Fred Anderson Kia
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Drove literally 8 hours just to work with Oscar and Mike. I am a pain in the butt to work with and they were the only dealership that was able to find the exact vehicle I wanted. They were upfront, transpare I am a pain in the butt to work with and they were the only dealership that was able to find the exact vehicle I wanted. They were upfront, transparent and extremely fairly priced. Only dealer on the east coast not trying to charge me an outrageous market adjustment. Never once did I feel presured or like I was in a typical dealership. I got a great rate, great price, great deal on my trade in and even a wonderful experience with the finance manager, Marcus. The whole process was actually enjoyable! I'm crazy and my wife and I get new vehicles every 2 years, they have earned my business for the future and I could not recommend them enough. The professionalism they show is something all dealers should learn from. More
Dealing with Ericson was fine. He was nice and accommodating. Also had a positive experience with Marcus and Seth. I have to say we were a little frustrated working with Oscar. I u He was nice and accommodating. Also had a positive experience with Marcus and Seth. I have to say we were a little frustrated working with Oscar. I understand that different people have a different understanding of how the car buying process is, but it appeared that he assumed we were novice buyers. The tone of the conversation seemingly changed when he found out my credit score and the amount of money we were putting down. A very off putting experience. But other than that and learning that the dealer was marking up on cars just because they can, we had a positive experience. More
Fair price. Ericson Loveless sales associate outstanding. Treated very well. Entire process was very smooth. Ericson Loveless sales associate outstanding. Treated very well. Entire process was very smooth. More
Wonderful service and attention. Dominic, Jermaine & Marcus were amazing! They made my experience at Kia the best! Dominic, Jermaine & Marcus were amazing! They made my experience at Kia the best! More
Mike Malone was our sales representative and Seth was our finance guy. Both made sure we understood what we were getting and the process was easy. finance guy. Both made sure we understood what we were getting and the process was easy. More
Horrible experience today at this dealership, I would not recommend them to anyone looking to buy a new Kia. Came in to look at a new Kia K5 GT only to find out they have a $5,000 “market adjustment” additio recommend them to anyone looking to buy a new Kia. Came in to look at a new Kia K5 GT only to find out they have a $5,000 “market adjustment” addition on all vehicles which isn’t listed on the website. Complete waste of time, the sales person was very rude and unprofessional. I left the dealership and went over to Hendrick Kia in Cary and got the same exact vehicle for $6,000 less than what Fred Anderson was wanting to charge me. $6000 LESS! If anyone is paying $5,000 over sticker for a “market adjustment” shop around before buying. Hendrick’s sales people were friendly, welcoming, and wanted to help the customer get the car they wanted while not ripping their head off and putting them upside down in a loan immediately after purchasing. After a few hours of wasted time today I have a brand new Kia K5 GT sitting in the driveway and it feels good knowing I didn’t pay $5,000 over sticker for an adjustment. Fred Anderson should be ashamed taking advantage of people like that. I’ve purchased 2 new vehicles from the Toyota dealership and never experienced this. Needless to say I will never purchase another vehicle from Fred Anderson as long as I am driving. More
Everyone was kind and attentive. Very helpful. The facility was clean and organized. Everything was explained well. Very helpful. The facility was clean and organized. Everything was explained well. More