Fred Anderson Kia

Kia Optimum Great service as soon as we got out of our car someone was there to help us. Unlike other places where we had to find help. Great service as soon as we got out of our car someone was there to help us. Unlike other places where we had to find help. More

Awesome Sales Rep. Tabitha Wright I went into the dealership honestly thinking my credit wasn't gonna be not good enough to get a BRAND NEW car... Guess what i drove off in a 2016 KIA I went into the dealership honestly thinking my credit wasn't gonna be not good enough to get a BRAND NEW car... Guess what i drove off in a 2016 KIA RIO .. The team there Awesome..Thank you Tabitha Wright for your hard work and making me feel so comfortable and your positive energy!!! Wasn't just a sale for her , she really cares about you the customer. Genuine caring soul!!! More

Great Experience! Working with Tabitha Wright at Fred Anderson Kia of Raleigh this past weekend was another perfect experience. We had to bring our child with us and it Working with Tabitha Wright at Fred Anderson Kia of Raleigh this past weekend was another perfect experience. We had to bring our child with us and it was no problem. We were in and out with the car we wanted in less than 3 hours! We will never buy a car from anyone else! She makes the dealership and the process incredibly easy and pleasant. She gave good advice but with no pressure and got us exactly what we wanted...with a friendly and cheerful attitude. More

It was awesome!!!!! When I walked in a sales rep,was on it,very polite,,nice& when I say helpful she was just Amazing.i would for sure send friends to visit the Kia deale When I walked in a sales rep,was on it,very polite,,nice& when I say helpful she was just Amazing.i would for sure send friends to visit the Kia dealer& ask for Tabitha.Thanks for all your help and love my new car!???????????????????? More

Excellent customer service Tabitha was a wonderful sales rep and was very helpful. She made the experience fast and enjoyable. She took the time to listen to what our concerns Tabitha was a wonderful sales rep and was very helpful. She made the experience fast and enjoyable. She took the time to listen to what our concerns were and help us find what we were looking for. More

Disappointed and Dishonest wasn't offered current advertised deal of Kia deferring payment for 5 months along with KIA Corp covering first 2 payments and 0% financing. was told wasn't offered current advertised deal of Kia deferring payment for 5 months along with KIA Corp covering first 2 payments and 0% financing. was told by dealer management I could not get all 3 even though it was advertised on TV and the KIA website. then they tried to change the negotiated purchase price because the made a mistake and were not honest about it. I was told it was a "misunderstanding" when they could not admit they made an error. Too bad because I love the car but I will go to a different KIA dealership for my next new car purchase More

Very Satisfied I had a great experience with the purchase of my new vehicle. My salesman Mr. Larry Evans did an exceptional job. I would absolutely go for the KIA ex I had a great experience with the purchase of my new vehicle. My salesman Mr. Larry Evans did an exceptional job. I would absolutely go for the KIA experience again. More

Sales staff great - service center needs help I have not had many instances of using the service center until recently. My first visit for my current outstanding issue is what I would summarize as I have not had many instances of using the service center until recently. My first visit for my current outstanding issue is what I would summarize as rude. I went with my husband as we planned to drop his car off and I would drive him home. I was explaining to the service center rep the issue we were having and why we had brought the vehicle in. He was making eye contact/looking at my husband the entire time even though I was speaking (my husband wasn't speaking). When we left my husband commented this was very sexist and he could not believe that a person would ever display such blatantly sexist behavior. When we came back to pick up the vehicle (they couldn't reproduce the issue we had seen), the service rep made eye contact with me this time. They said they had done a software update due to a recall that was out and hoped that would fix the issue. About 3 weeks later, the issue was back and occurring much more frequently . We took our car back again to the dealership who had managed to work us in on that Saturday (I was told on the phone they had no appointments until the following Friday but as it was a safety issue I pushed the issue). We dropped the car off and dealt with a service rep that was extremely professional and polite. Since we had dropped it off early Saturday afternoon, we were hoping we would receive some sort of response before they closed. I ended up calling them Monday afternoon on my way home from work (I drive by their location on my way home) to find out if my car was ready or not. It was ready, so I stopped and picked it up. Apparently we need a part replaced. The part would take 2-3 business days to arrive. Based on that information, I expected a call by Friday. By the following Monday (1 week later), I had received no call. I called and found out the last service rep I had worked with was now at the Toyota location. He gave me the number to someone in the Kia location. I left a message that evening (Monday). I called again Tuesday and left a message. I called again today (Thursday) and finally got someone on the phone. I don't know how long it would have gone on if I had not gotten someone on the phone. At this point I am frustrated as it does not appear that my business is important or even matters to them. I could understand this being a lower priority if the item needing to be fixed wasn't related to a potential safety issue. I understand they are busy, however, that does not negate the rude behavior I have experience. Nor the lack of even returning a phone call. What even makes the service center worse is the fact that the sales staff is so wonderful. We have bought 2 Kias there. And each time we have bought a vehicle it has been an excellent experience. However, I will not do business with them again as the service center that has to handle warranty issues is so terrible. I expect to be treated in professional manner. More

It's All About The Numbers Jesus Villeta is tenacious and anxious to make sure the numbers are accurate, unique and perfect for your budget, allowing you to walk away feeling li Jesus Villeta is tenacious and anxious to make sure the numbers are accurate, unique and perfect for your budget, allowing you to walk away feeling like you hit the lottery with your New Affordable KIA Car. If you want it but think you can't afford it, let Jesus do the math before you throw in the towel! I promise you will not regret your time spent. More