Fred Anderson Kia of Greenville

The best They help there customers with all the needs and give them time and breakfast they go out of there way and out on the line to see you happy They help there customers with all the needs and give them time and breakfast they go out of there way and out on the line to see you happy More

Most excellent service. I was very satisfied with the service experience Chris Hall answered all my questions. I got my car when promised. Would recommend Kia of greet to m I was very satisfied with the service experience Chris Hall answered all my questions. I got my car when promised. Would recommend Kia of greet to my friends More

Fix to driver's door handle The cover to the emergency key entry had fallen off. They ordered new part and called me when part arrived to arrange appointment. Check in time too The cover to the emergency key entry had fallen off. They ordered new part and called me when part arrived to arrange appointment. Check in time took a few minutes, but service was good and Mr. Carroll provided a good explanation of work completed. More

great Everyone was friendly and helpful. Service was faster than expected and extremely well done. Waiting was comfortable and coffee was hot and fresh. I'l Everyone was friendly and helpful. Service was faster than expected and extremely well done. Waiting was comfortable and coffee was hot and fresh. I'll be having all my auto service needs taken care of here. More

very nice visit for oil and filter change and computer updat This place is in excellent hands like doing business with them, nothing needs to be added or changed. If your asking what needs to be changed I just w This place is in excellent hands like doing business with them, nothing needs to be added or changed. If your asking what needs to be changed I just wrote it above. More

Oil change The man I dealt with was honest about the time it would take. He was clear but not pushy. I waited 1 1/2 hrs for my car and enjoyed a nice cup of tea. The man I dealt with was honest about the time it would take. He was clear but not pushy. I waited 1 1/2 hrs for my car and enjoyed a nice cup of tea. I would have like to see something other then football but I am sure many people enjoyed seeing football. It appears that I have to write more so I can be allowed to submit my review, this box will not change until I do. More

Engine Service Due to Recalls I decided to take my Kia Optima to the service department after receiving multiple recall notices in the mail. I was told that they'd have to order a I decided to take my Kia Optima to the service department after receiving multiple recall notices in the mail. I was told that they'd have to order a part for one of the recalls, so I scheduled an appointment 7 days ahead. In my mind, it was plenty of time for them to order the part and have it ready for my appointment. When I arrived for my appointment, I wasn't notified that the part hadn't been ordered/hadn't arrived. They didn't tell me until after the other services had been performed, when I came to pick up my car. I don't have time to take my car to the service department multiple times and I was told that I'd be able to get all of the recalls addressed within one trip. Now I have to schedule another appointment for the remaining recall which is inconvenient and also has me wondering if they'll even have the part on the day of service, forcing me to make another appointment. Makes me wonder if I should just try another place instead. But with all of that aside, regardless of the fact that I wasn't notified about the part (a phone call the day before would've been nice)... Katie, Jared and Jimmy gave excellent customer service, which is why I'm leaving the 5 star rating for customer service. There was one other thing that was a little irritating... they gave me a print-out of what my answers should be for the Kia survey... a little insulting lol I guess they feel they need to coach their customers on how they'd like you to answer the survey in order to keep a good rating. More

Efficient, customer friendly Brought my car in for a campaign update and had the oil changed while there. They did their full inspection and recommended a few items that could be Brought my car in for a campaign update and had the oil changed while there. They did their full inspection and recommended a few items that could be done, but no pressure to have it done while it was there. The scheduling and appointment reminders were helpful and efficient.. More

Went in for a recall. This Kia service center is great. They always provide the best customer service. Katie was very nice and knowledgeable on everything. By far the best This Kia service center is great. They always provide the best customer service. Katie was very nice and knowledgeable on everything. By far the best dealership, and I will continue to get any future cars here. They even had the car deliverd to me at home. More

Customer friendly Mom brought her car in for an oil change last week. Everyone was friendly and even though it was raining they still washed her car. Mom brought her car in for an oil change last week. Everyone was friendly and even though it was raining they still washed her car. More