Fred Anderson Kia

Fred Anderson Kida Amazing service. Every person I came in contact with was willing to make it the best experience possible. I did not feel pressured to make any decisio Amazing service. Every person I came in contact with was willing to make it the best experience possible. I did not feel pressured to make any decisions on the spot and that they had my best interest at heart. More

Kia Optima I had been looking to purchase a used car for about two weeks. After visiting numerous dealerships I ended up a Fred Anderson Kia of Raleigh. Never ow I had been looking to purchase a used car for about two weeks. After visiting numerous dealerships I ended up a Fred Anderson Kia of Raleigh. Never owned anything other than a Honda. However, the Kia Optima caught my attention. As I pulled up to the dealership I was immediately greeted by Tabitha. I told her that I was just looking and comparing prices. She began to ask questions about what type of car I was looking for and what was my price range. She proceeded to show me some of the Kia Optima they had on the lot, however, none where in my price range. But that didn't stop Tabitha. She said I'm pretty sure we can get you the car you want in your price range. We went inside and she did her research online to see if there was anything I may be interested in we found nothing. Still didn't stop Tabitha. She gave me her business card and took my email address and phone number and said she would call me once she found a car for me. We spoke on that following Monday Tabitha said I have a car on the lot that we can put you in within your price range. Tuesday afternoon I drove away in a 2011 Kia Optima. It was a great experience working with Fred Anderson Kia. Aretha More

Great car buying experience. The car buying experience is not one of my favorite things in life but Tabitha was great.....helpful, patient yet persistent in a positive way. She's The car buying experience is not one of my favorite things in life but Tabitha was great.....helpful, patient yet persistent in a positive way. She's been very good with my after purchase calls too. I look forward to saying positive things about the service and support after the sale. More

It seems that once the papers are signed and the car is purchased the lack of communication with the customer goes out the window. I bought my car almost two years ago along with three extended warranties. purchased the lack of communication with the customer goes out the window. I bought my car almost two years ago along with three extended warranties. I went last week for my oil change and to have them look at one of my tries. There was a nail in it and with the warranty I thought I had it would be covered. I just found out that this was not the case the road side hazard was not approve and I would now have to come out of pocket for the tire. When I asked why I was never informed of this the answer was the person that was handling my financing for the car was no longer with the company. How convenient for them. Very poor customer relations if you ask me More

Very good buying experience. Purchased 2014 KIA soul ! And traded my 2013 soul +. They gave me a phenomenal price and great finance rate. They really worked to get my payment as low as possible . Highly And traded my 2013 soul +. They gave me a phenomenal price and great finance rate. They really worked to get my payment as low as possible . Highly recommend ! More

I did my research on Fred Anderson Kia dealership online I did my research on Fred Anderson Kia dealership online and I immediately noticed how happy pervious customers were with their purchase and their ex I did my research on Fred Anderson Kia dealership online and I immediately noticed how happy pervious customers were with their purchase and their experience. I didn't see a single negative review. I knew from that alone I wanted to purchase my car from Fred Anderson Kia. I already knew the year and model of the car I wanted 2014 Kia Forte LX. Once again I did my research online. I had such high expectations for customer service and my purchase when I finally went to the dealership but unfortunately, I was wrong. Hootan was the first sales consultant that I worked with. I told him what kind of car I wanted (2014 Kia Forte color: black). As we got further along in the purchasing process Hootan began to start trying to sell me other cars that I had absolutely no interest in. I would ask him a simple question and get three different complicated answers in one sentence. Hootan Nour has extremely poor customer service. At one point, Hootan even expressed that he was frustrated with me. I could only assume it was because I didn't agree with everything he said and I immediately asked for another sales consultant. I would never recommend him to anyone. I work in sales as well and I would never tell a customer that he/she is frustrating me. I literally wanted to walk out and go to another dealership altogether. I'm so happy that I didn't though because another sales associate named Tabitha Wright helped me and did an excellent job. She listened to me and got me the car that I wanted (2014 Kia Forte color: black). I quickly noticed that it became a team effort to make sure that I was happy before I left. An associate namedLee Mckoy made me smile and did an excellent job in turning the situation into a better one for me. I do hope any other customer that works with Hootan will not experience what I did. Overall Fred Anderson Kia is an excellent dealership though I would still recommend this dealership to my friends and family. I do, however, strongly recommend that management keeps a closer eye on the sales experience of the customers More

This was my first time purchasing a car on my own. Tabitha and Braden made it extremely easy and painless! They were very helpful and answered any questions I had. I will definitely be coming back f Tabitha and Braden made it extremely easy and painless! They were very helpful and answered any questions I had. I will definitely be coming back for my next car in a few years! More

Our experience was very good and well worth our drive. We drove about 1 and a half hours to get to the dealership after first speaking on the phone in reference to vehicle which we saw online. The associates drove about 1 and a half hours to get to the dealership after first speaking on the phone in reference to vehicle which we saw online. The associates were some of the nicest we have ever had the pleasure of dealing with. More

Joey O" is all that I can say! I guess the "O" stands for OUTSTANDING! I purchased a 2014 Kia Sorento on yesterday and he was super cool and laid-back. He took the time to explain the vehicl "O" stands for OUTSTANDING! I purchased a 2014 Kia Sorento on yesterday and he was super cool and laid-back. He took the time to explain the vehicle functions and programs. He let me test drive the actual color that I wanted. He was very personable, pleasant and professional to work with. I did not feel pressured at all. He gave me time to think about what I wanted to do. The finance person was great too (Troy). Joey went the extra miles to fill up the vehicle for me as if that was not enough, he even proceeded to program my radio stations and blue tooth as well. If you are looking for non-pushy salesman with a honest sense of ability, go to Fred Anderson Kia and Ask for "Joey O"!!!!!! More

I found a used 2009 Toyota Corolla on Fred Anderson Kia's website and made the trip from Charleston, SC to Raleigh, NC. Tabitha, the sales rep I spoke with on the phone was cordial and did everything Kia's website and made the trip from Charleston, SC to Raleigh, NC. Tabitha, the sales rep I spoke with on the phone was cordial and did everything she promised, including returning phone calls at the promised time. She was not pushy. We also interacted with Tony, the manager, and found we had a common background. He also worked with us on a price we could afford. The whole experience was trouble-free and enjoyable from the beginning to the end. I would recommend this dealership to anyone. More