Fred Anderson Kia

Want Dishonesty, Treated like !!!! This is the worst dealer I have every done business with. I called them on a used car and was told there was one that fit my needs so I cancelled my p This is the worst dealer I have every done business with. I called them on a used car and was told there was one that fit my needs so I cancelled my previous appointment and went to this dealership. On my arrival I was passed onto another salesperson. He sat me down and insisted on taking the information on my trade first I asked to see the used car to see if it is something I would even be interested in and he said he needed to take this information first. Then I was told he did not have that car, never did. He did not even try to replace this car with another one. I wanted to speak to the Sales Manager and was told he was to busy. I later called and got a hold of the Sales Manager and started to tell him the details and he informed me that he would look into it and call me back. He did not call back. THIS DEALERSHIP LIES TO PROSEPECTIVE BUYERS TO GET THEM IN THE DEALERSHIP. If they do this what else do they do. Think about it. More

Attempted Bait and Switch Scam Our experience was an absolute nightmare. Highlights: Brant, Daniel Rangel, and Tony Woods attempted to pull a bait and switch scam on us after lettin Our experience was an absolute nightmare. Highlights: Brant, Daniel Rangel, and Tony Woods attempted to pull a bait and switch scam on us after letting us drive 30 minutes to the dealership 3 times, pregnant and with a baby in tow. On Thursday, my husband and I were quoted a price match over the phone, so we drove the 30 minutes with our 11 month old to check out a 2011 Kia Sorento. We met with Daniel and Brant, saw the car, test drove it, and all seemed well. We negotiated a price despite their many attempts to upsell us cars that were much more expensive. We left saying we would think about since we wanted to discuss it over at home and give one last look at the financials based on the quote they gave us. They called the next day and we agreed on a price. Since I was working 12 hour shifts on Friday and Saturday, we weren't able to go back until Sunday. Daniel said that was no problem and that the car would be ready to pick up on Sunday. We said we would be there when they opened at noon. We made the drive again and once there, we were informed that the car was actually locked up in another building where it had been drying from the new paint they placed on the bumper and, sadly, no one had keys. However, if we wanted, we could buy the car, go home in a loaner vehicle, and they would have someone concierge our car when it was ready. We preferred to come back and complete all the exchanging/purchasing in person. They said that they would take the car to be detailed first thing Monday, so not to show up until about 1145 when it would be done. Monday rolls around and we get a voicemail from Daniel at 1031 saying he just dropped the car off at the detail shop and it would take between 2-3 hours to complete. We show up at about 1230 to get the car and are informed that the car had been sold by another dealer. Many apologies and attempts to sell us far more expensive cars ensued. However, the same Kia Sorento that was miraculously sold in the two hour timeframe that it was in the detail shop (amazing!), is still listed online for sale and listed with 10,000 less miles on the odometer- matching VIN and all. More

Tabitha Wright My experience at Kia Dealership was amazing! I worked with Mrs. Tabitha Wright and she was super sweet and kind and have an extreme amount of patience My experience at Kia Dealership was amazing! I worked with Mrs. Tabitha Wright and she was super sweet and kind and have an extreme amount of patience with my mom and I for it was my first time ever buying a car. She knew her stuff about the cars and if she didn't know something she would ask and get back with us promptly. She looked after me as if i was her 22 almost 23 year old daughter. Not only did my mom appreciate that because she got us a GREAT deal I appreciated it. I think If you are in the North Carolina area you should go to Mrs. Wright. She won't steer you wrong! That is for sure! Not to mention it was my birthday the day I purchased the car and she surprised me with flowers, and card and a gift card to starbucks! That was way more than what I could have asked for! More

Great Purchase Experience What a wonderfully easy place to do business! Tabitha was a joy to work with, and everyone from test drive to finance is very friendly and helpful. Gr What a wonderfully easy place to do business! Tabitha was a joy to work with, and everyone from test drive to finance is very friendly and helpful. Great team effort to find my perfect new car! More

Excellent Customer Service We were at another Kia Dealership a few days prior and we were interested in finding another dealership closer to our home. We found Fred Anderson Ki We were at another Kia Dealership a few days prior and we were interested in finding another dealership closer to our home. We found Fred Anderson Kia online and we were impressed with the offer of free oil changes and car washes for a good length of time! As we walked in, we realized the employees don't act as common sales people: 'make the deal and not care if the customer is satisfied'. Whether the sales person was ours or not, all make an effort to smile and say hello. Whether Tabitha, our salesperson is in or not, I believe adamantly, one of her co workers will take care of what needs to be addressed. Thanks Fred Anderson!! Great service and I'll recommend your dealership as often as I can! More

