
Fred Anderson Kia
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Although I have had a good buying experience with this dealer in the past, a couple of weeks ago I went in because of a letter suggesting special pricing with discounts and trade-in. Instead, the salesper dealer in the past, a couple of weeks ago I went in because of a letter suggesting special pricing with discounts and trade-in. Instead, the salesperson never came off the list price, offered less on trade-in than the blue book value, and quoted 12+ percent financing (although my credit score was 793). I felt like I was being taken for a ride, and I don't mean a test drive. I really like my 2021 KIA K5 and would have considered a trade-in and a new purchase, but the offer was almost an insult. When I said the offer wouldn't work, after they came back with nearly the same numbers, the sales manager pushed hard for me to accept a lease. I am very unlikely to go back to this dealership and cannot recommend it to anyone. If you want a KIA, look for a dealer who will work with you, not try to take you to the cleaners. More
I bought a Kia K5 last week. It.was the best experience I have had at a car dealership ever. Everyone at Fred Anderson Kia treated us well and did everything to make it a positiv It.was the best experience I have had at a car dealership ever. Everyone at Fred Anderson Kia treated us well and did everything to make it a positive experience. More
This is my first experience in a real dealership. The customer service was excellent. Alex Hamlin was my sales professional and I would choose him every time I purchase a car. He was amazing and thor The customer service was excellent. Alex Hamlin was my sales professional and I would choose him every time I purchase a car. He was amazing and thorough. I appreciate him going through the specs and features with me which made me comfortable in the process and his confidence in knowledge put me at ease. I love my first experience thanks to him More
Excellent customer service from salesman to sales manager to finance to service manager to customer experience manager. to finance to service manager to customer experience manager. More