer Service rep Jordan is spectacular & expeditious! More