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Fred Anderson Kia
Raleigh, NC
723 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible.
Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 723 reviews
May 15, 2022
Great place to buy a car. My experience there was pleasant and everyone was friendly. The process was fun and enjoyable My experience there was pleasant and everyone was friendly. The process was fun and enjoyable More
by ebonyslindsay90
Employees Worked With
Other Employees :
Ebony, Wendell Majette
May 07, 2022
Sami was very friendly and helpful. He was also very easy to work with and patient with me, as I was very indecisive. I highly recommend Fred Anderson Kia! He was also very easy to work with and patient with me, as I was very indecisive. I highly recommend Fred Anderson Kia! More
by sharonmerrill2
Employees Worked With
Art, Oscar, Mike, and Kate'lynn. They were all absolutely awesome!
May 01, 2022
Fast efficient and took great care of us. Was able to leave with a new kia forte xls 2022 and they are very considerate when it came to finance the vehicle, will recommend to family and frien Was able to leave with a new kia forte xls 2022 and they are very considerate when it came to finance the vehicle, will recommend to family and friends. More
by evazquez2148
Employees Worked With
Sam sider
April 07, 2022
Great staff! Easy process and great deals. Highly recommend. If you’re looking for a no xx kind of place then go here and talk to CJ. Easy process and great deals. Highly recommend. If you’re looking for a no xx kind of place then go here and talk to CJ. More
by fcmia74
Employees Worked With
April 01, 2022
GREAT group of folks! They took the time to hear and understand my situation. Mike helped me find a used car that was a great fit and would help rebuild my credit (covid They took the time to hear and understand my situation. Mike helped me find a used car that was a great fit and would help rebuild my credit (covid got me). The support staff followed up and when I got in at 10 minutes before closing there were no bad attitudes. Not only that… mike showed me my car which was NOT the car I picked. It was a NEW car he found that was in my price range. I have worked in dealer finance and had a lot of exposure to dealers and their employees. These folks are top notch. Thanks!! More
by tammy.davis28
Employees Worked With
Natasha and Mike
April 01, 2022
Friendly personnel. Negotiations were fair. My trade in allowance was as expected. There were no surprises. I would recommend the dealer if one is in the market for a ve Negotiations were fair. My trade in allowance was as expected. There were no surprises. I would recommend the dealer if one is in the market for a vehicle. More
by terence
Employees Worked With
Justin Heilman, Samantha Wozniak
March 22, 2022
Experience an issue with the driver seat, no longer able to move forward or backward. Came in about a year ago and the service team removed the seat/re-lubed the rails. Paid for diagnostic and preventive ma to move forward or backward. Came in about a year ago and the service team removed the seat/re-lubed the rails. Paid for diagnostic and preventive maintenance of the seat($450). Within 60 days, the issue reappears. I brought the car back in a few months later, and paid for another diagnostic and another part, seat switch. They attach the part and it doesn’t resolve the problem. Now I am responsible for paying for the part and labor($450). While they provide another invoice, of supposedly the correct part and additional labor cost($1500) I asked for a refund of the part as it did not resolve the issue. Front desk clerk proceeded to get the service manager. I ask for a refund and he said no. I proceeded to to tell him that customers should not be continuously charged for bad diagnostics on his end. He stated the conversation is over with and I am unable to get a refund. I asked to speak with his manager. He than stated, he’s the only person that I need to talk to and that he’s going to call the cops. Experience an issue with their driver seat no longer able to move forward or backward. Came in about a year ago and the service team removed the seat/re-lubed the rails. Paid for diagnostic and preventive maintenance of the seat($450). Within 60 days, the issue reappears. I bring the car back in a few months later. Paid for another diagnostic and another part, seat switch. They attach the part and it doesn’t work. Now I am responsible for paying for the part and labor($450). While they provide another invoice, of supposedly the correct part and additional labor cost($1500) I asked for a refund of the part as it did not resolve the issue. Front desk clerk proceeded to get the service manager. I ask for a refund and he said no. I proceeded to to tell him that customers should not be continuously charged for bad diagnostics on his end. He stated the conversation is over with and I am unable to get a refund. I asked to speak with his manager. He than stated, he’s the only person that I need to talk to and that he’s going to call the cops. All due to asking to speak to his manager?? This is how Fred Anderson Kia treats black Army veterans!! Unfortunately I forgot the service manager name due to how angry I became. He couldn’t even offer a future discount instead his first option is to call the cops on a customer of 5 years. Feel free to go there if you would like your anxiety or PTSD triggered. More
by James D
Employees Worked With
Service Manager
March 19, 2022
Lack of customer service. Price gauging heavily practiced at dealership. Horrible finance managers. In short they screw you royally Price gauging heavily practiced at dealership. Horrible finance managers. In short they screw you royally More
by PRADE1980
Employees Worked With
Justin Heilman
March 16, 2022
Oscar in sales & Seth in finance were very helpful. Service staff I talked to was unfriendly.& arrogant Service staff I talked to was unfriendly.& arrogant More
by ws
March 04, 2022
Very friendly sales people, CJ was very helpful. Very knowledgeable about the vehicle he sold me. Even got a follow up call from him days after the sale Very knowledgeable about the vehicle he sold me. Even got a follow up call from him days after the sale More
by Jadfootball75
