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Fred Anderson Kia

Raleigh, NC

4.4
732 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible. Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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9209 Glenwood Avenue

Raleigh, NC

27617

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Showing 732 reviews

June 05, 2015

Worst car buying experience ever My wife’s car broke down on Monday, 01Jun2015 and it was not worth it to fix the transmission problem. So we went to look for a used car. We found one More

by JayL147
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer, Greg, Alex
Jun 19, 2015 -

Fred Anderson Kia responded

Fred Anderson Kia is committed to providing high quality customer service in both the sales & service departments. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and we would like the opportunity to work with you to resolve any issues with your experience at our dealership. Please contact me directly at your convenience to discuss the details of your experience further. I look forward to hearing from you soon. Sincerely, Jeff Simmons General Manager (919) 785-4511 jsimmons@anderson-auto.com

June 03, 2015

Professional, knowledgeable, courteous at Fred Anderson I worked with Daniel Rangel at Fred Anderson Kia in Raleigh. Daniel Rangel showed me the K900, accompanied me on three test drives and did an outstan More

by rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rangel
Jun 04, 2015 -

Fred Anderson Kia responded

Rich, thanks for this nice review! Daniel truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Thank you for your recommendation as well. Feel free to come back and visit if you have any further needs. Best regards, Jeff Simmons

May 09, 2015

Professional and courteous, all this from just a phone call! Amanda Deal contacted me after I did a car search through True car.com. I was very impressed with her very courteous approach to explaining the servic More

by bluesman7408
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Deal
May 09, 2015 -

Fred Anderson Kia responded

Thank you so much for your business and your kind words. We try hard to create a unique buying experience and I'm so glad to hear that Amanda was able to succeed in doing so. We look forward to taking care of you as you service your car over the following years, so don't hesitate to contact me if I can ever be of assistance. Like us on Facebook and share your experience on Google if time permits. So glad to have you as part of the Fred Anderson Kia Family! Best Regards, Jeff Simmons General Manager

April 02, 2015

Best Possible Car Buying Experience Lee McKoy did exactly what I asked him to and put me in the exact brand new vehicle I wanted. I couldn't have gone better. I consulted many dealers an More

by ChrisCalloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Deal
Apr 02, 2015 -

Fred Anderson Kia responded

Thank you so very much for your strong vote of confidence. Our #1 goal at Fred Anderson Kia of Raleigh is customer satisfaction, so I'm so glad to hear that Lee was able to deliver!!! We hope you thoroughly enjoy your new KIA for many years to come and are so very glad you chose us for your automobile needs. Let me know if there's ever anything we can do to help in the future! Best Regards, Jeff Simmons General Manager

March 25, 2015

best car buying experience ever This was a great experience, I have had bad carbuying experiences. Amanda and Andrew where great. She was patient and helpful even though I could get More

by doubt2
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andrew kraft, Amanda Deal
Mar 25, 2015 -

Fred Anderson Kia responded

Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal at Fred Anderson Kia of Raleigh is to build lasting relationships with our customers. I'm so glad Amanda and Andrew were able to get you the car you wanted and give you the service you deserved!!! We hope you thoroughly enjoy your new KIA Optima for many years to come and are so very glad you chose us for your automobile needs. Let me know if there's ever anything we can do to help in the future! Best Regards, Jeff Simmons General Manager

March 15, 2015

Want Dishonesty, Treated like !!!! This is the worst dealer I have every done business with. I called them on a used car and was told there was one that fit my needs so I cancelled my p More

by Not Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Amanda Deal
Jun 06, 2015 -

Fred Anderson Kia responded

Mrs. Franco, I appreciate your taking the time today to discuss your previous visit and hope I have been able to restore your faith in us. Please accept my humble apology and feel free to contact me at any time if you feel I can be of assistance. I look forward to hearing from you again later this year. Have a great rest of the week and a wonderful weekend! Sincerely, Jeff Simmons General Manager jsimmons@anderson-auto.com

January 26, 2015

Attempted Bait and Switch Scam Our experience was an absolute nightmare. Highlights: Brant, Daniel Rangel, and Tony Woods attempted to pull a bait and switch scam on us after lettin More

by Liane W.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brant, Daniel Rangel
Feb 09, 2015 -

Fred Anderson Kia responded

Anytime that a customer comes to our store and leaves feeling that they have had an unpleasant experience, we are truly sorry. I can personally assure you that we absolutely never instruct our staff to "bait and switch" any of our guests, nor do we condone the practice at all. If you would like to discuss this situation in more detail, please give us a call at your earliest convenience so that we may move forward in a positive direction. Sincerely, Jeff Simmons jsimmons@anderson-auto.com | 919-785-4511

January 07, 2015

Tabitha Wright My experience at Kia Dealership was amazing! I worked with Mrs. Tabitha Wright and she was super sweet and kind and have an extreme amount of patience More

by Jasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright
Jan 07, 2015 -

Fred Anderson Kia responded

Thank you so much for your business and such wonderful words about our dealership. I have to agree completely with you about Tabitha. She does an excellent job and really connects with her customers. I know she enjoyed spending time with you guys and we are all happy to have you as part of the Fred Anderson Kia Family. Please don't hesitate to contact me if I can ever be of assistance. Best Regards, Jeff Simmons General Manager

November 26, 2014

Great Purchase Experience What a wonderfully easy place to do business! Tabitha was a joy to work with, and everyone from test drive to finance is very friendly and helpful. Gr More

by JDaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright, Carole Henderson
Nov 28, 2014 -

Fred Anderson Kia responded

Thank you for writing about your visit with us! It's delightful to know that our team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and business. We look very forward to seeing you again in the future! Be sure to check our Facebook and Twitter pages. Sincerely, Jeff Simmons

November 01, 2014

Excellent Customer Service We were at another Kia Dealership a few days prior and we were interested in finding another dealership closer to our home. We found Fred Anderson Ki More

by George61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright
Nov 03, 2014 -

Fred Anderson Kia responded

Thank you for taking the time to write about your experience with us. At Fred Anderson Kia, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that you enjoyed your time at our dealership. We will definitely share your comments with the rest of our team. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Jeff Simmons

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