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Fred Anderson Kia

Raleigh, NC

4.4
723 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Raleigh, look no further! At Fred Anderson Kia, we stock a large amount of high quality used cars to serve the Raleigh, Durham, Cary & Wake Forest areas. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans in Raleigh and lease plans too. Our auto repair and car parts departments at Fred Anderson Kia can help get you back on the road as quickly as possible. Please visit Fred Anderson Kia at 9209 Glenwood Avenue and let us show you all of the Kia services we offer.
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9209 Glenwood Avenue

Raleigh, NC

27617

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Showing 723 reviews

September 02, 2022

Wasn’t good customer service and buying new car I didn’t receive any another key and explanation about car. More

by Tap
Recommend Dealer
No
Employees Worked With
I don’t see the name
Sep 08, 2022 -

Fred Anderson Kia responded

Tap - thank you for your feedback. We are sorry to hear you did not receive the outstanding customer service we strive to provide and we would like to work towards a resolution. Please reach out to our General Manager, Dominic Scruggs, directly at (919) 571-5122.

August 30, 2022

The service team neglected to perform work based on NHTSA TSB #10185035 - I have a 2019 Kia Niro that has a known transmission issue -I found a service bulletin for this exact issue that others have also More

by IRRITATED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Tarpley
Sep 08, 2022 -

Fred Anderson Kia responded

Thank you for your feedback. We apologize for this frustrating experience and we understand your disappointment. We would like to speak with you directly and get your Niro back in for service. At your convenience, please contact our Service Manager Ben Sampson at 919-571-5119.

August 29, 2022

Purchasing a car can be an overwhelming experience, often one of the largest investments you'll make in your lifetime. Fred Anderson Kia on Glenwood Ave will take the time to make the process as stress free More

by TellurideFAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Fred Anderson Kia responded

We appreciate your positive review about your recent experience with Fred Anderson Kia of Raleigh! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2022

Jermaine White was a pleasure to work with. What I liked most was he actually listened to what I wanted and didn't try to sell me something I wasn't looking for or needed. After I told him wha More

by paul.frolik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine White
Sep 02, 2022 -

Fred Anderson Kia responded

Hi Paul.frolik, thank you so much for your positive comments about Fred Anderson Kia of Raleigh! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2022

Revised review to 5 stars. The issue was finally taken care of by a very nice gentleman. Thank you very much for a great experience More

by Bhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Evely
Aug 02, 2022 -

Fred Anderson Kia responded

Bhall - we always strive to provide top-quality service to every guest, and we are pleased to hear we could turn your experience around! Until the next time we meet, take care!

July 29, 2022

Friendly and attentive. Went the extra mile to ensure my satisfaction. CJ, Art and Shelby were great. More

by Al Wiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby, Art
Jul 29, 2022 -

Al Wiley responded

Had a great experience. CJ, Art and Shelby were great.

July 10, 2022

Courteous and thorough attention to my needs. Didn’t pressure and knew all about the car I was interested in buying. More

by Kburke7838
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McKoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Lynn Hamilton
Jul 13, 2022 -

Fred Anderson Kia responded

Hi Kburke7838! We're so happy the team here at Fred Anderson Kia of Raleigh was able to help you out! Until the next time we meet, take care!

July 08, 2022

This is the 4th vehicle I bought from Fred Anderson and they have been great every time. That is why I keep going back. More

by ndvspsu24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Trafelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Fred Anderson Kia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Kia of Raleigh.

July 07, 2022

Best car buying experience I've ever had. Lee McKoy and all at Fred Anderson were super helpful and genuinely wanting me to get the car best suited for me and at the best price. Love my new S More

by Gina Stevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McKoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Fred Anderson Kia responded

Hi Gina, we are very happy that the team here at Fred Anderson Kia of Raleigh could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2022

I felt very comfortable and the people that work here made me feel very special. Everyone was very professional and nice. More

by Gecookie20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Daniel
Jul 06, 2022 -

Fred Anderson Kia responded

Hi, we here at Fred Anderson Kia of Raleigh are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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