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Fred Anderson Kia

Raleigh, NC

4.5
746 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire. If you are in the ...
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9209 Glenwood Avenue

Raleigh, NC

27617

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Showing 746 reviews

March 08, 2018

Trash my car and wouldn't put it back together called over 10 times, New people called they wouldn't return their calls either. poor customer service More

by Liz_59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Toth
Mar 26, 2018 -

Fred Anderson Kia responded

Liz, we're sorry to hear you had a bad experience with our service department. We work hard to make sure everyone has a top-notch experience, and we'd love to get more feedback from you to improve. If you'd like to further discuss any concerns, please call us at (919) 785-4500 and ask for Ben Sampson (Service Manager).

More
March 02, 2018

Oil change Everyone was friendly, professional, and had me out of there in the time promised. Great job and service as always. Thank you for my speedy oil change More

by Bella1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morgan
Mar 26, 2018 -

Fred Anderson Kia responded

Thank you for the kind words, Bella! We’re so glad to hear that you enjoyed our service department. Come again soon!

February 01, 2018

Don't Use This Dealership If I could give less than one start, I would. *** Beware of this dealership *** I bought my first car in 9/2017 (only four months ago), and I was More

by mlaynev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Kraft
November 17, 2017

No Service I had called twice and talked to Chris in the service department never communicated with me what was wrong I called several times, When I called and s More

by liz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in the service department
October 10, 2017

Air Bag light Took my Kia in for service to get an Air Bag light checked. I was told it was caused by the Driver side seat when you move the seat it sets off the A More

by bob27613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Morgan
July 19, 2017

Forget to give customer important information concerning car Purchased a used 2015 Kia Optima LX in Feb for $18000. for my grandson's graduation present from ECU, they did not mention to me, the buyer, that they More

by bk1001
Recommend Dealer
No
Employees Worked With
Don: General Sales Manager
June 20, 2017

no pressure experience I was impressed with the no pressure sales experience. our salesperson (Tony Agressia) was really good. he is a down to earth type person with no xx.. More

by george barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Agressia and jean papy
April 26, 2017

Worst service center I took my being here to get my air-conditioner worked on. It was here for two days they told me $900 to fix it. I paid $900 Joe my kids away in a hot More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher
March 27, 2017

HORRIBLE Would never buy fro them again. Thei service department is horrible. They took or car in and had it over a week and wouldnt return our calls or let u More

by Doxbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
February 24, 2017

Count your fingers when you shake hands with them I leased a 2015 KIA Optima from Fred Anderson KIA. I was there on a service visit when I walked into the showroom and spoke to my original salesman, w More

by Former Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dmitri the GM, Daniel Rangel
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