Fred Anderson Kia

I would recommend this dealership without hesitation. I received the best excellent customer service throughout the entire purchase of my 2014 vehicle, from the moment I walked through the door until I dro received the best excellent customer service throughout the entire purchase of my 2014 vehicle, from the moment I walked through the door until I drove off the lot in my new car, and was pleasantly surprised to receive a couple of follow-up calls. The paperwork was processed expeditiously and I received my license plate in exactly one week. I felt as if this dealership cared about me as an individual and not just as a person to meet their sales quota. More

While the idea of buying a new car is thrilling for me, the process of interacting with the dealership often dampens the experience. Tim Fleming with Fred Anderson Kia of Raleigh, made my experience one o the process of interacting with the dealership often dampens the experience. Tim Fleming with Fred Anderson Kia of Raleigh, made my experience one of the most pleasant I've had over the years. Initially I chatted online with a Fred Anderson Kia representive to obtain specific information about my purchasing options. My questions had to be referred to a sales person. Tim responded via email and answered all my questions. I explained that I would be ready to purchase a car in a couple of weeks and requested not to be contacted until that time. I took the "don't call me, I'll call you" approach. Tim honored my request and when I contacted him to get started on the process, he promptly responded to my emails, and within a couple of days, worked out a deal which included sticking to the price I was initially quoted, and getting a good price for the car I needed to trade. Tim made my purchase virtually stress free and best of all, the total process from start to finish over a three or four day period only took about 3.5 hours!! Tim was even a babysitter for my grandson during the final closing process! My grandson had such a good experience that he asked if we could go back to visit the "car man." I really appreciate Tim's professionalism and attention to detail. He is an asset to the Fred Anderson Kia family. Calandra E. More

I am very pleased with the service I received at Fred Anderson Kia. I started with an internet request, and received a very prompt response from Megan Barry. She then helped me with vehicle selection to Anderson Kia. I started with an internet request, and received a very prompt response from Megan Barry. She then helped me with vehicle selection to complete the lease of my new Kia. The paperwork process was very quick and easy. Megan was very professional and provided excellent customer service. I would highly recommend this dealership for any car purchase. More

Megan was excellent, did everything I asked and she was extremely knowledgeable about my NEW 2014 Sorento and The dealership. I highly recommend Megan if you want a low pressure quality individual to help extremely knowledgeable about my NEW 2014 Sorento and The dealership. I highly recommend Megan if you want a low pressure quality individual to help you with your purchase. More

FIRST BRAND NEW CAR, BEST EXPERIENCE EVER!! BEST CUSTOMER SERVICE AS FAR DEALERSHIP CONCERN, FAST, EASY, AND THE BEST PRICE AND WARRANTY !! I WILL RECOMMEND IT SERVICE AS FAR DEALERSHIP CONCERN, FAST, EASY, AND THE BEST PRICE AND WARRANTY !! I WILL RECOMMEND IT More

We had never visited a Anderson Auto group location. Our initial visit on 04/06/13 was very good. Over the days after, we were actually thinking to buy two vehicles after talking with two nice & professiona initial visit on 04/06/13 was very good. Over the days after, we were actually thinking to buy two vehicles after talking with two nice & professional people on staff. The return on 04/08/13 was horrible. I will not id names, or exact specifics; they were emailed to the group's GM (Mr. Carroll). There was a disagreement with vehicle pricing, but that was not the final deal breaker. A new element of unprofessional-ism was introduced towards staff and customers, that was not involved on our initial visit. It was completely unacceptable and we decided to never visit a Anderson dealership again. If one does decide to go to this location, see sales & leasing spec. Lee McKoy. He worked very hard to keep things glued together and help us. More

Was a pleasure buying our new Optima Hybrd. Lee was so nice to work with. He says hello when I am in for service. Service department is great also. nice to work with. He says hello when I am in for service. Service department is great also. More

Fred Anderson Kia has been our favorite dealership for the past several years. We have purchased one used Sportage and a new Soul and Sportage. Service has been tremendous and always accommodating. Will the past several years. We have purchased one used Sportage and a new Soul and Sportage. Service has been tremendous and always accommodating. Will continue to purchase vehicles at this dealership and recommend it to anyone looking for a GREAT experience. More

Hands down the best car buying experience out there! They offer a no pressure sales approach, which I loved from the moment I walked in the first time. I've bought not one, but 2 vehicles from this dealershi offer a no pressure sales approach, which I loved from the moment I walked in the first time. I've bought not one, but 2 vehicles from this dealership and that speaks volumes in itself. Derek had the car I wanted there the next day after we first spoke, and I basically walked out papers signed and keys in hand in less than 24 hrs. There's plenty to choose from on the lot, but I am picky and Derek made it happen flawlessly and expeditiously! Derek was very knowledgeable of the vehicles and what would best fit my lifestyle and what I wanted to get out of the car. If you are in the market for a new Kia of any make, Fred Anderson Kia is the place to go! More

I filled out an application online before picking up my daughter for school, within 15 minutes I got a call from them. Within an hours time they asking me what time can you come in today. I was so suprise daughter for school, within 15 minutes I got a call from them. Within an hours time they asking me what time can you come in today. I was so suprised. At first I thought it was a joke. I even asked,"Did I get approved for financing" and Audrey was upfront with me and said, "Look if we can get you approved or not we are not going to waste your time" When I got to the Kia dealership she already had found the car I wanted and the color. By the morning of the next day I had signed my paperwork and was driving off the lot with a 2013 Kia Soul. Wow..... More