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Fred Anderson Kia
Raleigh, NC
717 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible.
Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 717 reviews
October 20, 2018
Good service and friendly people. Comfortable environment . They are always friendly and quick. The wait area is very comfortable. They always give me the time frame that suits me best. They have a nice waiting They are always friendly and quick. The wait area is very comfortable. They always give me the time frame that suits me best. They have a nice waiting area. More
by Sandra's kia1
Employees Worked With
Eddie
October 20, 2018
Balance Explanation of service is great. Customer service is awesome. Wifi is good.. always had a great experience working with these people. Waiting time is Explanation of service is great. Customer service is awesome. Wifi is good.. always had a great experience working with these people. Waiting time is reasonable More
by Sudha
Employees Worked With
Steve Morgan, Jake Alwran, Billy Ranallo
October 12, 2018
Best Service Dept Hands Down I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest gu I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest guy Mike. Mike took care of all my needs and then some! While I waited for my oil change the waiting room was pleasant with coffee, water, and snacks. When I finished I was excited because they even washed and vacuumed my car! I lost my job right before I got my car fixed and passively mentioned it and Mike and his boss mentioned their call center was even hiring! Even when least expected Mike and his crew spoke to my needs. I even called back after I ledt and offered to buy his team lunch for the exceptional service and like a gentleman he declined. I will always be thankful for the service and kindness shown to me Fred Anderson Kia now has a customer for life. More
by CassHasAKia
Employees Worked With
Mike Malone
October 06, 2018
A good Soul Fred Anderson Kia always goes the extra mile. They are honest, helpful and friendly. They give great service and seem to genuinely care about the peop Fred Anderson Kia always goes the extra mile. They are honest, helpful and friendly. They give great service and seem to genuinely care about the people they serve. More
by Hats
Employees Worked With
Eddie
September 28, 2018
Donata Proud owner of a 2011 Black Cherry Kia Optima.. and I wouldn’t trade in my car for another.. I Purchased my car with 37 miles on it April 2011. I mus Proud owner of a 2011 Black Cherry Kia Optima.. and I wouldn’t trade in my car for another.. I Purchased my car with 37 miles on it April 2011. I must say that I honestly feel if I allowed another service, to service my car, it might not be in such good shape. Love you guys FYI none of those people helped me with my car MIKE in the service department and I’m not sure who changed my oil and did the tire rotation More
by Sarahleepoundcake
Employees Worked With
Carole Henderson
September 26, 2018
So glad I chose to be a family plan member. The service team is A+ in my book. I can always count on them the service my Optima in a timely manner. I enjoy the courtesy ride to work when neces The service team is A+ in my book. I can always count on them the service my Optima in a timely manner. I enjoy the courtesy ride to work when necessary too. More
by Moore62
Employees Worked With
Louis Rountree, Chris in service dept
September 22, 2018
Great service I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sale I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sales manager was helpful and knowledgeable and gave me information on some recommended services that I needed. He even honored a coupon I forgot to use on a prior visit. Good job! More
by Carlover2016
Employees Worked With
Can’t remember his name, but he was the gentleman in the service department.
September 22, 2018
Service department is great Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unn Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unnecessary parts or service, and they always wash my car afterwards. More
by Crd0103
Employees Worked With
Mike Malone
September 09, 2018
Good experience . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowl . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowledge. He suggested very genuine repairs More
by Test
Employees Worked With
Michael Kelly
September 07, 2018
Power steering Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle is in motion. Took my 2014 Kia Sorrento into Fred Anderson 42nd Time in on two months for the same problem related to power steering failure once while the vehicle is in motion The service department there was not able to identify the problem and so I am left with either attempting to trade in the vehicle and buying something new or living with the problem hoping that it does not happen again while I am driving When I expressed my concerns Fred Anderson immediately attempted to sell me a new car This was a very disappointing experience and the problem is not resolved More
by CamKia
Employees Worked With
Mike Malone