Fred Anderson Kia was great! I have far from stellar credit and Fred Anderson worked so hard to make. Y deal happen! All of the other salesmen congratulated me on my purchase and I have far from stellar credit and Fred Anderson worked so hard to make. Y deal happen! All of the other salesmen congratulated me on my purchase and took a moment to talk to me. I had gone to another dealer prior to Fred Anderson and it was a completely different car buying experience! I never write reviews, but was compelled to do so with this experience. I would highly recommend Fred Anderson! Especially Amanda and Allen, they were both fantastic!!! More

Wonderful Car Buying Experience.....second to NONE!! After 1 year of online reviews, driving to the dealership once a month on Sundays and customizing my car on Kia's website...I finally purchased my 201 After 1 year of online reviews, driving to the dealership once a month on Sundays and customizing my car on Kia's website...I finally purchased my 2015 Kia Optima SXL Turbo from Fred Anderson Kia. Richard Forcillo, Sales Professional and Reece Roberts, Sale Manager did everything possible to get me into my Kia Optima SXL. Both Richard and Reece epitomize the Golden Standard of what a TRUE car buying experience should be like. I told Richard what kind of car I wanted and for the first ten minutes he LISTENED to what my needs were (something you rarely find in a sales consultant). He took me out to the car lot and showed me my car. We grabbed the keys and went on a test drive. Richard explained the cars many features and ask more question pertaining to my what I expected of the car. After the test drive, I told Richard I needed time to think about my purchase. He simply gave me his card, wrote his mobile number on it and told me it was a pleasure meeting me and looked forward to doing business with me in the future. And he did exactly that, when I had a question, he called me back before close of business with a detailed answer....with no pressure at all!! When I returned two weeks later, quickly noticed that it became a team effort to make sure that I was happy with my purchase. Richard met me at the door asked if I was comfortable with my decision, paper work was processed, Reece worked on offering me the best financing options available and the rest and my new 2015 Kia Optima SXL is history. Overall Fred Anderson Kia is an excellent dealership and I would highly recommend this dealership to my friends and family. If you want to experience true attention to detail and the ultimate buying experience look no further. PS - I entered my Kia in a car show this pasted weekend and competed against nine other cars entering in the Foreign Car category. My Kia won First Place in it's car class!! More

Customer focused I can't say enough about the buying experience with Fred Anderson Kia. They were totally customer focused. They were willing to go the lowest in pri I can't say enough about the buying experience with Fred Anderson Kia. They were totally customer focused. They were willing to go the lowest in price than the other dealers (even though the car was actually on the lot of one of the competing dealers). They honored their word on what they said they'd do. No hard sell or pressure tactics. Well done Joey O and Reece! My wife bought from Fred Anderson Toyota and they were also good. Don't underestimate the free lifetime perks associated with the dealer, either. Well done. Also, I love the car (Kia Optima SX Turbo). Beautiful looking and driving car. Perfect blend appealing to both my enthusiast and practical sides. That thing can get up and go, and handles great. Very exciting to drive. You can get good gas mileage when I'm in the mood to drive that way. I'm so glad I kept my mind open to a relatively new player in the car market. More

Best car buying experience I've ever had! Buying a car is always stressful but when buying from Carl Baker at Fred Anderson Kia, the stress is kept to a minimum. I've never left a car dealers Buying a car is always stressful but when buying from Carl Baker at Fred Anderson Kia, the stress is kept to a minimum. I've never left a car dealership saying that I actually enjoyed the entire experience, until now. Carl is lighthearted and knowledgable of the inventory. He will go above and beyond to find the perfect car. I HIGHLY recommend Fred Anderson Kia to anyone looking for their best ever experience buying a car. More

Wonderful experience!! Just purchased my 2014 KIA Optima and loving it. Everyone at Fred Anderson Kia was very nice and extremely helpful. I went expecting to purchase a lat Just purchased my 2014 KIA Optima and loving it. Everyone at Fred Anderson Kia was very nice and extremely helpful. I went expecting to purchase a later model Optima but they were determined to put me in something new and together they made it happen. I've wanted this car for 2 years now and they certainly made it worth the wait!! More