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Fred Anderson Kia

Raleigh, NC

4.4
723 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible. Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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9209 Glenwood Avenue

Raleigh, NC

27617

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Showing 723 reviews

December 17, 2023

Great experience, clearly explained all my options with my purchase and I will definitely recommend this dealership to everyone! Thank you to Sami AKA Ryan More

by Donna M M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Sider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami and Ryan
Dec 19, 2023 -

Fred Anderson Kia responded

Hi Donna, we are very happy that the team here at Fred Anderson Kia of Raleigh could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

December 16, 2023

Great customer service and very knowledgeable on the vehicles at the dealership Great financing options. More

by icelife2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McKoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave "DC" Canal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Sider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arechiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Fred Anderson Kia responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Kia of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2023

Great service from Fred Anderson Kia! My car was serviced quickly and is running great! More

by Mhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 15, 2023 -

Fred Anderson Kia responded

Hi Mhogan, thank you so much for your positive comments about Fred Anderson Kia of Raleigh! We hope you have a great day!

December 08, 2023

Excellent customer service the salesman and the finance gentleman made the transcition fast and easy More

by Jorgeposse67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave "DC" Canal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Fred Anderson Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Kia of Raleigh! If you have any further questions, please don't hesitate to reach out!

December 08, 2023

We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful More

by Thatguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arechiga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Fred Anderson Kia responded

Thank you for your feedback. We would like to speak with you directly regarding your experience. At your convenience, please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net.

October 14, 2023

Mark Wilson and Ryan Aquino were very honest and helpful with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by More

by joanaugust2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Aquino
Oct 16, 2023 -

Fred Anderson Kia responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Kia of Raleigh! We sincerely thank you for the positive review and look forward to seeing you again soon!

October 03, 2023

Friendly Service, listened to my wants and concerns, didn’t feel pressured. Rich was fantastic to work with! More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Sider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Sossi
Oct 03, 2023 -

Thomas responded

Rich was friendly and amazing to work with, very personable, patient with my indecisiveness. Would work with Rich again.

September 28, 2023

Great smooth process. Happy with my purchased Kia. Eric did a great job helping me out. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garrett
Sep 30, 2023 -

Fred Anderson Kia responded

Dave, we are so happy to read such a great review about Fred Anderson Kia of Raleigh! We hope you have a great day!

September 28, 2023

My experience at this dealership was not ideal at all. I walked in the facility and received no recognition on 9/16/23 approx 5 PM. In the office, men were playing around, two men on the showroom were wor More

by rwats972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Walton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Art Sider
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine White
Oct 01, 2023 -

Fred Anderson Kia responded

rwats972, we apologize for your recent experience. Your feedback is essential, and we're addressing the issues raised to ensure they don't happen again. We appreciate your patience and the opportunity to clarify matters during your follow-up visit. Please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net, so we can discuss your concerns further.

Oct 05, 2023 -

rwats972 responded

Billy Thomann, I have called the Fred Anderson Kia of Raleigh dealership requesting to speak with you 2 times. I left 2 voicemails and I have not received communication from you as of 03 Oct 2023. On both occasions, I was advised you were in the office and would return my call. When I returned to the dealership to get an appraisal for the vehicle, a Sales man told me you all do not lie.

September 26, 2023

Due to my credit. I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed More

by gordonbriana920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee McKoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arechiga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Malone
Sep 29, 2023 -

Fred Anderson Kia responded

gordonbriana920, thank you for your feedback. This is not the kind of service we are known for. We would like to get more details about your visit and work towards a resolution. At your convenience, please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net.

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