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Fred Anderson Kia
Raleigh, NC
717 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible.
Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 717 reviews
February 11, 2019
I wish I could rate this dealership a zero star! They completely did nothing but waste my time. I called and told the lady as blunt as I possibly could that I wanted the Kia with the remote start fo They completely did nothing but waste my time. I called and told the lady as blunt as I possibly could that I wanted the Kia with the remote start for X price. I told her that another dealership in our home town had offer the Kia for the X price without the remote start. I told her that we had contacted another dealership (nearby this dealership) who did approve the X price WITH the remote start. We didn't go with this dealership bc they didn't have the Kia on the lot. So that is when we reached out to Fred Anderson. Kiri immediately told me and I quote "If they can do it, when can do it". I told her okay. I set the appointment and I drove one hour and 45 mins. I walked in and they asked me to take a seat. They brought some papers over and I asked " Can we see the Kia?" I should have left right here. She said "well....we dealer traded it earlier today" I was livid. I drove all that way to be lied too. I was getting up to leave then and the manager, Pam comes out. She said that she was so sorry and that it was a miscommunication on their part.I try to be understanding as I can so I listened. She said if you can give us until Monday we can find another Kia and have it delivered to you with the remote start. My husband spoke up and said "for X price?" Pam says, "No, it would be X price plus $200." I said "absolutely not." and we started to walk away. Pam says well let us check with them GM cause only he can approve that. We agreed. So now it's Monday, I get a call and the sales rep calls. She says that the GM said they CANNOT do the remote start and deliver it for X price. I said okay so we will come back up there and pick it up. She says "No, he says we can't take the loss by adding the remote start and doing it for X price" I said excuse me? The only thing we was supposed to approve was the $200 for the delivery fee!" She then says "we can't take that kind of a loss that's like selling a maserati for that price" HAHAHA!!! Right?? Completely laughable! How do you compare a maserati to a freaking Kia?? LOL I hung up before being really rude to the poor girl who doesn't have a clue cars, clearly. If there is one thing I can say is RUN! Don't even bother wasting your time with the dealership! They will promise whatever they have to, just to get you there and then change everything when the papers are ready to be signed. This was the worst experience that we have EVER had with any dealership thus far! I highly recommend going somewhere else! We have reached a deal with the DEACON JONES here in my town and are doing the deal with them. Good luck Fred Anderson Kia. I DO NOT RECOMMEND YOU!! More
by K. Williamson
Employees Worked With
Georgiana Collers, Kiri Brown, Pam Shelton
February 11, 2019
Really....you want a title??? The wife and I just purchased two 2019 vehicles. The staff at Fred Anderson Kia of Raleigh was very professional and courteous. The only flaw or downs The wife and I just purchased two 2019 vehicles. The staff at Fred Anderson Kia of Raleigh was very professional and courteous. The only flaw or downside to the purchase was the time we spent at the dealership. The process can and should go faster. Our time went smoothly but was very time consuming. The finance side of house was smooth but again, timely. Kia needs to look into less paperwork and a more electronic way of delivering the final product. We had an appointment with Mr. Lee but he was busy with another customer and Ms. Georgiana was more than happy to assist us. The appointment was at 9am we did not finish up until almost 6pm. Long day for sure. Maybe next time Kia will purchase lunch or dinner for the customers if they are buying a new vehicle. Just saying, as 9 hours is a bit much for the purchasing of a new car, even if we did buy 2 vehicles. More
by instagator6684
Employees Worked With
Georgiana Collers
February 07, 2019
Awesome used car purchase experience If you are looking for hard-to-find customer service, then you need to check-out this place. They go the extra mile to ensure you are happy with the d If you are looking for hard-to-find customer service, then you need to check-out this place. They go the extra mile to ensure you are happy with the deal you made and your new or used car purchase. Kenny was very personable and easy to work with - no high pressure sales job here. Kenny wants you to be happy and satisfied because he knows if you are, then you will be back again to do business with him. More
by Toyota'sPreferred
Employees Worked With
Kenny Greene
February 07, 2019
Amazing experience. Constance Bodie helped us in finding the right car for me. It was an amazing experience and I thank her for everything she did. I plan on coming back Constance Bodie helped us in finding the right car for me. It was an amazing experience and I thank her for everything she did. I plan on coming back to Fred Anderson with any car interest or needs. More
by Taylors78
Employees Worked With
Connie Bodie
February 07, 2019
Most awesome salesman ever! .gave me really good advice...my 2004 Kia optima died and I was dead set on a new one..or a nice used one..very patient and made my purchase easy and .gave me really good advice...my 2004 Kia optima died and I was dead set on a new one..or a nice used one..very patient and made my purchase easy and very kind to my mother...the last time a made a new purchase the salesman ran over to my old car and ran in to the ground..none of that..he was very attentive it was not a trade in...btw my 2004 is still running and has a new home I'll probably have this new Kia for 20 years or more! Btw you did fix my 2004 and this is the reason I bougit a new one from here..my mom goes to toyota for service ..thank you..! More
by Vagilley
Employees Worked With
I forgot the guy about the warranty but he was awesome too, Torrence Wyns
February 06, 2019
Wonderfully Caring Kiri was extremely caring and made me feel welcomed and comfortable. No pressure at all. She took the time to explain all of the car's features which Kiri was extremely caring and made me feel welcomed and comfortable. No pressure at all. She took the time to explain all of the car's features which helped a lot. She was very professional and provided amazing customer service. She truly cares about her customers, their families and each of their unique situations. More
by statsmike
Employees Worked With
Kiri Brown
February 06, 2019
Great Experience Lee was very personable and provided wonderful customer service. He was aware of our price range and worked with us to find a great car that met our Lee was very personable and provided wonderful customer service. He was aware of our price range and worked with us to find a great car that met our needs. We will happily recommend Lee Mckoy and Fred Anderson Kia to colleagues, friends, and family. More
by ToyotaDriver4Good
February 04, 2019
Awesome Kenny was awesome !!! He made me feel very comfortable and showed me a car that was great for me!!! Kenny also made me feel like he cared about my con Kenny was awesome !!! He made me feel very comfortable and showed me a car that was great for me!!! Kenny also made me feel like he cared about my concerns instead of just trying to sale me a car to make money!!! I have bought many cars but Kenny made me feel like family. The whole time everyone that works at Fred Anderson KIA was very friendly!! Thanks for the love shown. Sincerely Diane Clark More
by Curtis@1997
Employees Worked With
Kenny Greene
February 02, 2019
Kennedy Greene was a delight to deal with . Highly recommend This is a great dealership and working with Kenny Greene was wonderful. Kenny was very helpful in purchase of new Kia Forte EX and helping me get out This is a great dealership and working with Kenny Greene was wonderful. Kenny was very helpful in purchase of new Kia Forte EX and helping me get out of my Nissan lease More
by ellenlitasilow
Employees Worked With
Kenny Greene
February 02, 2019
Awesome experience! Love Fred Anderson Kia. Kenny was fantastic and even stayed almost 2 hours after closing to make sure we were taken care of. Anyone looking for a new Love Fred Anderson Kia. Kenny was fantastic and even stayed almost 2 hours after closing to make sure we were taken care of. Anyone looking for a new car, go to Fred Anderson Kia and ask for Kenny. More
by meghanwarden
Employees Worked With
Kenny Greene
